JobsAssociated Bank

Teller (Part-time)

Associated Bank · Hayward, WI

Posted Jul 27, 2026 · We last checked this listing on Sep 20, 2026

Apply at Associated Bank

Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

Behavioral

Tell me about a time you handled cash in a previous job. How did you make sure you stayed accurate?

whether they understand the discipline needed for error-free cash handling

Tell me about a time you had to deliver good customer service to someone who was frustrated or upset.

composure and de-escalation skill under pressure

Tell me about a time you worked with a team to get something done, maybe covering for a coworker or helping across departments.

willingness to collaborate across branches as the posting requires

Tell me about a time you made a mistake at work. How did you handle it once you realized it?

accountability and how they respond to errors, important in cash-related work

Why do you want to work as a teller, and why here at Associated Bank?

genuine motivation and whether they researched the company

Technical

Walk me through how you would process a customer deposit that includes both cash and checks.

basic grasp of transaction procedure and attention to detail

How comfortable are you talking to customers about products like a new checking account or a credit card, and how would you bring that up naturally during a transaction?

comfort with the sales/referral part of the role, not just processing transactions

Have you ever worked with money-handling equipment like a cash drawer, vault, or ATM? Tell me about that experience.

prior exposure to relevant tools and equipment

Situational

Say a customer's transaction doesn't balance at the end of your drawer count. What do you do?

honesty and problem-solving approach when facing a discrepancy

A customer mentions they're struggling to pay bills and asks if there's anything the bank can do. What do you say or do next?

ability to identify needs and refer to the right colleague without overpromising

What would you do if you noticed a transaction that seemed unusual or suspicious?

awareness of fraud/compliance responsibility, tied to Bank Secrecy Act reporting

How would you explain to a customer who's not comfortable with technology how to use mobile or online banking?

patience and communication skill teaching digital tools to less tech-savvy customers

This is a part-time role with hours that can shift. How do you think about scheduling flexibility?

realistic fit with part-time scheduling demands

Practice this interview out loud.

Offer builds a real interview for this exact role at Associated Bank from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

Practice this out loud

The full job description

As published by Associated Bank.

At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your growth and development are encouraged and supported, then Associated Bank may be the right place for you. Associated Bank requires you to directly represent yourself and your own experiences during the recruiting and hiring process. Associated Bank conducts a thorough background check on all new hires. Join Associated Bank as a Teller, where you’ll provide exceptional service and support to every customer interaction. In this front-line role, you’ll process transactions accurately, identify opportunities to meet customer needs, and promote financial solutions that help our clients achieve their goals. Grow your banking knowledge while contributing to a team that values collaboration, integrity, and community impact. Key Accountabilities • Deliver friendly, professional customer service that reflects Associated Bank’s brand promise. • Accurately and efficiently process customer transactions while following all policies and procedures. • Identify customer needs and refer them to colleagues for additional financial solutions. • Promote current offers, products, and services that benefit customers. • Answer questions and resolve customer concerns with professionalism and care. • Support daily branch operations, including servicing vaults, night drops, and ATMs as assigned. • Demonstrate and educate customers on digital and self-service banking tools. • Collaborate with team members across multiple branches to ensure seamless service. Education & Experience Required • High school diploma or equivalent combination of education and experience • Up to 2 years of demonstrated customer service experience Preferred • Experience in retail banking, cash handling, or financial services Why You’ll Love Working Here At Associated Bank, you’ll be part of a supportive, growth-focused team that values your contributions and invests in your development. We offer meaningful career paths, community engagement opportunities, and a culture built on respect and teamwork. Apply today to make an impact in your community and grow your career with us! We welcome and encourage applications from all qualified parties, including but not limited to people returning to the workforce, people with disabilities, those without a college degree, and veterans or those with military experience. In addition to core traditional benefits, we take pride in offering benefits for every stage of life.  • Retirement savings including both 401(k) and Pension plans.  • Paid time off to volunteer in your community.  • Opportunities to connect with others through our diversity-focused Colleague Resource Groups.  • Competitive salaries with professional development and advancement opportunities.  • Bonus benefits including well-being programs and incentives, parental leave, an employee stock purchase plan, military benefits and much more.   • Personal banking, loan, investment and insurance benefits.  Associated Bank serves more than 120 communities throughout Wisconsin, Illinois, Minnesota, and Missouri and we consider our colleagues critical to our continued success. See why our colleagues continually vote us a best place to work in the Midwest. Join our community on  Facebook ,  LinkedIn  and  X .   Compliance Statement Associated Bank is an equal opportunity employer committed to creating a diverse workforce. We support a work environment where colleagues are respected and given the opportunity to perform to their fullest potential. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Fully complies with all applicable enterprise policies and procedures. Acts in compliance with all applicable laws and regulations as outlined in training materials, including but not limited to Bank Secrecy Act. Responsible for reporting suspicious activity to Financial Intelligence. Responsible to report all customer complaints as prescribed and procedure violations to management or HR. Responsible to report ethical concerns as needed to Associated Bank’s anonymous Ethics Hotline. Associated Bank provides additional assistance throughout the application, interview and hiring process. Please contact  leavesandaccommodations@associatedbank.com  if you need an accommodation at any time during the process. Associated Banc-Corp participates in the E-Verify Program. E-Verify Notice  English or Spanish . Know Your Right to Work  English  or  Spanish . Associated Bank is Pay Transparency  compliant. The pay range represents anticipated base pay for this role. Actual pay may vary based on factors including, but not limited to, work location, skills, experience, education, and qualifications for the role. For certain positions, total compensation may also include incentive, commission, or bonus opportunities not reflected in the posted base pay range. $17.00 - $22.96 per hour

Apply at Associated Bank

More teller roles

Related jobs

Teller

Associated Bank · Minocqua, WI

Posted Jun 10 · Verified Sep 20

Teller

Associated Bank · Wittenberg, WI

Posted Jul 7 · Verified Sep 20

Teller

Associated Bank · Eau Claire, WI

Posted Jul 8 · Verified Sep 20

Teller (Part-time)

Associated Bank · Elkhorn, WI

Posted Jul 13 · Verified Sep 20

Teller

Associated Bank · Stoughton, WI

Posted Jul 23 · Verified Sep 20

Teller

Associated Bank · Mercer, WI

Posted Jul 27 · Verified Sep 20