JobsAssociated Bank

Teller (Part-Time)

Associated Bank · Suamico, WI

Posted Aug 25, 2026 · We last checked this listing on Sep 20, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

Behavioral

Tell me about a time you had to handle a customer who was upset or frustrated. What did you do?

whether the candidate stays calm and professional under emotional pressure rather than getting defensive

Have you handled cash before, whether in a retail job, restaurant, or somewhere else? Tell me about that experience.

real comfort and accuracy with money handling under time pressure

Tell me about a time you noticed a customer might need a product or service they weren't asking about. How did you bring it up?

comfort with light sales referrals without being pushy

Have you ever worked somewhere that required you to follow strict rules or regulations, like handling sensitive information? How did you stay on top of that?

readiness for compliance-heavy work like Bank Secrecy Act reporting requirements

Tell me about a time you worked as part of a team to get through a busy or stressful day.

collaboration skills needed to work across multiple branches and cover for teammates

What does good customer service look like to you, especially with someone who isn't very familiar with banking?

genuine service orientation and ability to explain things simply without condescension

Technical

How do you make sure you don't make errors when you're processing transaction after transaction, especially when it's busy?

a concrete process for accuracy, not just a claim of being careful

Situational

Walk me through how you would handle a cash drawer that comes up short at the end of your shift.

attention to detail and honesty about following procedure rather than trying to cover a mistake

A customer wants to make a large withdrawal that seems unusual for their account activity. What do you do?

awareness of fraud red flags and willingness to follow escalation procedures without freezing up

If a customer asked you to help them use the mobile app or an ATM instead of coming inside, how would you explain it to them?

patience teaching unfamiliar technology and comfort promoting self-service tools

What would you do if you saw a coworker skip a required verification step to speed up a line?

integrity and willingness to follow policy even when it creates friction with a peer

How would you handle a line of customers building up while you're also trying to help someone with a complicated request?

prioritization and composure when service demands compete

This job is part-time with hours that may include evenings or Saturdays. How does that fit with your availability?

scheduling reliability and honest fit with the part-time structure

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The full job description

As published by Associated Bank.

At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your growth and development are encouraged and supported, then Associated Bank may be the right place for you. Associated Bank requires you to directly represent yourself and your own experiences during the recruiting and hiring process. Associated Bank conducts a thorough background check on all new hires. Join Associated Bank as a Teller, where you’ll provide exceptional service and support to every customer interaction. In this front-line role, you’ll process transactions accurately, identify opportunities to meet customer needs, and promote financial solutions that help our clients achieve their goals. Grow your banking knowledge while contributing to a team that values collaboration, integrity, and community impact. Key Accountabilities • Deliver friendly, professional customer service that reflects Associated Bank’s brand promise. • Accurately and efficiently process customer transactions while following all policies and procedures. • Identify customer needs and refer them to colleagues for additional financial solutions. • Promote current offers, products, and services that benefit customers. • Answer questions and resolve customer concerns with professionalism and care. • Support daily branch operations, including servicing vaults, night drops, and ATMs as assigned. • Demonstrate and educate customers on digital and self-service banking tools. • Collaborate with team members across multiple branches to ensure seamless service. Education & Experience Required • High school diploma or equivalent combination of education and experience • Up to 2 years of demonstrated customer service experience Preferred • Experience in retail banking, cash handling, or financial services Why You’ll Love Working Here At Associated Bank, you’ll be part of a supportive, growth-focused team that values your contributions and invests in your development. We offer meaningful career paths, community engagement opportunities, and a culture built on respect and teamwork. Apply today to make an impact in your community and grow your career with us! We welcome and encourage applications from all qualified parties, including but not limited to people returning to the workforce, people with disabilities, those without a college degree, and veterans or those with military experience. In addition to core traditional benefits, we take pride in offering benefits for every stage of life.  • Retirement savings including both 401(k) and Pension plans.  • Paid time off to volunteer in your community.  • Opportunities to connect with others through our diversity-focused Colleague Resource Groups.  • Competitive salaries with professional development and advancement opportunities.  • Bonus benefits including well-being programs and incentives, parental leave, an employee stock purchase plan, military benefits and much more.   • Personal banking, loan, investment and insurance benefits.  Associated Bank serves more than 120 communities throughout Wisconsin, Illinois, Minnesota, and Missouri and we consider our colleagues critical to our continued success. See why our colleagues continually vote us a best place to work in the Midwest. Join our community on  Facebook ,  LinkedIn  and  X .   Compliance Statement Associated Bank is an equal opportunity employer committed to creating a diverse workforce. We support a work environment where colleagues are respected and given the opportunity to perform to their fullest potential. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Fully complies with all applicable enterprise policies and procedures. Acts in compliance with all applicable laws and regulations as outlined in training materials, including but not limited to Bank Secrecy Act. Responsible for reporting suspicious activity to Financial Intelligence. Responsible to report all customer complaints as prescribed and procedure violations to management or HR. Responsible to report ethical concerns as needed to Associated Bank’s anonymous Ethics Hotline. Associated Bank provides additional assistance throughout the application, interview and hiring process. Please contact  leavesandaccommodations@associatedbank.com  if you need an accommodation at any time during the process. Associated Banc-Corp participates in the E-Verify Program. E-Verify Notice  English or Spanish . Know Your Right to Work  English  or  Spanish . Associated Bank is Pay Transparency  compliant. The pay range represents anticipated base pay for this role. Actual pay may vary based on factors including, but not limited to, work location, skills, experience, education, and qualifications for the role. For certain positions, total compensation may also include incentive, commission, or bonus opportunities not reflected in the posted base pay range. $17.00 - $22.96 per hour

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