JobsAdvocate Health

Medical Assistant (MA) / Licensed Practical Nurse (LPN) - Family Medicine

Advocate Health · Oshkosh, WI

Posted Sep 1, 2026 · We last checked this listing on Sep 20, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

Behavioral

Tell me about a time a patient's vital signs or history raised a red flag before the provider even saw them. What did you do?

clinical judgment and whether they escalate concerns promptly rather than just checking boxes

Tell me about a day where the schedule was packed and a walk-in or urgent issue came up. How did you manage it?

ability to triage and stay organized under time pressure in a busy primary care clinic

Tell me about a time you caught an error, whether it was in a chart, an order, or a lab label, before it became a problem.

vigilance and willingness to speak up rather than let something slide

Tell me about a time you had to give a patient news or instructions they didn't want to hear. How did you approach it?

communication skills and empathy under difficult circumstances

Have you ever had to physically assist with a patient transfer or use safety interventions like restraint or de-escalation? Walk me through what happened.

comfort and competence with the physical and safety demands listed in the job

Technical

Walk me through how you would room a patient at the start of a family medicine visit, from the time you call them back to when the provider walks in.

whether the candidate knows the standard rooming workflow and vital sign, history, and documentation steps expected in ambulatory primary care

How do you handle specimen collection and point-of-care testing, and what steps do you take to make sure results are accurate and properly logged?

attention to lab protocol, quality control, and documentation accuracy

Describe your experience documenting in an electronic health record. Which systems have you used, and how do you make sure your notes are complete and timely?

EHR proficiency and habits around real-time, accurate charting

What is your process for confirming you have the right medication, right dose, and right patient before you administer anything?

understanding of core medication safety practices

Situational

A patient is scheduled for a vaccine but tells you they had a reaction to a shot years ago. What do you do?

knowledge of medication administration safety checks and when to loop in the provider

If a patient became agitated or upset while you were trying to draw blood or give an injection, how would you handle the situation?

de-escalation skills and composure with difficult patient interactions

How do you prioritize your tasks when you're supporting more than one provider or when several patients need attention at once?

organizational skill and ability to function as part of a coordinated care team

This schedule includes early mornings starting at 6:45 or 7:15 and a mid-week day off. How does that fit with your life right now?

realistic assessment of whether the candidate can sustain the specific schedule long term

Practice this interview out loud.

Offer builds a real interview for this exact role at Advocate Health from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

Practice this out loud

The full job description

As published by Advocate Health.

Department: 01120 AMG Westhaven - Family Medicine Status: Full time Benefits Eligible: Yes Hou rs Per Week: 36 Schedule Details/Additional Information: Scheduled Weekly Hours: 36 Monday: 0715-1700 Tuesday: 0715-1700 Wednesday: Off Thursday: 0715-1700 Friday: 0645-1530 Pay Range: $24.10 - $36.15 Where You Will Work :   Aurora Medical Group (AMG) is part of   Advocate Health , one of the nation’s largest nonprofit health systems. With more than 350 locations across Illinois and Wisconsin, AMG offers a wide range of specialties and services, including primary care, medical and surgical care, pediatrics, women’s health, behavioral health, and more. Our team is dedicated to delivering exceptional care and improving health outcomes in the communities we serve. Joining AMG means being part of a collaborative, patient-focused environment where innovation and quality care thrive.     Actual compensation offered in the Pay Range of $21.85- $32.80 for an MA or $24.10 - $36.15 for an LPN and will be based on factors such as qualifications, skills, relevant   experience   and/or training.   We’re   Looking For:   Licensure or Certifications   • LPN: Licensed Practical Nurse (LPN) license issued by the state in which the team member practices, and   • MA: Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within   45 days   unless department leader has determined it is not   required .     • Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within   45 days   unless department leader has determined it is not   required .   Degrees :   • GED or HS Equivalency Diploma.   • LPN: Advanced training beyond High School that includes the completion of an accredited or approved program in Practical Nursing   • MA: Completion of an accredited or approved program in Medical Assistant, or 2 years of verifiable full-time experience as a Medical Assistant within the last 5 years.      What   You’ll   Do:   Monday: 0715-1700, Tuesday: 0715-1700, Wednesday: Off, Thursday: 0715-1700, Friday: 0645-1530   As a   Medical Assistant   or Licensed Practical Nurse ,   you’ll   play a vital role   in   the care team – supporting providers, connecting with patients, and helping ensure a seamless, compassionate experience every day .     As a key member of the ambulatory care team, you will:    • Welcome patients and support their transition into care.    • Take and record vital signs, medical histories, and health screenings.    • Prepare patients for exams and   assist   providers during procedures.    • Administer medications and vaccines as directed.    • Perform lab-related tasks including specimen collection and point-of-care testing.    • Document care accurately in the electronic health record.    • Partner with physicians, nurses, and teammates to deliver high-quality, coordinated care.       About This Location:   Our primary care physicians at Aurora Family Medicine in Oshkosh, WI, provide the high-quality, personalized care you deserve.   Primary care   is the first point of contact in health care and our family medicine physicians are here to care for your entire family. Our address is 855 N. Westhaven Dr., Oshkosh, WI. When you’re looking for primary care close to home, visit us in Oshkosh, WI. Our team of family medicine physicians, along with our nurse practitioners, are committed to your health and wellness. We provide comprehensive preventive care, such as annual physical exams and vaccinations. We're also well trained in the diagnosis and treatment of acute illnesses and chronic diseases and can refer you to specialists if needed. Your feedback matters.   Every   teammate’s   voice is vital in shaping our culture and improving care. We value your insights and experiences because they help us grow stronger together.     Physical Requirements and Working Conditions   • Must be able to sit, stand, walk, lift, squat, bend, reach above shoulders, and twist   frequently   throughout the workday.    • Must be able to lift and support the weight of 35 pounds in handling patients, medical equipment, and supplies.    • Must be able to: push/pull with 30 lbs. of force and perform a sliding transfer of 150 lbs. with a second person present.    • Must have functional speech, vision, hearing, and touch with   ability   to use fine hand manipulation skills for IV insertion and other procedures/functions.    • Maneuver foot pedals on carts or machines.    • Perform physical safety interventions such as patient restraint and verbal de-escalation, if needed.    • May be exposed to chemical and hazardous waste as well as blood and body fluids and communicable disease. Therefore, protective clothing and equipment must be   worn   as necessary.    • Must be able to respond quickly to changes in patient and/or unit conditions.    • Physical Abilities Testing may be   required .    • Additional   department specific physical requirements may be   identified   for unique responsibilities within the department by the nurse leader.     Ready to Take the Next Step:   Apply Now!     This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training • Premium pay such as shift, on call, and more based on a teammate's job • Incentive pay for select positions • Opportunity for annual increases based on performance Benefits and more • Paid Time Off programs • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability • Flexible Spending Accounts for eligible health care and dependent care expenses • Family benefits such as adoption assistance and paid parental leave • Defined contribution retirement plans with employer match and other financial wellness programs • Educational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. About Advocate Health  Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

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