JobsAdvocate Health

Medical Assistant (MA)/LPN - Occupational Medicine Clinic

Advocate Health · Franklin, WI

Posted Sep 9, 2026 · We last checked this listing on Sep 20, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

Behavioral

Tell me about a time you had to collect a specimen or run a point-of-care test under strict chain-of-custody rules. What did you do to make sure it held up?

attention to procedural accuracy and legal defensibility, which matters a lot in employer-mandated testing

Describe a time you had to give an injection or vaccine to a patient who was nervous or resistant. What did you say or do?

hands-on comfort with administering medications and vaccines plus bedside manner under mild conflict

Tell me about a time you worked closely with a provider during a procedure. What was your role and how did you two communicate?

ability to function as part of a coordinated care team, not just independently

Have you worked in occupational medicine before, and what's different about that setting compared to a regular clinic or hospital floor?

realistic understanding of the employer-driven, injury-and-compliance focus of occ med versus general patient care

Tell me about a physically demanding day you had at a prior job, maybe involving lifting a patient or handling equipment. How did you get through it?

realistic self-assessment against the stated physical requirements like lifting 35 pounds and sliding transfers

Technical

What experience do you have with DOT physicals or pre-employment drug screens and specimen collection?

direct familiarity with occupational medicine-specific procedures versus general primary care exposure

How do you document in the electronic health record when a visit is for an employer rather than the patient themselves, and something needs to stay separate from personal health information?

understanding of documentation boundaries and confidentiality rules unique to occupational health visits

What's your experience taking full medical histories and health screenings, and how do you make sure nothing important gets missed when the clinic is busy?

thoroughness and process discipline under time pressure

Are you currently certified in BLS, and if not, are you comfortable getting certified within the first 45 days here?

basic compliance readiness and honesty about credential status

Situational

Walk me through how you'd handle a workers' comp patient who comes in upset about their claim status while you're trying to get their vitals and history.

whether the candidate can keep a clinical encounter on track while managing frustration tied to employer or claims issues, which is common in occ med

This clinic sometimes needs coverage at New Berlin, Mount Pleasant, or Pleasant Prairie. How do you feel about being asked to work at a different site with little notice?

flexibility and willingness to travel between locations, which the posting flags as a real requirement

A patient's vitals come back abnormal right before you're about to room the next patient. What do you do?

prioritization and judgment about when to escalate to a provider versus continuing the schedule

If a patient came in who needed a physical restraint or verbal de-escalation, what would you actually do first?

awareness of safety protocol and de-escalation technique given the job's physical demands section

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The full job description

As published by Advocate Health.

Department: 08610 AMG AHC Franklin - Occupational Medicine Status: Full time Benefits Eligible: Yes Hou rs Per Week: 40 Schedule Details/Additional Information: Clinic Hours of Operation: Monday through Friday from 8:00 am - 4:30 pm or until last patient is checked out. No weekends. As needed support/coverage of New Berlin/Mount Pleasant/Pleasant Prairie, WI Pay Range: $21.85 - $34.35 Where You Will Work :  Aurora Medical Group (AMG) is part of  Advocate Health , one of the nation’s largest nonprofit health systems. With more than 350 locations across Illinois and Wisconsin, AMG offers a wide range of specialties and services, including primary care, medical and surgical care, pediatrics, women’s health, behavioral health, and more. Our team is dedicated to delivering exceptional care and improving health outcomes in the communities we serve. Joining AMG means being part of a collaborative, patient-focused environment where innovation and quality care thrive.  We’re Looking For:   Licensure or Certifications   • MA: Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 45 days unless department leader has determined it is not required.   • Licensed Practical Nurse (LPN) license issued by the state in which the team member practices • Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 45 days unless department leader has determined it is not required.  Degrees:   • GED or HS Equivalency Diploma.  • MA: Completion of an accredited or approved program in Medical Assistant, or 2 years of verifiable full-time experience as a Medical Assistant within the last 5 years.   • LPN: Advanced training beyond High School that includes the completion of an accredited or approved program in Practical Nursing  What You’ll Do:   Schedule:  Monday through Friday from 8:00 am - 4:30 pm or until last patient is checked out. No weekends. As needed support/coverage of New Berlin/Mount Pleasant/Pleasant Prairie, WI As a  Medical Assistant/LPN , you’ll play a vital role in the care team – supporting providers, connecting with patients, and helping ensure a seamless, compassionate experience every day.    As a key member of the ambulatory care team, you will:   • Welcome patients and support their transition into care.   • Take and record vital signs, medical histories, and health screenings.   • Prepare patients for exams and assist providers during procedures.   • Administer medications and vaccines as directed.   • Perform lab-related tasks including specimen collection and point-of-care testing.   • Document care accurately in the electronic health record.   • Partner with physicians, nurses, and teammates to deliver high-quality, coordinated care.  Pay Structure: For Medical Assistants the pay starts between $22-23/hr. For LPN the pay starts between $24.50-25.50/hr. Pay is determined by experience and qualifications of the position. Leaders may be willing to offer more with prior direct experience in the role. About This Location:  Aurora Medical Group (AMG) is part of Advocate Health, one of the nation’s largest nonprofit health systems. With more than 350 locations across Illinois and Wisconsin, AMG offers a wide range of specialties and services, including primary care, medical and surgical care, pediatrics, women’s health, behavioral health, and more. Our team is dedicated to delivering exceptional care and improving health outcomes in the communities we serve. Joining AMG means being part of a collaborative, patient-focused environment where innovation and quality care thrive. Your feedback matters.  Every teammate’s voice is vital in shaping our culture and improving care. We value your insights and experiences because they help us grow stronger together.  Physical Requirements and Working Conditions   • Must be able to sit, stand, walk, lift, squat, bend, reach above shoulders, and twist frequently throughout the workday.   • Must be able to lift and support the weight of 35 pounds in handling patients, medical equipment, and supplies.   • Must be able to: push/pull with 30 lbs. of force and perform a sliding transfer of 150 lbs. with a second person present.   • Must have functional speech, vision, hearing, and touch with ability to use fine hand manipulation skills for IV insertion and other procedures/functions.   • Maneuver foot pedals on carts or machines.   • Perform physical safety interventions such as patient restraint and verbal de-escalation, if needed.   • May be exposed to chemical and hazardous waste as well as blood and body fluids and communicable disease. Therefore, protective clothing and equipment must be worn as necessary.   • Must be able to respond quickly to changes in patient and/or unit conditions.   • Physical Abilities Testing may be required.   • Additional department specific physical requirements may be identified for unique responsibilities within the department by the nurse leader.  Ready to Take the Next Step:   Apply Now!  Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training • Premium pay such as shift, on call, and more based on a teammate's job • Incentive pay for select positions • Opportunity for annual increases based on performance Benefits and more • Paid Time Off programs • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability • Flexible Spending Accounts for eligible health care and dependent care expenses • Family benefits such as adoption assistance and paid parental leave • Defined contribution retirement plans with employer match and other financial wellness programs • Educational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. About Advocate Health  Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

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