Security Officer (Full Time) - Pendry Chicago
Posted Jul 13, 2026 · We last checked this listing on Oct 6, 2026
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Likely interview questions for this role
Written from this job description, not a generic list. Each one notes what the interviewer is really checking.
About your past
Tell me about your security experience. Have you worked in a hotel or another public setting?
What they are checking: Whether their background prepares them for security in a luxury hotel where guest experience matters.
Tell me about a time you had to enforce a rule with someone who didn't want to hear it.
What they are checking: Whether they can stay respectful and firm under pressure.
What would you do
How is hotel security different from security at an office or warehouse?
What they are checking: Whether they understand they must keep guests safe while staying welcoming and discreet.
A guest reports their room was entered while they were out. What do you do?
What they are checking: Whether they respond calmly, document carefully and follow investigation procedures.
Someone who isn't a guest is wandering the guest floors. How do you approach them?
What they are checking: Whether they can challenge someone politely and firmly without escalating.
How do you de-escalate an intoxicated guest who is causing a scene in the lobby?
What they are checking: Whether they use calm communication first and protect other guests.
A guest has a medical emergency in the restaurant. What are your first steps?
What they are checking: Whether they know first aid basics and how to call for help and clear the area.
About the work
Walk me through how you'd patrol the hotel during a shift. What are you looking for?
What they are checking: Whether they patrol with purpose, checking doors, stairwells, hazards and unusual behavior.
What would you do if the fire alarm went off at 2am?
What they are checking: Whether they know emergency response steps and their role in an evacuation.
How do you write an incident report so it would hold up if it were reviewed later?
What they are checking: Whether they document facts clearly, completely and without opinion.
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As published by Montage International.