Sales Development Representative (Entry Level)
Posted Sep 2, 2026 · We last checked this listing on Sep 20, 2026
Likely interview questions for this role
Written from this job description, not a generic list. Each one notes what the interviewer is really checking.
Behavioral
Tell me about a time you had to teach someone else about a product you knew well but they didn't.
ability to translate product knowledge into simple, useful training for store associates
Tell me about a time you convinced someone to try a new approach or idea when they were resistant to change.
persuasion skills needed to sell new in-store programs to retail field leadership
Describe a situation where you had to build a relationship with someone you didn't report to but needed cooperation from.
skill at influencing store managers and staff without formal authority
Tell me about a time you had to give a presentation to a group, large or small, and how you prepared for it.
presentation skills needed to train associates and pitch programs to field leadership
Describe a time you had to make a quick decision that balanced what the customer wanted with what was best for the company.
judgment in weighing customer satisfaction against business interest
Technical
How would you explain the difference between a portable generator and a home standby unit to someone who has never bought either?
basic product knowledge and ability to translate specs into plain language for a customer
What does a planogram mean to you, and why does it matter for driving sales?
whether the candidate understands retail merchandising basics relevant to the role
Tell me about your experience using a CRM like Salesforce, or how you'd approach learning one if you haven't used it before.
comfort with data entry and CRM systems used to track sales activity
Situational
Walk me through how you would plan a week covering multiple retail stores spread across your territory.
whether the candidate can build a realistic, efficient travel and coverage schedule without daily supervision
Say you walk into a store and find the generator display torn down, product missing from the planogram, and the manager too busy to talk. What do you do?
problem-solving and initiative when store execution falls apart without direct authority
How do you decide which stores or tasks get your attention first when everything feels urgent?
prioritization and time management across a large territory
A customer in the store asks you a question about a Generac product you don't know the answer to. What do you do in the moment?
honesty, composure, and problem-solving under uncertainty in front of a customer
This job involves being on the road up to 75 percent of the time. How have you handled a heavy travel or on-the-go schedule before, or how do you expect to manage it?
realistic expectations and stamina for constant travel and independent work
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As published by Generac.
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