Jobs › NAPA Genuine Parts Company
Sales Development Representative
Posted Sep 25, 2026 · We last checked this listing on Oct 6, 2026
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Likely interview questions for this role
Written from this job description, not a generic list. Each one notes what the interviewer is really checking.
About your past
Tell me about your outbound calling experience. How many calls a day were you making, and what was your goal?
What they are checking: Real outbound sales experience, which the posting requires.
How do you follow up on a quote without being annoying?
What they are checking: Persistence in converting quotes, balanced with respect for the customer's time.
Tell me about a time you turned a small account into a bigger one.
What they are checking: Evidence of expanding volume business, which the role is measured on.
How do you stay motivated on the phone all day?
What they are checking: Resilience and self-motivation in a phone-based sales role.
What would you do
How do you open a call with an existing account to find products they're not buying from us yet?
What they are checking: Discovering pain points and add-on opportunities, the core of the role.
How do you find the actual decision maker at a plant?
What they are checking: Navigating buyers, engineers and maintenance to reach who can say yes.
A customer says they're happy with their current supplier for bearings. How do you respond?
What they are checking: Handling a common objection without pushing too hard or giving up.
How would you help a customer start ordering through Motion's ecommerce tools?
What they are checking: Presenting and training on ecommerce to make it easier to do business.
How do you work with branch CSRs on orders and quotes from your calls?
What they are checking: Partnering with branch and division teams so execution matches the promise.
About the work
How do you keep your CRM up to date when you're making many calls a day?
What they are checking: CRM discipline, which the posting stresses for follow-ups and active quotes.
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Practice this out loudThe full job description
As published by NAPA Genuine Parts Company.
Apply at NAPA Genuine Parts Company