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Sales Development Representative

NAPA Genuine Parts Company · IL · $22.78–$29.16 an hour · Full time

Posted Sep 25, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about your outbound calling experience. How many calls a day were you making, and what was your goal?

What they are checking: Real outbound sales experience, which the posting requires.

How do you follow up on a quote without being annoying?

What they are checking: Persistence in converting quotes, balanced with respect for the customer's time.

Tell me about a time you turned a small account into a bigger one.

What they are checking: Evidence of expanding volume business, which the role is measured on.

How do you stay motivated on the phone all day?

What they are checking: Resilience and self-motivation in a phone-based sales role.

What would you do

How do you open a call with an existing account to find products they're not buying from us yet?

What they are checking: Discovering pain points and add-on opportunities, the core of the role.

How do you find the actual decision maker at a plant?

What they are checking: Navigating buyers, engineers and maintenance to reach who can say yes.

A customer says they're happy with their current supplier for bearings. How do you respond?

What they are checking: Handling a common objection without pushing too hard or giving up.

How would you help a customer start ordering through Motion's ecommerce tools?

What they are checking: Presenting and training on ecommerce to make it easier to do business.

How do you work with branch CSRs on orders and quotes from your calls?

What they are checking: Partnering with branch and division teams so execution matches the promise.

About the work

How do you keep your CRM up to date when you're making many calls a day?

What they are checking: CRM discipline, which the posting stresses for follow-ups and active quotes.

Practice this interview out loud.

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The full job description

As published by NAPA Genuine Parts Company.

SUMMARY The Sales Development Representative role professionally represents Motion Industries to our customers with the knowledge and skills to provide them the product or service they need. JOB DUTIES • Proactively makes outbound calls with assigned existing account base across multiple branch locations to engage and further develop sales opportunities. • Works closely with decision makers to expand volume business by identifying, quoting, & converting sales on products not currently being purchased. • Works with Motion customer service representatives on order entry, tracking, and other technical needs. • Effectively partners and works across branch and division teams to ensure proper execution of customer needs. • Diligently updates CRM, to stay current on account follow-ups and active quoting opportunities. • Presents Ecommerce capabilities to all assigned accounts and trains customers on these tools as assistance is needed making it easy to do business. • Performs other duties as assigned. EDUCATION & EXPERIENCE Typically requires a high school diploma or GED and two (2) or more years of related sales experience or an equivalent combination. KNOWLEDGE, SKILLS, ABILITIES • Strong sales experience in making proactive outbound calls with the capability of understanding customer pain points, product requirements, and identifying potential add on sales opportunities • Reliable, organized, detailed, focused, along with demonstrated ability to effectively collaborate with field sales teams • Strong and professional communication skills; written, verbal, and presentation • Proven business development success through effective use of core sales tools such as CRM, LinkedIn, and Microsoft Office (especially Outlook and Excel) • Ability to multi-task with requests and efficiently manage time while achieving sales growth goals from assigned accounts • Proactive and possesses a strong sense of urgency for reaching sales goals • Has Drive, Grit, and a Team Oriented “Play to Win” attitude • Positive attitude and demonstrated ability to deal with rejection • Ability to develop rapport, influence others and maintain strong working relationships COMPENSATION $22.78 - $29.16 (hourly) Please keep in mind that this range is the base pay only and does not consider other components that make up the total rewards package for the position. If you are hired at Motion, your overall compensation will be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range. COMPANY INFORMATION Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay. Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest! GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

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