Sales Development Representative (Entry Level)
Posted Sep 2, 2026 · We last checked this listing on Sep 20, 2026
Likely interview questions for this role
Written from this job description, not a generic list. Each one notes what the interviewer is really checking.
Behavioral
Tell me about a time you had to teach someone something technical when they didn't have much background in it.
ability to translate product knowledge into simple terms for store associates who aren't experts
Tell me about a time you built a relationship with someone who was initially not interested in working with you.
persistence and interpersonal skill in winning over gatekeepers like store managers
Describe a situation where you had to prioritize several urgent tasks in the same day. How did you decide what came first?
ability to multitask and triage under real field pressure
Tell me about a time a customer or store associate asked you a question you didn't know the answer to. What did you do?
honesty and resourcefulness rather than bluffing through gaps in knowledge
Tell me about a goal you had to hit on your own, without much daily oversight. How did you keep yourself on track?
self-direction and accountability, since this role runs independently across a territory
Technical
How would you explain the difference between a portable generator and a home standby unit to a customer who's never bought either?
basic grasp of the product line and ability to match features to customer needs
What's your experience with Salesforce or a similar CRM, and how have you used it to track your activity?
actual hands-on familiarity with CRM tools versus just having heard of them
How comfortable are you giving a short presentation to a group of store employees, and can you give an example of when you've done something similar?
real presentation experience versus stated comfort with public speaking
Situational
Walk me through how you'd plan a week covering multiple retail stores spread across your territory.
whether the candidate can build a realistic travel and time-management routine for a field role with 75 percent travel
A store manager tells you they don't have shelf space for the generator display you're supposed to set up. What do you do?
persistence and relationship skills when a retail partner pushes back on execution
You walk into a store and the planogram isn't being followed at all. How do you handle the conversation with the associates there?
tact and initiative in correcting execution issues without damaging the relationship
If you noticed a competitor's product was getting better placement than Generac's in a store, what would you do about it?
competitive instinct and ability to advocate for the brand at the shelf level
If you noticed sales in one store were flat while a nearby store was thriving, how would you figure out why?
analytical thinking and use of sales data to diagnose problems at the store level
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As published by Generac.
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