Sales Development Representative (Entry Level)
Posted Sep 2, 2026 · We last checked this listing on Sep 20, 2026
Likely interview questions for this role
Written from this job description, not a generic list. Each one notes what the interviewer is really checking.
Behavioral
Tell me about a time you had to convince someone who wasn't required to listen to you, like a store associate or manager, to change how they were doing something.
influence skills without formal authority, which is the core of this job
Tell me about a time you had to learn a product or subject quickly to speak confidently about it in front of others.
speed of ramp-up and comfort presenting on unfamiliar material
Describe a situation where you had to prioritize between an urgent problem and an important but non-urgent task. How did you decide?
judgment on urgency versus importance, since the role juggles many accounts at once
Tell me about a time a sale or a project didn't go your way. What did you do afterward?
resilience and how the candidate handles rejection, common in retail-facing sales
What have you done in the past, even outside of a sales job, that shows you can build a relationship with someone over repeated visits rather than a one-time interaction?
relationship-building capacity given the long-term, recurring nature of store visits
Technical
How would you explain the difference between a portable generator and a home standby unit to a store associate who has never sold either?
basic product knowledge and ability to translate technical specs into simple, sellable language
What's your approach to keeping records of every store visit and customer interaction up to date, especially when you're on the road most of the week?
discipline with CRM tools like Salesforce and whether reporting will actually get done consistently
Situational
Walk me through how you'd plan a week covering multiple retail stores across your territory. What decides which stores get visited and how often?
whether the candidate can self-manage travel and prioritize without a manager directing daily activity
Say you walk into a store and the Generac display is empty, the planogram isn't followed, and the store manager is busy and short with you. What do you do in that visit?
composure and problem-solving under a real, low-cooperation field scenario
If a store manager pushed back and said Generac products weren't worth the shelf space compared to a competitor, how would you respond in the moment?
ability to sell the brand and handle objections calmly
What does driving 75 percent of the time for work actually look like day to day for you, and how do you stay organized doing it?
realistic expectations and logistics readiness for heavy regional travel
How would you pitch a new in-store program idea to a retail field leadership team to get their buy-in?
ability to collaborate with and influence leadership partners, not just frontline staff
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As published by Generac.
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