Jobs › Marsh McLennan

Account Manager - Employee Health and Benefits

Marsh McLennan · Schaumburg, IL · $63,090–$117,495 a year · Full time

Posted May 1, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a renewal meeting where the client was upset about rising costs.

What they are checking: Whether they can lead difficult cost conversations calmly.

Tell me about a time you managed several clients' renewals at once.

What they are checking: Whether they stay organized under heavy seasonal workload.

What would you do

A client's employee has a claim denied and HR calls you upset. What do you do?

What they are checking: Whether they advocate for the member while working with the carrier.

A client wants to cut benefits to save money. How do you guide them?

What they are checking: Whether they help clients balance cost with attraction and retention.

About the work

Walk me through how you prepare for a benefits renewal with an employer client.

What they are checking: Whether they run renewals with analysis and early planning.

How would you explain the difference between fully insured, level-funded and self-funded plans to a client?

What they are checking: Whether they understand funding mechanisms the posting names.

How do you present at an open enrollment meeting so employees actually understand their choices?

What they are checking: Whether they can explain benefits clearly to everyday employees.

How do you negotiate with a carrier to reduce a renewal increase?

What they are checking: Whether they use claims data and market alternatives to negotiate.

What compliance rules do you check when helping a client with benefits?

What they are checking: Whether they understand ACA, ERISA and COBRA basics.

How do you keep client information accurate across systems and carriers?

What they are checking: Whether they protect data accuracy that affects coverage and billing.

Practice this interview out loud.

Offer builds a real interview for this exact role at Marsh McLennan from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

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The full job description

As published by Marsh McLennan.

Company: Marsh McLennan Agency Description: About Marsh McLennan Agency Midwest Marsh McLennan Agency’s Midwest Region is a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirement services to businesses and individuals across the country. MMA Midwest is consistently recognized as a top workplace, attracting and retaining its insurance talent by rewarding expertise and investing in career development. Colleagues enjoy an award-winning culture that fosters a highly productive and results-driven working environment. A day in the life. As an Account Manager, your role is to ensure the successful delivery of services to clients by creating and implementing customized service plans. You are responsible for building strong relationships with clients, understanding their needs, negotiating coverage, and managing proposals and renewals. You will also maintain accurate client information and foster a collaborative service experience. Our future colleague. We’d love to meet you if your professional track record includes these skills: • 3+ years previous insurance experience in applicable insurance products/lines, various funding mechanisms and Employee Benefit techniques • Negotiating contracts, leading renewal meetings and presenting at open enrollment meetings • Being a self-starter; a highly organized problem solver with good time management skills to meet deadlines • Dialing into the details, ensuring accuracy of the minute details of a project or task • Strong proficiency with Excel Spreadsheets, Word Documents, PowerPoint and navigating in Agency Management Systems • Interpreting complex documents, such as detailed insurance policies, applications and proposals. • Ability to work on a fast paced, high-energy team while maintaining a positive attitude These additional qualifications are a plus, but not required to apply: • Life & Health license preferred, or the ability to obtain upon hire • BS/BA in Business, Insurance or related field • GBA, CEBS, VBS or other professional insurance designation related to Benefits • Experience working with Applied Epic, agency management system • Available to travel for client meetings, as needed We know there are excellent candidates who might not check all these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you. A Great Place to Work. A Great Place to Perk. Recognized for workplace culture by the likes of Fortune Magazine, The Chicago Tribune and more, our colleagues enjoy an environment that fosters creativity as well as individual and organizational growth. A small sampling of the benefits our colleagues enjoy include: • Medical, dental, vision, 401K benefits and more • The flexibility to work at home or an office, based on your discretion and schedule • Start with 20 days of paid time off • A paid day off to volunteer and company-organized volunteer events • Up to $1,000 per year in matching charitable donations • Up to $750 per year in wellness rewards • All the nitro cold brew coffee and sparkling water you can drink • A company-wide mentality that you can never appreciate your co-workers too much Who You Are is Who We Are MMA Midwest has created an award-winning culture largely due to meeting our colleagues where they are, celebrating their differences and building an inclusive environment. We challenge ourselves to create a workplace where our colleagues feel not only welcomed, but feel they belong; where we not only embrace diverse perspectives and opinions but seek them out; and where we ask not how a colleague fits our culture, but what they add to it. Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. To learn more about a career at MMA, check us out online: http://marshmma.com/careers or flip through our recruiting brochure: https://bit.ly/3Qpcjmw Follow us on social media to meet our colleagues and see what makes us tick: · https://www.instagram.com/lifeatmma_midwest/ · https://www.facebook.com/MMAMidwest · https://x.com/MarshMMAMidwest · https://www.linkedin.com/company/marsh-mclennan-agency #MMAMW #MMAEHB #LI-Hybrid The applicable base salary range for this role is $63,090 to $117,495. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, and education. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.

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