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Account Manager - Business Insurance (Select)

Marsh McLennan · Schaumburg, IL · $64,700–$120,400 a year · Full time

Posted May 20, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you negotiated better coverage or pricing with a carrier.

What they are checking: Whether they can advocate effectively for clients in the market.

Tell me about a client relationship you strengthened over time.

What they are checking: Whether they build trust through steady, reliable service.

Which commercial lines are you strongest in, and where are you still learning?

What they are checking: Whether they know their real expertise and gaps.

What would you do

A client's premium jumps 30 percent at renewal. How do you explain it and what options do you offer?

What they are checking: Whether they can explain market and loss drivers and find alternatives.

A client adds a new location mid-term and forgets to tell you until there is a loss. What do you do?

What they are checking: Whether they handle the immediate problem and prevent it from happening again.

How do you work with producers and client service reps on your accounts?

What they are checking: Whether they collaborate well across the service team.

About the work

Walk me through how you prepare a commercial renewal from start to finish.

What they are checking: Whether they run a renewal process that gets ahead of deadlines.

How do you build a customized service plan for a small or mid-size business client?

What they are checking: Whether they plan service around each client's needs rather than a template.

How do you read a proposal so the client understands what they are buying?

What they are checking: Whether they can make complex coverage clear in plain language.

How do you manage a large book of Select accounts without letting service slip?

What they are checking: Whether they have systems for volume and consistency.

Practice this interview out loud.

Offer builds a real interview for this exact role at Marsh McLennan from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

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The full job description

As published by Marsh McLennan.

Company: Marsh McLennan Agency Description: About Marsh McLennan Agency Midwest Marsh McLennan Agency’s Midwest Region is a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirement services to businesses and individuals across the country. MMA Midwest is consistently recognized as a top workplace, attracting and retaining its insurance talent by rewarding expertise and investing in career development. Colleagues enjoy an award-winning culture that fosters a highly productive and results-driven working environment. A day in the life. As an Account Manager on our Select team, your role is to ensure the successful delivery of services to clients by creating and implementing customized service plans. You are responsible for building strong relationships with clients, understanding their needs, negotiating coverage, and managing proposals and renewals. Additionally, you will maintain accurate client information and foster a collaborative service experience. Our future colleague. We’d love to meet you if your professional track record includes these skills: • 3+ years’ experience in commercial Property & Casualty insurance at an agency or related company, preferably in an Account Manager position or equivalent • Excellent written and verbal communication skills to effectively service customers • Being a self-starter; a highly organized problem solver with good time management skills to meet deadlines • Dialing into the details, ensuring accuracy of the minute details of a project or task • Interpreting complex documents, such as insurance policies with multiple coverages, detailed applications and proposals. • Reviewing and presenting renewal proposals to clients (written, verbal, in person meetings, etc.) • Computer proficiency with Excel Spreadsheets, Word Documents, and navigating Agency Management Systems • Experience managing the full marketing process and negotiating contracts • Ability to work on a fast paced, high volume, and high-energy team while maintaining a positive attitude These additional qualifications are a plus, but not required to apply: • Property & Casualty license preferred, or the ability to obtain upon hire • BS/BA in Business, Insurance or related field • CPCU, CLCS, ARM, CISR or other professional insurance designation related to Property & Casualty • Experience working with Applied Epic, agency management system • Available to travel for client meetings, as needed We know there are excellent candidates who might not check all these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you. A Great Place to Work. A Great Place to Perk. Recognized for workplace culture by the likes of Fortune Magazine, The Chicago Tribune and more, our colleagues enjoy an environment that fosters creativity as well as individual and organizational growth. A small sampling of the benefits our colleagues enjoy include: • Medical, dental, vision, 401K benefits and more • The flexibility to work at home or an office, based on your discretion and schedule • Start with 20 days of paid time off • A paid day off to volunteer and company-organized volunteer events • Up to $1,000 per year in matching charitable donations • Up to $750 per year in wellness rewards • All the nitro cold brew coffee and sparkling water you can drink • A company-wide mentality that you can never appreciate your co-workers too much Who You Are is Who We Are MMA Midwest has created an award-winning culture largely due to meeting our colleagues where they are, celebrating their differences and building an inclusive environment. We challenge ourselves to create a workplace where our colleagues feel not only welcomed, but feel they belong; where we not only embrace diverse perspectives and opinions but seek them out; and where we ask not how a colleague fits our culture, but what they add to it. Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. To learn more about a career at MMA, check us out online: http://marshmma.com/careers or flip through our recruiting brochure: https://bit.ly/3Qpcjmw Follow us on social media to meet our colleagues and see what makes us tick: • https://www.instagram.com/lifeatmma_midwest/ • https://www.facebook.com/MMAMidwest • https://x.com/MarshMMAMidwest • https://www.linkedin.com/company/marsh-mclennan-agency #MMAMW #LI-Remote #MMABI The applicable base salary range for this role is $64,700 to $120,400. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs. Applications will be accepted until: February 1, 2027

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