Voice of the Colleague Program Manager
Posted Sep 7, 2026 · We last checked this listing on Sep 20, 2026
Likely interview questions for this role
Written from this job description, not a generic list. Each one notes what the interviewer is really checking.
Behavioral
Tell me about a time you took a pile of messy employee feedback, like survey comments or focus group notes, and turned it into a story leaders could actually use.
whether the candidate can synthesize qualitative data into a clear narrative rather than just summarizing it
Tell me about a time a leader disagreed with how you wanted to frame or communicate a piece of feedback. How did you handle it?
ability to hold ground on communication judgment while still collaborating with leaders
Describe a time you had to track participation or engagement metrics across multiple channels and report on what was actually working.
comfort with quantitative reporting alongside storytelling
Tell me about a piece of writing you're proud of that had to translate something complicated or data-heavy into language a general employee audience would actually read.
writing craft and audience awareness, core to the role
Tell me about a time you partnered with people outside your immediate team, maybe HR, leadership, or other departments, to get an initiative communicated well.
cross-functional collaboration skills needed to align messaging across the organization
Technical
Walk me through how you'd build a 'you said, we did' piece from start to finish, starting with raw survey results and ending with something published to the whole company.
understanding of the end-to-end process from data to enterprise communication
What's your process for managing an intranet page day to day, things like content updates, moderating ideas, running polls?
hands-on familiarity with intranet platform operations, not just strategy
What tools have you used to run or support employee feedback programs, like survey platforms or listening tools?
direct experience with feedback tool infrastructure, called out as preferred in the posting
How do you keep communications feeling authentic and colleague-friendly instead of sounding like corporate messaging?
grasp of tone and voice appropriate for internal, trust-building communication
Situational
Say an engagement survey comes back and a theme is clearly negative toward leadership decisions. How would you communicate that honestly without making things worse?
judgment around transparency and tone when feedback is uncomfortable
How do you decide what feedback themes are worth turning into a communication versus what stays internal or gets handled quietly?
editorial judgment and sense of what's appropriate for broad audiences
If you noticed idea submissions or poll participation on Idea Central dropping off, what would you do to figure out why and turn it around?
proactive problem-solving and ownership of a platform's health
You're juggling a town hall recap, an intranet update, and a leader asking for a quick engagement summary, all due the same week. How do you prioritize?
organizational skill and ability to manage competing priorities under deadline pressure
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As published by Associated Bank.
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