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Student Lending Intern

CEFCU · Peoria, IL · Part time

Posted Oct 1, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about your own experience with financial aid or paying for college, if you're comfortable sharing.

What they are checking: Whether they can relate to borrowers and turn personal experience into empathy and insight.

Tell me about a time you helped someone make a hard decision with good information.

What they are checking: A helpful, member-first approach that informs without pushing someone toward a product.

Tell me about a time you managed a lot of detailed tasks at once.

What they are checking: Organization during busy periods, since student lending is heavily seasonal.

What do you hope to learn about lending or credit unions from this internship?

What they are checking: Whether they have a clear, genuine reason for the internship that suggests they will engage fully.

What would you do

A parent calls confused about how a private student loan works. How would you explain it?

What they are checking: Ability to explain interest, repayment and cosigning in plain language to someone nervous about debt.

A student wants to borrow more than the school's cost of attendance. What would you do?

What they are checking: Whether they follow lending rules and escalate instead of trying to make an exception.

How would you help promote CEFCU student loans to college-bound families without overselling debt?

What they are checking: Whether they can promote a loan responsibly, in a way that puts the family's best interests ahead of volume.

About the work

What's the difference between federal student loans and private student loans?

What they are checking: Basic understanding of student lending products and why borrowers usually start with federal aid.

How would you review a loan application for missing or inconsistent information?

What they are checking: Attention to detail and a methodical approach to processing paperwork accurately.

How do you keep borrower information private and secure?

What they are checking: Respect for confidentiality around income, credit and family financial details.

Practice this interview out loud.

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The full job description

As published by CEFCU.

Are you ready to make the most of your talents and abilities, while helping others make the most of their finances? Apply to join Team CEFCU! CEFCU member service team members are critical to the success of the credit union. They provide a professional, knowledgeable, and caring experience when members contact us. We are looking for individuals who are personable, articulate, and positive to add to our already awesome team! Summary Pay Range The pay for this position is $19.00 per hour Compensation offered may vary based on skills and experience. Please note that salary is only one component of total compensation at CEFCU. Benefits Financial Defined Contribution Plan – 401K Health and Welfare Ability to earn paid time off (Personal Time) Additional Benefits Opportunities to help improve and build the CEFCU of tomorrow through process teams Opportunities to personally contribute to corporate financial literacy and community initiatives Casual days to support local charities On-site fitness center, fitness classes, and wellness program Interns are not eligible for CEFCU-sponsored benefits, other than those required by local, state, and/or federal law. It is CEFCU’s policy and intent to provide equal opportunity to all persons without regard to race, color, religion, political affiliation, sex/gender (including gender expression/identity, pregnancy, childbirth and related medical conditions), marital status, registered domestic partner status, sexual orientation, age, ancestry, national origin, veteran status, disability, medical condition, genetic characteristics, and/or any other basis protected by law. This policy covers all facets of employment including, but not limited to: recruitment, selection, placement, promotions, transfers, demotions, terminations, training, and compensation.

Apply at CEFCU