JobsMotorola Solutions

Sr. Strategic Enterprise Account Manager

Motorola Solutions · Chicago, IL

Posted Jun 3, 2026 · We last checked this listing on Sep 20, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

Behavioral

Tell me about a large global enterprise account you managed where the sales cycle stretched over many months. How did you keep momentum going across all those stakeholders?

whether the candidate has real experience navigating long, complex enterprise sales cycles rather than shorter transactional deals

Describe a time you had to get buy-in from an executive sponsor at your own company to help move a deal forward. What did you ask for and how did you make the case?

ability to mobilize internal senior leadership as part of the sales motion, a specific expectation in this role

Tell me about a time a cross-functional team you didn't manage directly wasn't moving fast enough on something you needed for a deal. What did you do?

ability to influence without authority across engineering, legal, or delivery teams

Tell me about your biggest loss on a strategic account. What happened and what would you do differently now?

self-awareness, honesty about failure, and whether they extract real lessons from lost deals

Give me an example of translating a technical solution into an ROI or cost-avoidance argument for a customer who didn't care about the technology itself.

ability to sell business value rather than product features, especially to non-technical decision makers

Tell me about a time a customer pushed back hard on price or timeline late in a deal. How did you handle it while protecting the relationship?

negotiation skill and composure under pressure without damaging long-term trust

Technical

How do you go about mapping the decision makers and influencers inside a large, siloed organization when you're not sure who actually controls budget?

practical skill at org navigation and stakeholder mapping in complex accounts, not just relationship charm

What do you know about LMR, LTE, video security, or enterprise software today, and how have you closed knowledge gaps on technical products in the past?

baseline technical fluency and whether they can learn Motorola's product portfolio quickly

How do you stay current on industry and market trends in public safety or enterprise security, and how has that knowledge actually changed how you approached an account?

genuine engagement with the industry versus surface-level familiarity

Situational

Walk me through how you would build a strategic account plan for a brand-new target account in your first ninety days.

whether they have a repeatable, structured methodology for account planning versus ad hoc relationship building

Walk me through how you'd lead the response to a large RFP where the customer wants a mix of radio, video, and software solutions.

experience coordinating multi-product proposal responses and working with subject matter experts under deadline

How do you prioritize your time across an account base when you're carrying multiple large accounts at once, each demanding attention?

time management and judgment about where to invest effort for the biggest payoff

This role asks for up to 75 percent travel with some international trips. How have you managed a heavy travel schedule while still keeping deals and relationships moving remotely?

realistic expectations and past evidence of sustaining a demanding travel-heavy role

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The full job description

As published by Motorola Solutions.

Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. Department Overview Motorola Solutions, Inc., Enterprise Strategic Accounts Team provides mission/business critical communications products, video security solutions, enterprise software, and services to large global enterprise customers. Job Description This role is part of the Enterprise Strategic Accounts team and acts as the customer facing resource for large global enterprise customers.  The Sr. Strategic Enterprise Account Manager is responsible for coordinating all facets of Motorola Solutions’ business relationship within their assigned account base including demand generation, sales, strategic account planning and overall client relationship management. Scope of Responsibilities/Expectations: • Develop and implement a comprehensive sales plan for each target account covering the full portfolio of Motorola products and services that will make our customers’ operations safer and more efficient. • Develop strong relationships with key decision makers and influencers within assigned accounts in order to understand client business needs, impact client technology vision and prioritize funding. • Acquire in-depth knowledge of applicable markets and product lines. • Participate in customer and industry affairs as appropriate to promote Motorola Solutions and better understand industry/market trends and best practices. • Lead response to Request for Quotation (RFQ’s), Request for Information (RFI’s) and Request for Proposal (RFP's). • Proactively engage Motorola Solutions executive sponsors to build strategic relationships with “target” accounts to position long term opportunities for Motorola Solutions. • Responsible for orders and sales performance in assigned accounts. Specific Knowledge/Skills: • Bachelor's Degree with 4+ years of experience in sales Proven success with prospecting and selling to large global enterprise customers with a diverse portfolio • Knowledge of LMR/LTE technology, Video Security, and Enterprise Software is a strong plus • Unique ability to establish and maintain professional relationships at all levels of the customer’s organization. • Ability to motivate diverse cross-functional teams to action in achieving common goals • Ability to quickly learn new key characteristics of products/solutions and communicate the value of those solutions to customers (ROI, new services/efficiencies, cost avoidance, etc.). Travel Requirements: • Ability to travel up to 75% of the time within the United States with some international travel • Candidates can live anywhere within the United States Target Base Salary Range: $120,000 - $130,000 USD Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.  #LI-RO1 Basic Requirements • Bachelors Degree with 4+ years of sales/public safety experience • OR 8+ years of sales/public safety experience Travel Requirements Over 50% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: • Incentive Bonus Plans • Medical, Dental, Vision benefits • 401K with Company Match • 10 Paid Holidays • Generous Paid Time Off Packages • Employee Stock Purchase Plan • Paid Parental & Family Leave • and more! EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.  We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team. We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this  Reasonable Accommodations Form  so we can assist you.

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