Sr. Strategic Enterprise Account Manager
Posted Jul 29, 2026 · We last checked this listing on Sep 20, 2026
Likely interview questions for this role
Written from this job description, not a generic list. Each one notes what the interviewer is really checking.
Behavioral
Walk me through a large retail account you managed end to end, from first contact to closed sale. What was your role in shaping the deal?
whether the candidate has genuinely run full-cycle enterprise sales rather than just working a piece of the pipeline
Tell me about a time you had to sell across a broad portfolio, not just one product, into a single account. How did you decide what to lead with?
comfort selling a diverse solution set like LMR/LTE, video security, and enterprise software rather than a single SKU
Describe a time you had to get buy-in from an executive sponsor internally to help win or grow an account. How did you make the case for their time?
ability to mobilize internal senior stakeholders, a named responsibility in this role
Tell me about an RFP or RFQ you led the response for. What went wrong, and how did you handle it?
real experience owning formal proposal processes rather than just supporting them
Tell me about a deal that stalled or fell apart. What did you learn about your own process from it?
self-awareness and resilience, since large enterprise sales cycles are long and losses are common
How do you keep yourself current on trends in retail security and enterprise software when you're not sitting in a classroom for it?
whether the candidate proactively builds market knowledge as the posting requires
Describe a situation where you had to rally people outside your direct control, like engineering or service teams, to hit a deadline for a customer.
ability to lead cross-functional teams without formal authority
Technical
What do you know about LMR and LTE technology, and how would you explain the difference to a customer who's only ever used one?
baseline technical fluency in the product categories this role sells
If a retail customer asked you to justify the ROI of a video security investment against their existing loss prevention budget, what numbers would you want to gather?
ability to build a business case in dollars, not just features, for a cost-conscious buyer
How do you build a sales plan for a named account you've just been assigned, where you don't yet know the internal politics?
structured account planning methodology versus ad hoc relationship selling
Situational
Say you inherit a strategic retail account where Motorola has a weak relationship and a competitor is entrenched. What's your first ninety days look like?
ability to build an account plan and prioritize relationship-building over immediate selling
How would you approach an account where the economic buyer, the technical evaluator, and the day-to-day user all want different things?
skill navigating multi-threaded enterprise buying committees
You're 75% on the road and a key account calls with an urgent issue while you're at another client site across the country. What do you do?
how the candidate manages competing account demands under heavy travel load
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As published by Motorola Solutions.
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