JobsMotorola Solutions

Sr. Strategic Enterprise Account Manager

Motorola Solutions · Chicago, IL

Posted Jul 29, 2026 · We last checked this listing on Sep 20, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

Behavioral

Walk me through a large retail account you managed end to end, from first contact to closed sale. What was your role in shaping the deal?

whether the candidate has genuinely run full-cycle enterprise sales rather than just working a piece of the pipeline

Tell me about a time you had to sell across a broad portfolio, not just one product, into a single account. How did you decide what to lead with?

comfort selling a diverse solution set like LMR/LTE, video security, and enterprise software rather than a single SKU

Describe a time you had to get buy-in from an executive sponsor internally to help win or grow an account. How did you make the case for their time?

ability to mobilize internal senior stakeholders, a named responsibility in this role

Tell me about an RFP or RFQ you led the response for. What went wrong, and how did you handle it?

real experience owning formal proposal processes rather than just supporting them

Tell me about a deal that stalled or fell apart. What did you learn about your own process from it?

self-awareness and resilience, since large enterprise sales cycles are long and losses are common

How do you keep yourself current on trends in retail security and enterprise software when you're not sitting in a classroom for it?

whether the candidate proactively builds market knowledge as the posting requires

Describe a situation where you had to rally people outside your direct control, like engineering or service teams, to hit a deadline for a customer.

ability to lead cross-functional teams without formal authority

Technical

What do you know about LMR and LTE technology, and how would you explain the difference to a customer who's only ever used one?

baseline technical fluency in the product categories this role sells

If a retail customer asked you to justify the ROI of a video security investment against their existing loss prevention budget, what numbers would you want to gather?

ability to build a business case in dollars, not just features, for a cost-conscious buyer

How do you build a sales plan for a named account you've just been assigned, where you don't yet know the internal politics?

structured account planning methodology versus ad hoc relationship selling

Situational

Say you inherit a strategic retail account where Motorola has a weak relationship and a competitor is entrenched. What's your first ninety days look like?

ability to build an account plan and prioritize relationship-building over immediate selling

How would you approach an account where the economic buyer, the technical evaluator, and the day-to-day user all want different things?

skill navigating multi-threaded enterprise buying committees

You're 75% on the road and a key account calls with an urgent issue while you're at another client site across the country. What do you do?

how the candidate manages competing account demands under heavy travel load

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The full job description

As published by Motorola Solutions.

Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. Department Overview Motorola Solutions, Inc., Enterprise Strategic Accounts Team provides mission/business critical communications products, video security solutions, enterprise software, and services to key retailers. Job Description This role is part of the Enterprise Strategic Accounts team and acts as the customer facing resource for key retail accounts.  The Sr. Strategic Enterprise Account Manager is responsible for coordinating all facets of Motorola Solutions’ business relationship within their assigned account base including demand generation, sales, strategic account planning and overall client relationship management. Scope of Responsibilities/Expectations: • Develop and implement a comprehensive sales plan for each target account covering the full portfolio of Motorola products and services that will make our customers’ operations safer and more efficient. • Develop strong relationships with key decision makers and influencers within assigned accounts in order to understand client business needs, impact client technology vision and prioritize funding. • Acquire in-depth knowledge of applicable markets and product lines. • Participate in customer and industry affairs as appropriate to promote Motorola Solutions and better understand industry/market trends and best practices. • Lead response to Request for Quotation (RFQ’s), Request for Information (RFI’s) and Request for Proposal (RFP's). • Proactively engage Motorola Solutions executive sponsors to build strategic relationships with “target” accounts to position long term opportunities for Motorola Solutions. • Responsible for orders and sales performance in assigned accounts. Specific Knowledge/Skills: • Bachelor's Degree with 4+ years of experience in sales Proven success with prospecting and selling to large global enterprise customers with a diverse portfolio • Knowledge of LMR/LTE technology, Video Security, and Enterprise Software is a strong plus • Unique ability to establish and maintain professional relationships at all levels of the customer’s organization. • Ability to motivate diverse cross-functional teams to action in achieving common goals • Ability to quickly learn new key characteristics of products/solutions and communicate the value of those solutions to customers (ROI, new services/efficiencies, cost avoidance, etc.). Travel Requirements: • Ability to travel up to 75% of the time within the United States with some international travel • Candidates can live anywhere within the United States Target Base Salary Range: $100,000 - $120,000 USD Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.  #LI-RO1 Basic Requirements • Bachelors Degree with 4+ years of sales/public safety experience • OR 8+ years of sales/public safety experience Travel Requirements Over 50% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: • Incentive Bonus Plans • Medical, Dental, Vision benefits • 401K with Company Match • 10 Paid Holidays • Generous Paid Time Off Packages • Employee Stock Purchase Plan • Paid Parental & Family Leave • and more! EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.  We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team. We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this  Reasonable Accommodations Form  so we can assist you.

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