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Sr. Hardware Product Manager (Hybrid - Oak Brook, IL)

Chamberlain Group · Oak Brook, IL · $129,700–$226,900 a year · Full time

Posted Sep 21, 2026 · We last checked this listing on Oct 5, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a connected hardware product you brought to market. What did you learn about lead times and component risk?

What they are checking: Whether they understand the realities of hardware development, like supply chain, certification and long build cycles.

Tell me about a time you worked closely with a software product manager on a shared customer experience.

What they are checking: Whether they can share ownership across hardware and software instead of protecting their own area.

What would you do

Gated communities and apartment buildings have different needs. How would you learn what each one values?

What they are checking: Whether they would talk to property managers, installers and residents rather than guessing from the office.

A key chip is going end of life on a product that sells well. What do you do?

What they are checking: Whether they plan for last-time buys or redesigns early and communicate the impact on customers and partners.

Field reports show a door controller failing more than expected. How do you lead the response?

What they are checking: Whether they act fast on quality issues with engineering and support, and keep customers informed.

How do you work with installers and dealers when shaping requirements?

What they are checking: Whether they understand that installers decide which products get specified, so their pain points matter.

About the work

You would own Smart Video Intercoms, Door Controllers and Smart Readers. How do you manage an existing portfolio while planning the next generation?

What they are checking: Whether they can keep current products healthy while building a future roadmap, without starving either one.

How do you decide which features belong in the hardware and which belong in the cloud or mobile software?

What they are checking: Whether they can make sound system decisions about cost, updates and reliability across hardware and software.

How do you build a business case for a new access control device?

What they are checking: Whether they can tie hardware cost, pricing and recurring service revenue into one clear case.

How does moving from a hardware maker to a recurring services provider change how you manage hardware?

What they are checking: Whether they see hardware as the base for services, which changes priorities like updatability and connectivity.

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The full job description

As published by Chamberlain Group.

Chamberlain Group (CG) is a global leader in intelligent access and Blackstone portfolio company. Powered by our myQ technology, we make access simple and secure for millions of homeowners, businesses, and communities worldwide. Our flagship brands, LiftMaster® and Chamberlain® , are found in 51+ million homes, and 14 million+ people rely on the myQ® app daily. 
 About the Team & Role The ACS Community Business is one of Chamberlain Group's fastest-growing businesses, helping transform the company from a traditional hardware manufacturer into a recurring services and solutions provider. The Product Management team owns the product and solution strategy that drives growth across the community access ecosystem, delivering innovative experiences for gated communities, apartments, condominiums, and townhome developments. As a Senior Hardware Product Manager, you will own and evolve a portfolio of connected access control hardware solutions, including Smart Video Intercoms, Door Controllers, and Smart Readers. You will be responsible for managing the existing product portfolio while defining the future hardware roadmap that powers and enhances our cloud-based and mobile software experiences. Working at the intersection of hardware, connectivity, software platforms, and customer needs, you will partner closely with software product managers, engineering teams, and business stakeholders to deliver innovative solutions that solve complex access and security challenges for community environments. This role owns two things: the hardware portfolio — including its go-to-market execution and full P&L (cost, price, revenue, and margin, in dollars and percent) — and the new product development that keeps our hardware roadmap ahead of what our cloud and mobile software needs. You'll need both commercial judgment and a technical grounding in electronics, connectivity, and system-level hardware-software tradeoffs. Education Requirements Bachelor's Degree in Business, Marketing, Computer Science, Engineering, or a related field. Experience Requirements 5+ years in hardware or consumer electronics product management, including at least 3 years with direct P&L or commercial ownership for a hardware product line. Job Responsibilities Portfolio Management & GTM • Own the connected access hardware portfolio (Smart Video Intercoms, Door Controllers, Smart Readers) across its full lifecycle, from launch through cost-down and end-of-life. • Own portfolio P&L — cost (BOM/landed cost), pricing, and margin performance in dollars and percent — and report performance against plan. • Set channel go-to-market strategy across our distribution channels, partnering with Sales and Channel leadership on pricing, positioning, and launch execution. • Manage weeks-of-supply and demand/supply alignment with sourcing and manufacturing partners. • Make build-vs-partner recommendations on new hardware capabilities in partnership with Pricing/Partnerships. New Product Development • Define and own the multi-year hardware roadmap that powers and extends the cloud-based and mobile software experience. • Lead the recurring cross-functional sync with software product managers and engineering to ensure firmware timelines never block software feature delivery. • Lead new hardware development end to end — requirements, business case, and execution with engineering, industrial design, and supply chain. • Ensure new hardware meets relevant compliance and certification requirements (e.g., UL, FCC) and reliability standards. Required Qualifications • 5+ years in hardware or consumer electronics product management, including at least 3 years with direct P&L or commercial ownership for a hardware product line. • Working knowledge of embedded systems, connectivity (BLE/Wi-Fi/cellular), and hardware compliance/certification processes. • Track record partnering with firmware/software engineering teams to align hardware and software release timelines. • Experience with channel or distribution go-to-market strategy for hardware products. • Bonus: background in access control, physical security, or multifamily/PropTech hardware. #LI-LB1 #LI-hybrid 
The pay range for this position is $129,700.00 - $226,900.00; base pay offered may vary depending on a number of factors including, but not limited to, the position offered, location, education, training, and/or experience. In addition to base pay, also offered is a comprehensive benefits package and 401k contribution (all benefits are subject to eligibility requirements). This position is eligible for participation in a short-term incentive plan subject to the terms of the applicable plans and policies.

 Chamberlain Group wants all of its employees to succeed and encourages people of all backgrounds to apply. We’re proud to be an Equal Opportunity Employer, and you’ll be considered for this role regardless of race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We’re committed to fostering an environment where people of all lived experiences feel welcome. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence Recruiting@Chamberlain.com . NOTE: Staffing agencies, headhunters, recruiters, and/or placement agencies, please do not contact our hiring managers directly.

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