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Program Manager (Hybrid - Oak Brook, IL)

Chamberlain Group · Oak Brook, IL · $102,600–$193,425 a year · Full time

Posted Oct 2, 2026 · We last checked this listing on Oct 5, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a large program you led from design to commercialization. What made it succeed or struggle?

What they are checking: Whether they have led programs through the full New Product Development cycle independently.

How do you lead a team spread across several countries and time zones?

What they are checking: Whether they can keep globally distributed teams aligned and accountable.

Tell me about a conflict on a program team that you resolved.

What they are checking: Whether they address conflict directly and keep the team working toward shared goals.

Tell me about a process improvement you led for a product development organization.

What they are checking: Whether they improve how programs run, which the posting lists as part of the job.

What would you do

You may present to audiences up to the CEO. How do you prepare an executive product review?

What they are checking: Whether they can focus executives on decisions, risks and tradeoffs instead of status details.

A late scope change threatens your launch date. How do you handle it?

What they are checking: Whether they assess impact, lay out options and get a clear decision instead of absorbing the change quietly.

Engineering and Marketing disagree on whether a product is ready to launch. What do you do?

What they are checking: Whether they bring facts and launch criteria to the table and drive a clear decision.

How do you hold team members accountable when they do not report to you?

What they are checking: Whether they use clear commitments and visibility to keep people on track without authority.

About the work

How would you teach the New Product Development process to new core team members?

What they are checking: Whether they know NPD well enough to train others and explain why each gate exists.

How do you measure the health of a program?

What they are checking: Whether they use clear measures like schedule, cost and quality risk rather than gut feel.

Practice this interview out loud.

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The full job description

As published by Chamberlain Group.

Chamberlain Group (CG) is a global leader in intelligent access and Blackstone portfolio company. Powered by our myQ technology, we make access simple and secure for millions of homeowners, businesses, and communities worldwide. Our flagship brands, LiftMaster® and Chamberlain® , are found in 51+ million homes, and 14 million+ people rely on the myQ® app daily. 
 Duties and Responsibilities: • Lead one or more large or platform programs independently; lead globally distributed teams • Act as Team Lead to assigned programs, building a team of cross-functional members, conducting meetings, establishing deliverables and accountability, communicating progress and results to all interested parties, and ensuring that all critical elements of the program, from design to commercialization, are on target to meet objectives • Provide leadership on measures, impact assessment, removal of roadblocks, conflicts, and change of scope decisions • Prepare and deliver executive level communication and/or presentations regarding product reviews / forums, New Product Development (NPD), etc. to varying audiences up to and including the CEO. • Provide New Product Development training to all core team personnel worldwide; create and update training materials as a subject matter expert • Identify, plan and lead process improvement initiatives to support the growth and development or best practices and process • Ensure New Product Development and business processes compliance for programs • Communicate program status, issues and metrics to the Business Unit • Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams. • Protect Chamberlain Group’s reputation by keeping information confidential. • Contribute to the team effort by accomplishing related results and participating on projects as needed. Education/Certifications: • Bachelor’s degree in engineering, applied science, finance, business, management, or economics • An advanced degree in directly applicable area of study may substitute for up to two (2) years of experience. • Preferred - PMP Certification Knowledge, Skills, and Abilities: • Strong written and verbal communication skills • Strong reading comprehension skills • Ability to understand business objectives • Excellent time management skills • Ability to lead and run stakeholder meetings • Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency • Excellent knowledge of Microsoft Project and schedule techniques and best practices • Familiarity with general MS Office applications such as Word, Excel, PowerPoint, and Project; familiarity with Agile tools such as Jira, or equivalent • Ability to efficiently communicate to all levels of organization or outside partners; excellent presentation skills; ability to lead a team of engineers in a matrix environment; strong analytical skills; ability to multitask in a fast-paced environment • Ability to analyze team progress, provide executive level presentations on that analysis with business impacts, and develop and present proposed mitigation plans • Excellent listening skills • Desire to seek out and complete trainings relevant to the position or projects assigned • Display high emotional Intelligence to connect meaningfully with team members • Ability to make decisions rapidly • Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies. #LI-LB1 #LI-hybrid 
The pay range for this position is $102,600.00 - $193,425.00; base pay offered may vary depending on a number of factors including, but not limited to, the position offered, location, education, training, and/or experience. In addition to base pay, also offered is a comprehensive benefits package and 401k contribution (all benefits are subject to eligibility requirements). This position is eligible for participation in a short-term incentive plan subject to the terms of the applicable plans and policies.

 Chamberlain Group wants all of its employees to succeed and encourages people of all backgrounds to apply. We’re proud to be an Equal Opportunity Employer, and you’ll be considered for this role regardless of race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We’re committed to fostering an environment where people of all lived experiences feel welcome. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence Recruiting@Chamberlain.com . NOTE: Staffing agencies, headhunters, recruiters, and/or placement agencies, please do not contact our hiring managers directly.

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