JobsAssociated Bank

Shipping and Receiving Associate - Technology Hardware

Associated Bank · Green Bay, WI

Posted Aug 19, 2026 · We last checked this listing on Sep 20, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

Behavioral

Tell me about a time you caught an error in a shipment or inventory record before it became a bigger problem.

attention to detail and proactive habits versus waiting to be told something is wrong

Tell me about a time you had to coordinate with a vendor to fix a shipping or delivery problem.

vendor communication skills and ownership when things go wrong outside their direct control

Describe a situation where you had more work than time in a day. How did you decide what to do first?

prioritization skills in a role juggling deployments, refreshes, and audits at once

Tell me about a time you noticed a process was inefficient or error-prone and you suggested or made a change.

the initiative and process-improvement mindset the posting explicitly calls out

Technical

Walk me through how you've tracked equipment like laptops or monitors in a previous job. What system did you use and how did you keep records accurate?

whether the candidate has real hands-on experience with asset tracking, not just physical shipping

Have you used ServiceNow or a similar ticketing or asset management system before? Tell me what you did in it day to day.

actual familiarity with the named tool versus a general logistics background

How would you handle securely wiping and disposing of a laptop that's being retired, especially one that might still have bank data on it?

understanding of data security basics and whether they'd take shortcuts on sensitive equipment

This role sits inside a regulated financial company. What does chain-of-custody mean to you, and why would it matter for shipping equipment here?

whether they grasp compliance implications, not just the mechanics of shipping

What's your experience with physically packing and shipping fragile or valuable equipment, and what precautions do you normally take?

practical logistics competence with items that need careful handling

Situational

Say you're doing a physical inventory count and find ten laptops on the shelf that aren't in the system, and three in the system that you can't find. What do you do first?

how methodical they are about reconciling discrepancies and whether they escalate or just guess

If a technology team asks you to rush a laptop replacement to someone at another branch, but you're also in the middle of an audit that's due, how do you juggle that?

ability to balance competing demands from internal stakeholders without dropping either

If you received a shipment of new equipment and the packing slip didn't match what was actually in the box, what would you do before entering anything into inventory?

discipline around verification versus rushing to close out a task

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The full job description

As published by Associated Bank.

At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your growth and development are encouraged and supported, then Associated Bank may be the right place for you. Associated Bank requires you to directly represent yourself and your own experiences during the recruiting and hiring process. Associated Bank conducts a thorough background check on all new hires. Role Summary As a Shipping and Receiving Associate – Technology Hardware, you’ll help ensure technology equipment is securely received, tracked, shipped, and retired across Associated Bank. You’ll partner with technology teams to maintain accurate inventory and support equipment deployments, refreshes, and returns. This role offers an opportunity to build experience in IT asset management and technology operations within a regulated financial environment. Key Accountabilities • Manage the secure shipping and receiving of laptops, monitors, peripherals, and other technology equipment. • Track technology assets in ServiceNow, maintaining accurate inventory and chain-of-custody records. • Support technology deployments, equipment refreshes, returns, and retirement activities across multiple locations. • Coordinate secure hardware disposal and ensure equipment follows established data security standards. • Audit inventory and resolve discrepancies to maintain accurate asset records and controls. • Maintain shipping supplies and partner with vendors to ensure reliable and cost-effective transportation. • Identify process improvements that strengthen efficiency, asset tracking, and compliance. Education & Experience Required • Associate Degree or equivalent combination of education and experience. • 2+ years of experience in shipping, receiving, logistics, or IT operations involving technology hardware. Preferred • 2+ years of experience using asset management or IT ticketing systems. • Experience with ServiceNow or similar technology platforms. • Experience supporting technology hardware in a corporate or regulated environment. Why You’ll Love Working Here At Associated Bank, you’ll work with technology teams that support the tools and systems our colleagues rely on every day. You’ll have opportunities to expand your skills in IT asset management, technology operations, and process improvement while making a meaningful impact on how technology is managed across the organization. Apply today to make an impact. We welcome and encourage applications from all qualified parties, including but not limited to people returning to the workforce, people with disabilities, those without a college degree, and veterans or those with military experience. In addition to core traditional benefits, we take pride in offering benefits for every stage of life.  • Retirement savings including both 401(k) and Pension plans.  • Paid time off to volunteer in your community.  • Opportunities to connect with others through our diversity-focused Colleague Resource Groups.  • Competitive salaries with professional development and advancement opportunities.  • Bonus benefits including well-being programs and incentives, parental leave, an employee stock purchase plan, military benefits and much more.   • Personal banking, loan, investment and insurance benefits.  Associated Bank serves more than 120 communities throughout Wisconsin, Illinois, Minnesota, and Missouri and we consider our colleagues critical to our continued success. See why our colleagues continually vote us a best place to work in the Midwest. Join our community on  Facebook ,  LinkedIn  and  X .   Compliance Statement Associated Bank is an equal opportunity employer committed to creating a diverse workforce. We support a work environment where colleagues are respected and given the opportunity to perform to their fullest potential. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Fully complies with all applicable enterprise policies and procedures. Acts in compliance with all applicable laws and regulations as outlined in training materials, including but not limited to Bank Secrecy Act. Responsible for reporting suspicious activity to Financial Intelligence. Responsible to report all customer complaints as prescribed and procedure violations to management or HR. Responsible to report ethical concerns as needed to Associated Bank’s anonymous Ethics Hotline. Associated Bank provides additional assistance throughout the application, interview and hiring process. Please contact  leavesandaccommodations@associatedbank.com  if you need an accommodation at any time during the process. Associated Banc-Corp participates in the E-Verify Program. E-Verify Notice  English or Spanish . Know Your Right to Work  English  or  Spanish . Associated Bank is Pay Transparency  compliant. The pay range represents anticipated base pay for this role. Actual pay may vary based on factors including, but not limited to, work location, skills, experience, education, and qualifications for the role. For certain positions, total compensation may also include incentive, commission, or bonus opportunities not reflected in the posted base pay range. $17.80 - $30.52 per hour

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