JobsSC Johnson

Senior Technical Specialist, Operation Lead, C team (T25)

SC Johnson · WI

Posted Sep 14, 2026 · We last checked this listing on Sep 20, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

Behavioral

Tell me about a time you found a gap between what the preventive maintenance plan said and what the equipment actually needed. What did you do about it.

whether they proactively catch and close PM plan gaps rather than just executing tickets

Describe a safety issue you caught before it became an incident, maybe through a toolbox talk, a step card, or a work permit review.

real safety leadership versus lip service to BBS and permitting language

Tell me about a time you had to build trust with a production or operations team that didn't see maintenance as a partner.

ability to build the internal customer relationship the job description emphasizes

Describe a time you trained or developed a technician who had a real skill gap. How did you identify it and what did you do.

coaching capability and whether they build workforce competency deliberately

What does effective meeting facilitation look like to you, especially when you're trying to get a maintenance and operations crew to actually take ownership of a process?

communication skill and ability to drive buy-in, not just run through an agenda

Technical

Walk me through how you'd plan and execute a scheduled maintenance activity in SAP, from identifying the safety requirements through validating that materials and manpower are ready.

whether they actually know the SAP maintenance workflow end to end, not just that they've heard of it

How would you use a Management of Change process on a task that seems minor but actually changes how a piece of equipment runs?

whether they understand MOC as a control, not paperwork to skip under time pressure

Tell me about a breakdown you had to root-cause. How far did you take the analysis, and did it turn into a DMAIC project or stay a quick fix?

depth of problem-solving skill and judgment on when a fix needs to go further

What KPIs would you actually watch to know if your unit's maintenance program is healthy, and what would make you act instead of just report the number?

whether their use of metrics is decision-driven or just dashboard reporting

Walk me through how you'd plan a shutdown, including how you'd build the schedule and where MS Project or similar tools come in.

real shutdown planning experience versus general maintenance background

Situational

Say you're in the weekly planning and scheduling meeting and it becomes clear the crew doesn't have the hands to cover next week's work. What do you do in that meeting and after it.

how they handle resource shortfalls without just letting the schedule slip quietly

A technician on your crew keeps cutting corners on standard work even though they get the job done fast. How do you handle that person?

coaching approach and whether they'll enforce standards even when it's inconvenient

You're working a 12-hour day shift and a capital project team wants your input on a change that will affect your unit's routine maintenance. How do you make time for that without dropping your daily responsibilities.

prioritization and ability to support projects without neglecting core operations

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The full job description

As published by SC Johnson.

SC Johnson has been leading with purpose for 140 years, building high-quality products and iconic brands found in homes, schools and businesses in virtually every country worldwide – including OFF!®, Raid®, Glade®, Windex®, Scrubbing Bubbles®, Ziploc®, Mrs. Meyer’s Clean Day®, method®, Autan®, Baygon®, Mr Muscle®, Duck®, Lysoform® and more. The 13,000 people of our global, fifth-generation family company are committed to making the world a better place today and for future generations. Essential Duties and Responsibilities: • Ensure safety processes are followed during daily work, to include toolbox talks, step cards, and employee BBS monthly targets. Work permitting is a responsibility of all members within WCS, knowledge and application of these specific tools is pertinent to job success. • Execution of all scheduled maintenance activities in the assigned unit, including: identified safety requirements, validation of estimated time/manpower requirements, auditing task completion, validating materials and tools, supporting technical information requirements such as Management of Change (MOC), and Preventative Maintenance plan review. • Working with plant engineers, supporting base business and capital improvement and expansion projects. • Strong knowledge of SAP and Microsoft applications such as Excel and Project Manager, these items are routinely utilized to support the evaluation and execution of the overall maintenance process. • Maintain a strong working relationship with our internal customers, ensure that required corrective and preventive maintenance activities are properly documented and prioritized within SAP. This process includes identification of potential line support competency gaps, developing collaborative plans to close any gaps, and validation of standard daily work execution expectations. • Participate in weekly Waxdale Central Service’s (WCS) planning and scheduling meetings, identifying potential gaps in resources for upcoming weeks, along with providing feedback from the previous week’s plan, helping to drive a continual improvement mindset in the planning and scheduling routine.   • Participate in problem solving activities for the WCS and production teams. Project complexity will vary from basic process failures and breakdown analysis, through more complex DMAIC activities. • Coach, train, and access assigned technical workforce, ensuring the application of WCS’ assigned standards is adhered to with the expected rigor. Required Skills / Experience / Competencies: • Minimum of 7-10 years in industrial maintenance preferably in a chemical plant environment. • Computer skills (MS Office, SAP, Redzone) Preferred Skills / Experience / Competencies: • Associate degree in technical field • Journeyman (HVAC, Electrician, etc.) • Demonstrated high degree of organization, prioritizing, and motivational skills. • Ability to motivate and work well with maintenance and operations crews to solicit input and develop ownership of key processes. • High level of computer skills (MS Office), previous CMMS experience and capable of learning new applications. • Proven track record of safe work with demonstrated safety leadership examples • Demonstrated experience in maintenance planning and scheduling including shutdowns and the creation of standard procedures for preventative maintenance work. • Knowledge of SAP systems as it pertains to maintenance and operations a plus. • Knowledge of Microsoft software including MS Project, preferred. • Use of KPIs for decision making and corrective action. • Strong written and verbal communication skills. • Ability to conduct effective meetings. • TPM/Lean knowledge and application, including continual improvement process application. Job Requirements • Full-time • 12-hour day shift Team C • Ability to complete the essential functions of the job and tolerate the ergonomic stressors of the job.  This includes lifting, up to fifty (50) pounds on a regular basis and up to seventy-five (75) pounds occasionally, standing, sitting, walking, bending, climbing stairs and ladders, kneeling, reaching overhead, pushing, and pulling for up to (12) hours daily. • This position is not eligible for remote work. • All of ones’ time is spent in manufacturing working environment Other duties, responsibilities and activities may change or be assigned at any time with or without notice as assigned by the Manager. The job description does not constitute a contract of employment and the position remains at-will.   Inclusion & Diversity We’re a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age and ability. We recognize the breadth of human experience, and we work to celebrate it. It is our goal to build a diverse, inclusive and supportive work environment where all people can thrive. We’re committed to ongoing efforts that help us attract, hire, and retain diverse talent who want to build a positive, inclusive environment. Read more about our ongoing initiatives at https://jobs.scjohnson.com/inclusion . Better Together At SC Johnson, we believe people achieve their best when they collaborate and work together in person. We value connection to strengthen teamwork, accelerate problem solving, and drive innovation. Equal Opportunity Employer The policy of the Company is to ensure equal opportunity for all qualified applicants and employees without regard to race, color, religion, gender, marital status, sexual orientation, national origin, ancestry, age, gender identity, gender expression, disability, citizenship, pregnancy, veteran status, membership in any active or reserve component of the U.S. or state military forces, genetic history or information or any other category protected by law. Accommodation Requests If you are an individual with a disability and you need an accommodation or other assistance during the application process, please call our Human Resources department at 262-260-3343 or email your request to SCJHR@scj.com . All qualified applicants are encouraged to apply. Download the EEO Know Your Rights poster  for more information.

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