JobsAssociated Bank

Regional Director of Trust and Advisory Services

Associated Bank · Green Bay, WI

Posted Aug 6, 2026 · We last checked this listing on Sep 20, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

Behavioral

Tell me about a time you personally carried a book of client relationships while also managing a team's performance. How did you decide where your time went on a hard week?

evidence of actually doing player-coach work, not just describing it as a concept

Describe a regional or market-level growth strategy you executed that came from senior leadership. How did you translate it into something your frontline managers could actually run with?

ability to convert top-down strategy into team-level execution, a core part of this role

Tell me about a center of influence relationship you built from nothing into a real referral source. How long did it take and what made it work?

real business development capability with referral partners, not just internal account management

Tell me about a time you had to manage through frontline managers rather than directly, on something that mattered. What did you delegate and what did you insist on doing yourself?

experience leading a multi-layer team structure versus only ever managing individual contributors directly

Tell me about the toughest talent decision you made as a leader, someone you either had to move out or fight to keep.

judgment and courage in people decisions versus avoidance

Technical

What KPIs did you track most closely in your last role to judge regional health, and can you give me an example of a metric that flagged a problem before it became obvious?

fluency with performance metrics like revenue, pipeline, retention, and whether they use data proactively or reactively

How do you approach fiduciary and regulatory risk when you're also under pressure to hit growth numbers? Give me a specific example where those two things pulled against each other.

whether they treat fiduciary responsibility as a real constraint or just a compliance checkbox under revenue pressure

What does succession planning look like in a book of business this size, and have you ever had to actually execute a transition when a senior trust officer left or retired?

talent planning experience specific to trust and advisory teams where client relationships are personal and portable

Situational

Walk me through how you'd structure your first ninety days as Regional Director here, balancing your own client portfolio with getting to know the trust relationship managers and wealth advisors you'd be leading.

whether the candidate has a realistic plan for the player-coach split rather than defaulting to one side

One of your trust officers has a strong client retention record but is consistently missing pipeline and prospecting activity targets. How do you handle that conversation and what do you do next?

coaching approach and whether they'll enforce sales discipline with a technically strong performer

A key client relationship in your portfolio is at risk of leaving for a competitor's private bank. Walk me through how you'd handle the save, and who else you'd bring in.

client retention instincts and whether they know when to loop in private banking, investment management, or wealth planning partners

You're partnering with private banking and investment management teams who have their own priorities and incentives. Describe a time that cross-functional coordination broke down, and how you fixed it.

cross-functional influence skills without formal authority over those partner teams

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The full job description

As published by Associated Bank.

At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your growth and development are encouraged and supported, then Associated Bank may be the right place for you. Associated Bank requires you to directly represent yourself and your own experiences during the recruiting and hiring process. Associated Bank conducts a thorough background check on all new hires. The Regional Director of Trust and Advisory Services is a senior leader responsible for executing the growth, performance, and client engagement strategy for the Personal Trust advisory business within an assigned region. This role leads teams of Trust Relationship Managers, Trust Officers, and Wealth Advisors, with accountability for revenue growth, client retention, and relationship expansion across local markets. In addition to leading the regional team, the Regional Director maintains and actively manages a portfolio of client relationships, serving as a senior advisor and contributor to business development outcomes. This player-coach role balances personal production with team leadership to drive overall regional performance. Working in partnership with the Senior Director, the Regional Director translates business strategy into disciplined execution, reinforces sales and relationship management practices, and drives consistent performance across teams. This role actively engages in the market to strengthen client and referral partner relationships, while developing talent and ensuring alignment with enterprise standards and risk expectations. What you'll do: Regional Business Performance • Own regional performance with accountability for revenue growth, client retention, and relationship expansion within assigned markets • Execute business strategies, sales management routines, and performance expectations established by senior leadership • Monitor key performance indicators (e.g., revenue, pipeline, client retention, productivity) and drive actions to improve results Sales Execution & Business Development • Drive disciplined execution of business development strategies, including client acquisition, relationship deepening, and referral generation • Reinforce expectations for pipeline management, prospecting activity, and conversion effectiveness across teams • Personally contribute to regional growth through active participation in key client and prospect opportunities Client Portfolio Management (Player-Coach) • Maintain and actively manage a portfolio of client relationships, delivering trust, advisory, and financial planning solutions • Serve as a senior advisor to clients and centers of influence, contributing directly to revenue generation and relationship growth • Balance personal production responsibilities with team leadership to drive overall regional performance People Leadership & Team Effectiveness • Lead and develop teams of trust and advisory professionals, providing coaching, direction, and performance management • Build a high-performing culture focused on accountability, client experience, and growth outcomes • Support talent planning, succession development, and onboarding aligned to business needs Market Presence & Client Engagement • Maintain an active presence in the market, building relationships with key clients, centers of influence, and referral partners • Strengthen local market positioning by identifying growth opportunities and supporting go-to-market execution • Model effective relationship management and client engagement behaviors Cross-Functional Partnership • Partner with private banking, investment management, wealth planning, and fiduciary teams to deliver coordinated client solutions • Ensure alignment between advisory, sales, and support teams to enhance client experience and drive growth Risk & Compliance Leadership • Ensure adherence to fiduciary responsibilities, regulatory requirements, and enterprise risk standards in all client and business activities • Reinforce compliant behaviors and sound risk management practices across teams What you'll bring: Required: • Bachelor's Degree or equivalent combination of education and experience Business, Finance, Accounting or related field • 12+ years progressive experience in trust, wealth management, private banking, fiduciary services, or related advisory businesses, including experience in business development and client relationship management • 10+ years demonstrated success leading teams and driving performance across defined markets or client segments. Experience leading through frontline managers or senior individual contributors within a regional or multi-market structure. • 10+ years proven ability to execute business strategies, manage sales pipelines, and deliver measurable growth outcomes. • 10+ years strong client relationship and business development skills, with ability to engage centers of influence and referral partners. Licenses and certifications-Preferred. • CTFA-Certified Trust and Financial Advisor • CFP-Certified Financial Planner We welcome and encourage applications from all qualified parties, including but not limited to people returning to the workforce, people with disabilities, those without a college degree, and veterans or those with military experience. In addition to core traditional benefits, we take pride in offering benefits for every stage of life.  • Retirement savings including both 401(k) and Pension plans.  • Paid time off to volunteer in your community.  • Opportunities to connect with others through our diversity-focused Colleague Resource Groups.  • Competitive salaries with professional development and advancement opportunities.  • Bonus benefits including well-being programs and incentives, parental leave, an employee stock purchase plan, military benefits and much more.   • Personal banking, loan, investment and insurance benefits.  Associated Bank serves more than 120 communities throughout Wisconsin, Illinois, Minnesota, and Missouri and we consider our colleagues critical to our continued success. See why our colleagues continually vote us a best place to work in the Midwest. Join our community on  Facebook ,  LinkedIn  and  X .   Compliance Statement Associated Bank is an equal opportunity employer committed to creating a diverse workforce. We support a work environment where colleagues are respected and given the opportunity to perform to their fullest potential. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Fully complies with all applicable enterprise policies and procedures. Acts in compliance with all applicable laws and regulations as outlined in training materials, including but not limited to Bank Secrecy Act. Responsible for reporting suspicious activity to Financial Intelligence. Responsible to report all customer complaints as prescribed and procedure violations to management or HR. Responsible to report ethical concerns as needed to Associated Bank’s anonymous Ethics Hotline. Associated Bank provides additional assistance throughout the application, interview and hiring process. Please contact  leavesandaccommodations@associatedbank.com  if you need an accommodation at any time during the process. Associated Banc-Corp participates in the E-Verify Program. E-Verify Notice  English or Spanish . Know Your Right to Work  English  or  Spanish . Associated Bank is Pay Transparency  compliant. The pay range represents anticipated base pay for this role. Actual pay may vary based on factors including, but not limited to, work location, skills, experience, education, and qualifications for the role. For certain positions, total compensation may also include incentive, commission, or bonus opportunities not reflected in the posted base pay range. $164,290.00 - $281,640.00 per year

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