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This position has closed. HD Supply removed this listing from their careers page on Oct 6, 2026. The interview prep below is still useful, and there are similar open roles at the bottom of this page.

Field Account Manager Redi Carpet

HD Supply · IL · $78,000–$96,000 a year · Full time

Posted Sep 10, 2026 · We last checked this listing on Oct 5, 2026

Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about your experience selling flooring or selling to multifamily properties.

What they are checking: Whether they understand the multifamily buyer, like property managers who need fast, reliable unit turns.

Walk me through a consultative sale you made. What did you learn about the customer before you pitched?

What they are checking: Whether they use consultative or solution-based selling, which the posting names directly.

The pay is a base salary plus uncapped commission. What motivates you in a role like that?

What they are checking: Whether they are driven by results and comfortable with pay tied to performance.

You'll drive more than half your week and need an acceptable driving record. How do you manage time and safety on the road?

What they are checking: Whether they handle heavy driving responsibly, since the role requires a clean motor vehicle record.

What would you do

This territory covers the western suburbs and the South Side and Northwest Indiana. How would you plan your week across that area?

What they are checking: Whether they can organize routes and priorities across a large territory with heavy driving.

A property manager is happy with their current flooring supplier. How do you get your foot in the door?

What they are checking: Whether they find a real pain point, like turn speed or service, rather than only offering a lower price.

An install goes wrong and a property manager is angry. How do you handle it?

What they are checking: Whether they take ownership, coordinate a fix, and protect the account relationship.

About the work

How do you find and win new accounts in a territory?

What they are checking: Whether they have a real prospecting method, like research, networking, and walk-ins, as the posting expects.

How do you use Salesforce to manage your pipeline?

What they are checking: Whether they keep their pipeline current and use it to plan, since the role prefers Salesforce skill.

How do you keep existing customers from leaving for a competitor?

What they are checking: Whether they invest in retention through regular visits and solving problems quickly.

Practice this interview out loud.

Offer builds a real interview for this exact role at HD Supply from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

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The full job description

As published by HD Supply.

Preferred Qualifications • Flooring/Multifamily experience preferred but not required • Bachelor’s degree in business administration or a related field. • Business-to-Business sales experience including experience using various sales techniques such as Consultative or Solution Based Selling. • Proficiency with Salesforce. • Looking for someone in the Western suburbs and Southside/NWI area • Starting compensation includes a $78,000 base salary plus commission , with on-target earnings of $78,000 to $96,000 . Successful top performers enjoy strong uncapped income potential beyond OTE . Job Summary Exceeds sales and profit targets in a designated territory by implementing sales and marketing programs and establishing both short and long-term sales strategies. Drives growth by securing profitable new accounts through industry research, networking, and proactive prospecting. This position requires operation of a company vehicle, or a personal vehicle and such operation is done consistently more than 50% of the average work week. If selected for this position, the company will run a Motor Vehicle Record (MVR) report. A requirement of this position is an acceptable MVR report. Major Tasks, Responsibilities, and Key Accountabilities • Manages sales and customer retention initiatives efficiently to enhance overall sales performance, profitability, and customer satisfaction, while also overseeing the planning, forecasting, and reporting of sales activities and competitive pricing tactics. • Generates a strategic sales call schedule and engages in face-to-face customer visits to identify vital opportunities and enhance sales revenue through the promotion of value-added solutions, skillfully navigating objections, and adversities. • Identifies, develops, and maintains a pipeline of qualified, managed accounts to meet or exceed total sales and margin plan using a company designated customer relationship manager tool. • Focuses on new account opportunities by utilizing effective cold call strategies to facilitate territory account growth opportunities. • Implements approved sales strategies to achieve targeted sales outcomes and foster valuable customer relationships, all while maintaining industry-specific product knowledge and a deep understanding of specialized services to effectively cater to client accounts. • Utilizes Salesforce reporting and data analysis to identify opportunities within territory for sales and revenue growth objectives. • Reviews customer portfolio to identify and drive action with underperforming accounts. • Collaborates with inside sales to support business growth and development. Nature and Scope • Identifies key barriers/core problems and applies problem solving skills in order to deal creatively with complex situations. Troubleshoots and resolves complex problems. Makes decisions under conditions of uncertainty, sometimes with incomplete information, that produce effective end results. • Independently performs assignments with instruction limited to the expected results. Determines and develops an approach to solutions. Receives technical guidance only on unusual or complex problems or issues. • May oversee the completion of projects and assignments, including planning, assigning, monitoring and reviewing progress and accuracy of work, evaluating results, etc. Contributes to employees' professional development but does not have hiring or firing authority. Work Environment • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. • Typically requires overnight travel less than 10% of the time. Education and Experience • Typically requires BS/BA in a related discipline. Generally 5-8 years of experience in a related field OR MS/MA and generally 3-5 years of experience in a related field. Certification is required in some areas. For CA, CO, CT, D.C., DE, HI, IL, MA, MD, ME, MN, NJ, NV, NY, OH, RI, VA, VT, WA Job Seekers: Pay Range $0.00-$0.00 Annual HDS provides the following benefits to all permanent full-time associates: • Medical (with Prescription drug coverage), dental, and vision plans • Health care and Dependent Care FSA (as applicable) • 401(K) with company match • Paid Holiday, Vacation, Personal Time, and Wellness Day • Paid Sick Time • Life and Accidental Death & Dismemberment Insurance • Short and Long-term Disability Insurance • Critical Illness Insurance • Accident Insurance • Whole Life insurance • Commuter Benefits • Tuition Reimbursement • Employee Assistance Program • Adoption and Surrogacy Assistance CA, CO, CT, D.C., DE, HI, IL, MA, MD, ME, MN, NJ, NV, NY, OH, RI, VA, VT, and WA law requires the posting of the potential salary range for advertised jobs. Individual base pay is determined based on a variety of elements including market data, experience, skills, internal equity and other factors. Our Goals for Diversity, Equity, and Inclusion We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people. Equal Employment Opportunity HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.