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Class C Delivery Driver (non CDL)

HD Supply · Northlake, IL · Full time

Posted Sep 28, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about your experience driving a box truck for deliveries. What kind of routes and stops did you handle?

What they are checking: Whether they have real box truck delivery experience and can handle a full day of stops.

Your MVR will be checked on an ongoing basis. Tell me about your driving record over the last three years.

What they are checking: Whether they are honest about their record and understand it affects their ability to keep the job.

Tell me about a time you went out of your way to help a customer on a delivery.

What they are checking: Whether customer service is a real part of how they work and not just something they say.

What would you do

You get to a customer site and there is nowhere safe to park or unload. What do you do?

What they are checking: Whether they find a safe solution and communicate instead of taking risks to save a few minutes.

A customer says the order is wrong and they are upset. How do you handle that at their door?

What they are checking: Whether they stay calm and polite and solve the problem, since they are the face of the company.

You are behind on your route because of traffic. How do you decide what to do?

What they are checking: Whether they stay legal and safe and let dispatch and customers know instead of rushing.

About the work

What do you check on the truck before you head out in the morning?

What they are checking: Whether they inspect the vehicle every time, since the company holds drivers responsible for vehicle condition.

How do you use a pallet jack or forklift to unload at a customer site without damaging product or property?

What they are checking: Whether they can safely run material handling equipment in tight, unfamiliar spaces.

How do you check that what you load matches the orders before you leave the branch?

What they are checking: Whether they catch mistakes at loading, which is far cheaper than a second trip.

How do you keep your delivery paperwork accurate, like signatures and notes on shortages or damage?

What they are checking: Whether they document properly, since missing signatures and notes lead to billing disputes later.

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The full job description

As published by HD Supply.

Preferred Qualifications • Prior experience delivering merchandise to customers using a box truck or similar vehicle. • 1+ years of experience operating material handling equipment. • No more than 2 minor accidents in the past rolling 3 years. • No more than 2 moving violations in the past rolling 3 years. • Wholesale distribution experience. Job Summary Makes deliveries to customers using a company-provided or rental vehicle. Maintains records of deliveries, inspects and maintains delivery vehicles, and provides customer service on order and delivery issues. This position requires operation of a company or rental vehicle, and this operation may be done during the average work week. If selected for this position, the company will continuously monitor Motor Vehicle Records (MVRs). A requirement of this position is an acceptable MVR status and a valid driver’s license. Major Tasks, Responsibilities, and Key Accountabilities • Delivers customer orders safely within a service area, including interfacing with customers on order issues. Follows the planned route for timely deliveries while adhering to traffic laws and safety regulations. • Loads inventory into trucks and unloads orders at customer sites using powered and non-powered material handling equipment. Provides exceptional customer service by being professional and polite during deliveries. • Reviews order manifests to ensure customer orders and daily routes are complete and accurate. • Performs pre- and post-trip inspections in accordance with Department of Transportation regulations and internal policies and procedures. • Maintains routine contact with the distribution center to receive instructions on delivery interruptions, such as traffic congestion or missing orders. • Prepares and maintains vehicle and customer order records in accordance with company policies and procedures. • Contacts customers to provide updates on delivery statuses. • Provides feedback to management on escalated customer service and sales-related issues. Nature and Scope • Refers complex, unusual problems to supervisor. • Under general supervision, exercises some judgment in accordance with well-defined policies, procedures, and techniques. Work typically involves regular review of output by a senior coworker or supervisor. Work Environment • Typically located in a comfortable environment but with regular exposure to factors that may cause noticeable discomfort or a moderate risk of accident or illness, such as temperature extremes, moving machinery, loud noises, and fumes. • Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting, and maneuvering material or equipment that may be heavy (50+ pounds) or awkward. • Typically requires overnight travel less than 10% of the time. Education and Experience • HS Diploma or GED strongly preferred. Specialized skills training/certification may be required. Generally 2-5 years of experience in area of responsibility. For CA, CO, CT, D.C., DE, HI, IL, MA, MD, ME, MN, NJ, NV, NY, OH, RI, VA, VT, WA Job Seekers: Pay Range HDS provides the following benefits to all permanent full-time associates: • Medical (with Prescription drug coverage), dental, and vision plans • Health care and Dependent Care FSA (as applicable) • 401(K) with company match • Paid Holiday, Vacation, Personal Time, and Wellness Day • Paid Sick Time • Life and Accidental Death & Dismemberment Insurance • Short and Long-term Disability Insurance • Critical Illness Insurance • Accident Insurance • Whole Life insurance • Commuter Benefits • Tuition Reimbursement • Employee Assistance Program • Adoption and Surrogacy Assistance CA, CO, CT, D.C., DE, HI, IL, MA, MD, ME, MN, NJ, NV, NY, OH, RI, VA, VT, and WA law requires the posting of the potential salary range for advertised jobs. Individual base pay is determined based on a variety of elements including market data, experience, skills, internal equity and other factors. Our Goals for Diversity, Equity, and Inclusion We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people. Equal Employment Opportunity HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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