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Assistant General Manager - 2nd shift

HD Supply · Northlake, IL · $134,000–$207,200 a year · Full time

Posted Sep 4, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

You will be running second shift at Northlake. How do you hold a team accountable through metrics without making people feel watched?

What they are checking: Whether they can use numbers to drive performance while keeping the trust of the floor.

Tell me about a time you led a process change to cut cost or improve performance. How did you measure whether it worked?

What they are checking: Whether they can show real results from an improvement, not just describe an idea they had.

Tell me about a time an initiative you owned failed. What did you do?

What they are checking: Whether they take ownership of failure as the posting asks, rather than pointing at others.

How have you handled hiring and training for supervisors who will manage associates you do not directly oversee?

What they are checking: Whether they can build leaders below them, since second shift depends on managers acting without them present.

How do you keep up with what competitors and the wider economy are doing, and has that ever changed a decision you made?

What they are checking: Whether they think beyond their own building and connect market trends to daily operations.

What would you do

One of your managers keeps missing targets. How do you approach that conversation and what happens next?

What they are checking: Whether they coach managers with specifics and follow through, rather than avoiding the issue or jumping to discipline.

Halfway through the shift you learn a cycle count is badly off for a high-value item. What do you do?

What they are checking: Whether they react to inventory variance with investigation and controls, which ties directly to SOX duties.

Two managers bring you opposite stories about the same incident. How do you decide what really happened?

What they are checking: Whether they gather facts and represent issues fairly before deciding, which the posting calls out.

About the work

Which metrics would you look at first to judge how a distribution center shift is performing, and why those?

What they are checking: Whether they know which numbers actually reflect throughput, accuracy and safety in a warehouse.

The posting puts SOX compliance next to safety. What does SOX mean on a warehouse floor, and how would you enforce it?

What they are checking: Whether they understand inventory controls and audit trails as real duties, not just a finance department concern.

How do you coordinate fleet and operations so trucks leave on time and full?

What they are checking: Whether they see how warehouse timing and fleet planning depend on each other for on-time delivery.

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The full job description

As published by HD Supply.

Preferred Qualifications • Management experience in relative business line Job Summary Responsible for ensuring operations processes and policies are communicated and adhered to. Hold self and team accountable for performance and drive accountability through metrics. Take ownership of success/failure of initiatives and processes. Major Tasks, Responsibilities, and Key Accountabilities • Tracks trends in industry, with key competitors, noting high performing companies and the worldwide economy, understanding their impact on, and relevance to, the business. Defines and implements programs as they relate to business need. • Manages Human Resources functions including hiring, training of managers and indirect supervision of associates of varying positions. • Ensures associates have the tools and training necessary to do the job. Trains and assists manager in daily operations. Coordinates and monitors inventories. Facilitates moves. • Manages logistical planning in regards to Fleet and Operations. • Implements and enforces procedures for SOX compliance; emphasize SOX, Safety, and General Operations. • Focuses on process and operations consistency to reduce cost and improve performance. • Makes decisions based on accurate information. Accurately and fairly represents issues to ensure resolution. Nature and Scope • Solutions require analysis and investigation. • Achieves planned results by decisions and actions based on professional methods, business principles, and practical experience. May recommend/make decisions regarding new programs/initiatives that have significant impact to the business and carry consequences in unsuccessful endeavors. • Manages a larger team or multiple small teams through direction of subordinate management and/or supervisory staff. Work Environment • Usually located in a comfortable environment but with regular exposure to factors causing moderate physical discomfort, such as dust, fumes or odors. • Frequent periods are spent standing or sitting in the same location with some opportunity to move about. Occasionally there may be a requirement to stoop or lift light material or equipment (typically less than 8 pounds). • Typically requires overnight more than 50% of the time. Education and Experience • Typically requires BS/BA in a related discipline. Generally 7+ years of experience in a related field. May require certification. Advanced degree may offset less experience in some disciplines. For CA, CO, CT, D.C., DE, HI, IL, MA, MD, ME, MN, NJ, NV, NY, OH, RI, VA, VT, WA Job Seekers: Pay Range $134,000.00-$207,200.00 Annual HDS provides the following benefits to all permanent full-time associates: • Medical (with Prescription drug coverage), dental, and vision plans • Health care and Dependent Care FSA (as applicable) • 401(K) with company match • Paid Holiday, Vacation, Personal Time, and Wellness Day • Paid Sick Time • Life and Accidental Death & Dismemberment Insurance • Short and Long-term Disability Insurance • Critical Illness Insurance • Accident Insurance • Whole Life insurance • Commuter Benefits • Tuition Reimbursement • Employee Assistance Program • Adoption and Surrogacy Assistance CA, CO, CT, D.C., DE, HI, IL, MA, MD, ME, MN, NJ, NV, NY, OH, RI, VA, VT, and WA law requires the posting of the potential salary range for advertised jobs. Individual base pay is determined based on a variety of elements including market data, experience, skills, internal equity and other factors. Our Goals for Diversity, Equity, and Inclusion We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people. Equal Employment Opportunity HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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