Assistant General Manager
Posted Oct 1, 2026 · We last checked this listing on Oct 6, 2026
Likely interview questions for this role
Written from this job description, not a generic list. Each one notes what the interviewer is really checking.
About your past
Tell me about someone you developed who was later promoted.
What they are checking: Whether they grow future leaders, which matters at a fast-growing brand.
Tell me about a time you had to give tough feedback to a shift leader.
What they are checking: Whether they can be direct and caring at the same time with other leaders.
How do you keep hospitality high when your team is stretched thin?
What they are checking: Whether they protect culture and morale under pressure instead of just pushing harder.
What would you do
Your inventory count shows a lot of waste on one item. How do you figure out why?
What they are checking: Whether they investigate prep, portioning and ordering to find the cause instead of guessing.
The general manager is away and a key manager calls out sick before a big night. What do you do?
What they are checking: Whether they can step up, reorganize the team and still deliver a good shift.
Sales are down compared to last year. What would you look at first, and what would you try?
What they are checking: Whether they think through traffic, speed, guest experience and local marketing in an organized way.
How do you handle payroll errors that affect a team member's paycheck?
What they are checking: Whether they fix pay problems quickly and seriously, since it affects trust.
About the work
Tell me about a restaurant budget you managed. What did you do when food or labor costs started running high?
What they are checking: Whether they read a P&L and take specific actions to protect profit without hurting the guest experience.
How do you build a weekly schedule that covers peak times and stays within labor targets?
What they are checking: Whether they use sales forecasts to staff smartly instead of copying last week's schedule.
How do you make sure your restaurant stays compliant with local and state health and safety codes?
What they are checking: Whether they have routines like temperature logs and self-inspections that keep standards steady.
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Practice this out loudThe full job description
As published by Shake Shack.