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Barista - Starbucks Pleasant Prairie

Simon Property Group · Pleasant Prairie, WI · Part time

Posted Aug 25, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you gave a customer great service. What did you do?

What they are checking: Whether they put the customer first and make real connections, which the posting calls legendary service.

How do you keep your workstation clean and organized during a busy shift?

What they are checking: Whether they clean as they go so teammates can find what they need and food stays safe.

Tell me about a time you worked with a team to get through a tough day.

What they are checking: Whether they support teammates and contribute to a positive team environment.

What does making a place feel welcoming mean to you?

What they are checking: Whether they understand the Third Place idea and how small actions create it.

What would you do

The outlet mall is packed and the line keeps growing. How do you stay calm and keep up?

What they are checking: Whether they keep their cool and stay accurate during heavy rushes.

A customer says their drink tastes wrong. What do you do?

What they are checking: Whether they remake it cheerfully and make the customer feel cared for without arguing.

How would you help a new partner who's struggling to learn the drinks?

What they are checking: Whether they encourage and help others, since baristas assist with training.

What's your availability, and how do you handle weekend and holiday shifts?

What they are checking: Whether they can work the busy times an outlet mall store depends on.

About the work

Why is following cash handling procedures exactly important?

What they are checking: Whether they understand that cash rules protect them and the store, and take them seriously.

How do you remember drink recipes and standards when there are so many?

What they are checking: Whether they have a plan to learn quickly and keep drink quality consistent.

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The full job description

As published by Simon Property Group.

Job Location: Starbucks Pleasant Prairie Premium Outlets The successful candidate’s responsibilities will include, but not be limited to: • Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks. • Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team. • Anticipates customer and store needs by constantly evaluating environment and customers for cues. Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift. • Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. • Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager. • Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs. • Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift. • Maintains a clean and organized workspace so that partners can locate resources and product as needed. • Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products. • Recognizes and reinforces individual and team accomplishments by using existing organizational methods. • Maintains regular and punctual attendance ​ MINIMUM QUALIFICATIONS: • Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation • Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays • Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodation • Engage with and understand our customers, including discovering and responding to customer needs through clear and pleasant communication • Comply with a dress code that prohibits displaying tattoos, piercings in excess of two per ear, and unnatural hair colors, such as blue or pink • Prepare food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients • Available to perform many different tasks within the store during each shift ​ REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: • Ability to learn quickly • Ability to understand and carry out oral and written instructions and request clarification when needed • Strong interpersonal skills • Ability to work as part of a team • Ability to build relationships • Strong interpersonal skills • Ability to work as part of a team • Ability to build relationships

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