Barista - Starbucks Gurnee Mills
Posted Aug 25, 2026 · We last checked this listing on Oct 6, 2026
Likely interview questions for this role
Written from this job description, not a generic list. Each one notes what the interviewer is really checking.
About your past
Tell me about a time you noticed what a customer needed before they asked.
What they are checking: Whether they pay attention to cues and anticipate needs, which the posting calls out.
What do you do to keep the bar and lobby clean while making drinks?
What they are checking: Whether they clean as they go so the store stays organized and inviting.
Tell me about a time you helped a teammate who was falling behind.
What they are checking: Whether they step in to support the team instead of only focusing on their own station.
Why do you want to work at Starbucks?
What they are checking: Whether they connect with serving customers and working on a team rather than just needing any job.
What would you do
Gurnee Mills gets big shopping crowds. How do you keep up and stay friendly when it's busy?
What they are checking: Whether they can stay calm and warm with customers during high volume.
A customer is rude to you at the register. How do you respond?
What they are checking: Whether they stay professional and kind, and get a supervisor involved if needed.
How would you handle it if your cash drawer came up short at the end of your shift?
What they are checking: Whether they would report it honestly and follow procedure rather than hiding it.
You notice a teammate seems stressed and is snapping at others. What do you do?
What they are checking: Whether they handle it kindly and let a shift lead know so team morale doesn't suffer.
About the work
What makes a drink high quality, in your opinion?
What they are checking: Whether they care about following recipes and standards so every drink is consistent.
How do you follow safety and security rules when opening or closing the store?
What they are checking: Whether they take safety procedures seriously for themselves and their partners.
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Practice this out loudThe full job description
As published by Simon Property Group.