Jobs › Simon Property Group

General Manager | Retail Property Management (General Manager-II)

Simon Property Group · Springfield, IL · $90,000–$141,115 a year · Full time

Posted Sep 23, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you grew revenue at a property beyond base rent.

What they are checking: Whether they find income from sources like specialty leasing, sponsorships and parking.

Tell me about a time you built a strong relationship with community leaders or local groups.

What they are checking: Whether they can represent the property in the community, which supports traffic and reputation.

How do you lead a team that includes operations, marketing and administrative staff?

What they are checking: Whether they can set direction and hold different functions accountable to shared goals.

Tell me about a time you turned around an underperforming property or team.

What they are checking: Whether they have led real change and can show results.

What would you do

A key anchor tenant is considering leaving. What would you do?

What they are checking: Whether they work with leasing, understand the tenant's business and plan for the impact on the center.

How do you support retailers so their sales grow?

What they are checking: Whether they see tenant success as part of their job and work with marketing to drive traffic.

How do you handle a tenant who is behind on rent?

What they are checking: Whether they balance firmness with understanding to protect revenue and tenant relationships.

Malls face real competition from online shopping. How would you keep this center relevant?

What they are checking: Whether they think realistically about tenant mix, events and experiences that bring people in.

About the work

How would you build a strategic business plan to grow EBITDA at a regional mall like White Oaks?

What they are checking: Whether they can connect revenue, expense and asset decisions into a realistic plan.

Walk me through how you'd find expense savings without hurting the shopper experience.

What they are checking: Whether they can cut costs with judgment, protecting the things that keep people coming back.

What numbers would you look at every month to judge how the property is performing?

What they are checking: Whether they track occupancy, tenant sales, NOI and traffic, and know what each tells them.

Practice this interview out loud.

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The full job description

As published by Simon Property Group.

Job Location: White Oaks Mall Job Location: White Oaks Mall Position Overview Simon is seeking an experienced General Manager to lead the overall performance of one of our premier retail destinations. This role is responsible for driving financial results, enhancing the customer experience, supporting leasing and marketing initiatives, and ensuring operational excellence across the property. The General Manager leads the strategy, operations, and overall performance of the center, partnering with tenants, shoppers, community stakeholders, and Simon teams to maximize asset value, deliver exceptional experiences, and drive sustainable growth. What You'll Do • Lead the overall business performance of the shopping center, including revenue growth, profitability, and asset enhancement. • Develop and execute the property's strategic business plan to achieve financial and operational objectives. • Drive EBITDA growth through revenue generation, expense management, and operational efficiencies. • Partner with leasing teams to support occupancy goals, tenant retention, and local leasing initiatives. • Build and maintain strong relationships with tenants, proactively addressing concerns and supporting their business success. • Collaborate with marketing teams to drive traffic, increase retailer sales, and deliver engaging customer experiences. • Oversee property operations, maintenance, safety, security, and emergency preparedness programs. • Ensure exceptional property presentation, operating standards, and customer experience throughout the center. • Support tenant openings, construction projects, and redevelopment initiatives through collaboration with internal teams and local agencies. • Develop, coach, and retain a high-performing team while fostering a culture of accountability and excellence. • Represent the property within the community and cultivate partnerships that strengthen the center's market presence. What We're Looking For • Bachelor's degree in Business, Real Estate, Hospitality, or a related field preferred. • 3-5+ years of leadership experience within shopping centers, retail, hospitality, commercial real estate, or a related customer-focused environment. • Strong business acumen with experience managing budgets, financial performance, and operational results. • Proven ability to drive revenue growth and enhance profitability. • Excellent communication, relationship-building, and stakeholder management skills. • Strong analytical, problem-solving, and decision-making capabilities. • Ability to lead teams, manage multiple priorities, and thrive in a dynamic environment. Why Join Simon As the largest owner, developer, and manager of premier shopping, dining, entertainment, and mixed-use destinations, Simon offers the opportunity to lead high-profile properties while working alongside industry-leading professionals. You'll play a critical role in driving business performance and creating world-class experiences for millions of visitors each year. The salary range for this position is $90,000 - $141,115. Actual compensation within that range will be dependent upon various factors, including an individual’s skills, experience and qualifications and the geographic location of the job. It is uncommon for an individual to be hired at the top end of the pay range. Simon offers a comprehensive benefits package, including, but not limited to, medical, dental, and vision coverage, 401(k), life and AD&D insurance, disability insurance, flexible spending accounts, and paid time off. This is a bonus-eligible position. Bonus award amounts are determined annually based on factors such as your position, achievement of individual performance goals, company's overall performance, as well as management's assessment of your individual performance. This position may be eligible for a discretionary bonus, which may be awarded at the sole discretion of management based on management's assessment of your individual performance.

Apply at Simon Property Group