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VP, Analytic Services & Operations

Vizient · Chicago, IL · $187,800–$348,300 a year · Full time

Posted Sep 15, 2026 · We last checked this listing on Oct 5, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you spotted a capacity constraint before it hit clients. What did you do?

What they are checking: Whether they forecast demand and act early, which is the difference between a mitigation plan and a crisis.

Tell me about a time you had to redeploy analysts across teams. How did you handle the people side?

What they are checking: Whether they move resources with clear reasons and care, keeping trust while meeting business needs.

What would you do

Margins on fee-for-service work are slipping. Walk me through how you'd find out why.

What they are checking: Whether they can break margin down into pricing, scope, staffing mix and rework to find the actual cause.

How would you connect day-to-day delivery work with the Integrated Insights team's proactive insight development?

What they are checking: Whether they can make delivery teams feed patterns upward so proactive insights come from real client work.

A dedicated analyst client wants more hours than their contract covers. How do you respond?

What they are checking: Whether they protect the contract terms and margin while finding a path to grow the client fairly.

What would your first 90 days look like leading this organization?

What they are checking: Whether they listen and diagnose before changing things, and still deliver some early, visible improvements.

About the work

You'd own standard support, dedicated analyst services and FFS analytics. How would you set different operating models for each without fragmenting the organization?

What they are checking: Whether they see that each service has distinct economics and expectations while still sharing talent and standards.

How do you manage utilization in an analytics organization without burning people out?

What they are checking: Whether they treat utilization as a planning tool with healthy targets, not a number to push as high as possible.

What performance measures would you put in place for service quality across Clinical, Operational and Strategy Intelligence?

What they are checking: Whether they define measures that clients would recognize, like accuracy and timeliness, and not just internal throughput.

How do you build governance and prioritization for standard analytics requests so the loudest client doesn't always win?

What they are checking: Whether they create transparent intake and priority rules that are fair across the client base.

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The full job description

As published by Vizient.

When you’re the best, we’re the best. We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talents while living and working as their authentic selves . We provide extensive opportunities for personal and professional development, building both employee competence and organizational capability to fuel exceptional performance through an inclusive environment both now and in the future. Lead Analytic Services & Operations across Clinical, Operational, and Strategy Intelligence, ensuring reliable, scalable delivery of standard, dedicated analyst, and fee-for-service analytics. Own operating performance, utilization, service quality, and financial outcomes while partnering with Integrated Insights & Client Impact to connect delivery execution to proactive, cross-domain insight development. Analytic Operations Strategy & Leadership • Set the operating strategy, governance, prioritization, and performance measures for standard analytics support, dedicated analyst services, and FFS analytics engagements. • Own resource deployment, capability development, utilization, service quality, revenue, margin, and financial health of analytics delivery. • Identify operational risks, capacity constraints, and delivery dependencies; develop mitigation plans that support sustainable growth. Analytics Delivery Excellence • Oversee standard product deliverables, templates, routine requests, dedicated analyst services, and fee-for-service engagements. • Ensure clear scope, pricing, staffing, delivery quality, and financial performance for client statements of work and commercial analytics engagements in collaboration with Sales. • Evolve dedicated analysts into product-agnostic, portfolio-oriented advisors who connect data, opportunity, and value across the member relationship. • Advance automation, reusable content, standardized methods, and feedback loops to improve delivery efficiency and consistency. Member & Cross-Functional Partnership • Partner with member resources, product specialists, services, Product Management, Operations, Finance, Sales, Account Management, and analytics teams to align delivery with client needs and enterprise priorities. • Support member offerings, implementations, retention, performance improvement, and proactive opportunity identification. • Represent Analytic Services & Operations in client-facing, internal, and cross-functional forums. Team Development & Continuous Improvement • Build, lead, and develop a high-performing analytics delivery organization with clear career paths, succession plans, and leadership capability. • Manage teams responsible for data reporting, BI systems, and analytic delivery; partner with development teams to ensure needed capabilities are available. Estimated Hiring Range: At Vizient, we consider skills, experience, and organizational needs in our compensation approach. Geographic factors may adjust the range estimate and hires typically fall below the top range. Compensation decisions are tailored to individual circumstances. The current salary range for this role is $187,800.00 to $348,300.00. This position is also incentive eligible. Vizient has a comprehensive benefits plan! Please view our benefits here: http://www.vizientinc.com/about-us/careers Equal Opportunity Employer: Females/Minorities/Veterans/Individuals with Disabilities The Company is committed to equal employment opportunity to all employees and applicants without regard to race, religion, color, gender identity, ethnicity, age, national origin, sexual orientation, disability status, veteran status or any other category protected by applicable law.

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