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Store Manager

NAPA Genuine Parts Company · Des Plaines, IL · Full time

Posted Jun 4, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a team you built. How did you hire and develop people?

What they are checking: Building and developing an engaged team, which the posting stresses heavily.

Tell me about a process improvement you made in a retail setting.

What they are checking: A continuous improvement mindset, which the posting asks for directly.

What do you know about the automotive, fleet or heavy equipment parts business?

What they are checking: Industry background that helps them lead a parts store and talk with commercial customers.

What would you do

How would you find new wholesale customers for the Des Plaines store?

What they are checking: Identifying revenue opportunities with shops and fleets rather than waiting for walk-ins.

How would you work with an outside Sales Pro to grow wholesale accounts?

What they are checking: Partnering with outside sales so the store can deliver on what the seller promises.

Your delivery times are slipping and shops are complaining. What do you change?

What they are checking: Problem solving on store processes that directly affect commercial customers.

An employee is great with customers but often late. How do you handle it?

What they are checking: Holding standards consistently even with strong performers, since the rest of the crew notices any double standard.

How do you keep a store safe and looking good during busy days?

What they are checking: Keeping safety and appearance standards when the store is under pressure.

About the work

Walk me through how you'd read a store P&L and decide what to work on first.

What they are checking: Whether they truly understand P&L responsibility, including margin, payroll and inventory cost.

How do you protect store assets, like inventory and cash?

What they are checking: Security and loss prevention habits that protect the store's results.

Practice this interview out loud.

Offer builds a real interview for this exact role at NAPA Genuine Parts Company from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

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The full job description

As published by NAPA Genuine Parts Company.

Job Description Do you have a passion for leading others, driving growth and profits Perhaps you have a background in automotive, fleet, heavy equipment, dealership or retail industry If the answer is yes, we have the perfect opportunity for you. We are seeking an experienced, energetic and driven Store Manager to join our growing auto parts team. This is the right opportunity for you if you: • Love Retail • Can consistently demonstrate true leadership with vision, collaboration, trust, respect and effectiveness while operating a market leading NAPA store. • Know how to take full responsibility for P&L while mapping out initiatives and business plans for the store and solving roadblock issues. Responsibilities • Identify new customers and revenue opportunities for the store • Shift into high gear in a fast-paced retail store environment • Help outside sales in identifying, developing and maintaining wholesale accounts • Build, guiding and developing an engaged crew team to deliver checkered flag levels of customer care and business results • Steer towards continuous improvement in processes and procedures • Protect and maintaining the security of store assets • Display pride in navigating a store recognized for safety and appearance Qualifications • High School Diploma or equivalent • Passion for delivering customer care and building long term relationships • Knowledge of inventory controls, stocking levels and seasonal shifts is a plus • Personal drive, self-motivation and initiative to accomplish business goals • Customer focus and high energy in our fast-paced stores • Ability to operate a cash register and navigating computer and paper catalog systems • Passion for delivering customer care in a strong team environment • And if you have this, even better: • Technical or Trade school courses or degree • Background and/or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership. • Experience in a parts store, auction, retail store, auto body/collision, or fast food/restaurant/convenience store management experience • Entirely customer-centric (external/internal) • ASE Certifications Why NAPA may just be the right place for you: • Outstanding health benefits and 401K • Bonus opportunity • Stable company. Fortune 200 with a family feel • Company Culture that works hard, yet takes care of employees • Opportunity for accessing multiple career paths, ongoing development, with support from leaders and your team We offer a competitive starting salary of $70,000 for this position. Please note that total compensation may vary based on individual skills, experience, and qualifications. We believe in rewarding our employees fairly and encourage candidates to discuss their unique backgrounds during the interview process. Benefits: Health Insurance: Comprehensive medical, dental, and vision plans. Retirement Plan: 401(k) with company match. Paid Time Off: Vacation, personal days, holidays, sick days, and paternal leave Additional Perks: Employee stock purchase plan, tuition reimbursement, professional development opportunities, and wellness programs. Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest! GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

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