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Sr. Software Product Manager (Hybrid - Oak Brook, IL)

Chamberlain Group · Oak Brook, IL · $129,700–$226,900 a year · Full time

Posted Jul 31, 2026 · We last checked this listing on Oct 5, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a product you took from concept through commercialization. What did voice of customer research change?

What they are checking: Whether they have led the full development process and let customer input shape the product.

Tell me about a time you had to deliver a cross-functional launch where hardware, software and marketing all had to land together.

What they are checking: Whether they can coordinate many teams toward one launch, which connected products require.

How do you share a product vision so engineers, sales and executives all understand it?

What they are checking: Whether they can tell a clear, consistent story that aligns people with very different concerns.

What would you do

How would you decide whether a connected service should be free with the device or a paid subscription?

What they are checking: Whether they can reason about pricing, customer value and long-term revenue with care for customer trust.

Your user acquisition is strong but retention is falling. What do you look at?

What they are checking: Whether they dig into the customer journey and data to find why people stop using the product.

A senior leader wants a feature you think is low value. How do you handle it?

What they are checking: Whether they can push back with data and alternatives while keeping a good working relationship.

About the work

How would you build a roadmap for connected services that serves customers, partners and dealers?

What they are checking: Whether they can balance three audiences with different needs instead of building only for end users.

This role supports P&L goals. How have you tracked the financial performance of a software product?

What they are checking: Whether they think in revenue, margin and retention terms, not only features and engagement.

How do you write a value proposition for a dealer-facing product versus a consumer-facing one?

What they are checking: Whether they understand that dealers care about margin, installs and support, while consumers care about convenience.

What does a best-in-class user experience mean to you for a connected home product?

What they are checking: Whether they focus on reliability, setup and trust, which matter most when software controls physical access.

Practice this interview out loud.

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The full job description

As published by Chamberlain Group.

Chamberlain Group (CG) is a global leader in intelligent access and Blackstone portfolio company. Powered by our myQ technology, we make access simple and secure for millions of homeowners, businesses, and communities worldwide. Our flagship brands, LiftMaster® and Chamberlain® , are found in 51+ million homes, and 14 million+ people rely on the myQ® app daily. 
 • Develop, communicate and implement a vision and roadmap for one or more product portfolios to deliver a best-in-class software experience and achieve and surpass goals and business objectives, including user acquisition, engagement, retention, market share, sales and profitability • Lead the new product development process within our Connected Services team from concept through commercialization, including voice of customer research, definition of customer and product requirements, marketing planning and value proposition, and track financial performance • Deliver flawless user experiences across all customer, partner, and dealer facing products • Support achievement of full P&L objectives for the business unit, driving profitability, volume growth and market share, as well as execution of product and services • Lead cross-functional collaboration to develop and deliver connected services required for product portfolio; drive the implementation and sustaining of the end user connected experience, including uncovering real-time consumer insights, driving user experience requirements, creating business cases or anticipated reach and impact and winning value propositions • Ensure product portfolio visions and roadmaps support and align with the business unit strategy, including maintaining a clear product roadmap aligned to business goals in the short- and long-term; emphasis should be on fast-paced new product development, sustaining product support and insight Required Experience • Bachelor's degree in business , Marketing, Computer Science, Engineering, or related field • 5+ years in Product Management, Engineering, or in a Product Owner role. This job supervises Software Product Managers • Strong IoT experience related to hardware/software experience #LI-LB1 #LI-hybrid 
The pay range for this position is $129,700.00 - $226,900.00; base pay offered may vary depending on a number of factors including, but not limited to, the position offered, location, education, training, and/or experience. In addition to base pay, also offered is a comprehensive benefits package and 401k contribution (all benefits are subject to eligibility requirements). This position is eligible for participation in a short-term incentive plan subject to the terms of the applicable plans and policies.

 Chamberlain Group wants all of its employees to succeed and encourages people of all backgrounds to apply. We’re proud to be an Equal Opportunity Employer, and you’ll be considered for this role regardless of race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We’re committed to fostering an environment where people of all lived experiences feel welcome. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence Recruiting@Chamberlain.com . NOTE: Staffing agencies, headhunters, recruiters, and/or placement agencies, please do not contact our hiring managers directly.

Apply at Chamberlain Group