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Software Product Manager, myQ App (Hybrid - Oak Brook, IL)

Chamberlain Group · Oak Brook, IL · $102,600–$193,425 a year · Full time

Posted Aug 7, 2026 · We last checked this listing on Oct 5, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a feature you shipped across native iOS and Android. How did you work with engineering and design to get it out?

What they are checking: Whether they have hands-on mobile product experience and work as a true partner with engineering and design.

Walk me through a multi-quarter roadmap you owned. How did you show measurable business impact?

What they are checking: Whether they plan beyond the next sprint and can point to outcomes, not just features shipped.

Tell me about a time you used customer research to change your mind about a product decision.

What they are checking: Whether they truly listen to research, and will change direction when the evidence says so.

What would you do

An experiment shows a small lift in engagement but a drop in a secondary metric. What do you do?

What they are checking: Whether they look past a single winning number and make sound calls when results are mixed.

Fourteen million people use the app daily. How do you decide which customer complaints to act on?

What they are checking: Whether they weigh feedback by scale and impact using data, not by who complains the loudest.

Several teams own parts of the customer journey, from setup to daily use. How do you keep the experience cohesive?

What they are checking: Whether they can align multiple stakeholders around one customer journey instead of optimizing just their piece.

Engineering says a feature you want will take twice as long as planned. How do you respond?

What they are checking: Whether they negotiate scope and find a smaller version that still delivers value, instead of just pushing harder.

About the work

How would you design an A/B test in Optimizely for a change to the myQ app's home screen?

What they are checking: Whether they can set a clear hypothesis, a primary metric and guardrails, and size a test properly.

How do you translate a customer need into requirements that cover both the app front end and the backend?

What they are checking: Whether they understand enough of the system to write requirements that do not miss backend work.

What metrics would you watch to judge the health of the myQ app?

What they are checking: Whether they pick metrics tied to real customer value, like reliable door control, rather than vanity numbers.

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The full job description

As published by Chamberlain Group.

Chamberlain Group (CG) is a global leader in intelligent access and Blackstone portfolio company. Powered by our myQ technology, we make access simple and secure for millions of homeowners, businesses, and communities worldwide. Our flagship brands, LiftMaster® and Chamberlain® , are found in 51+ million homes, and 14 million+ people rely on the myQ® app daily. 
 Required Qualifications: • 3+ years in Product Management • Deep, hands-on prior experience as a Product Manager working collaboratively across engineering and design to deliver outcomes across native iOS and Android app experiences. • Skilled at partnering with engineering to translate customer and business needs into technical requirements spanning both frontend and backend. • History of partnering closely with multiple cross-functional stakeholders to deliver cohesive customer journey experiences. • Excellent at planning, organizing, and executing experiments at scale with Optimizely (or equivalent A/B testing platform) to make high-velocity product decisions. • Track record of strategic thinking and execution — develops and delivers against a multiquarter roadmap with measurable business impact. Education Requirements: Bachelor's degree in business, Marketing, Computer Science, Engineering Preferred Qualifications • Dives deep with data and customer research to identify trends, spot issues, determine gaps, and escalates appropriately to leadership. • Excellent written communicator — comfortable driving alignment across senior stakeholders through structured narrative docs rather than slides. • Experience with connected consumer smart home devices. • Experience using AI to conduct discovery, develop requirements, build mock prototypes to test ideas, streamline internal processes, and/or deliver scalable internal tools. • Experience at a subscription-first DTC company. #LI-hybrid #LI-LB1 
The pay range for this position is $102,600.00 - $193,425.00; base pay offered may vary depending on a number of factors including, but not limited to, the position offered, location, education, training, and/or experience. In addition to base pay, also offered is a comprehensive benefits package and 401k contribution (all benefits are subject to eligibility requirements). This position is eligible for participation in a short-term incentive plan subject to the terms of the applicable plans and policies.

 Chamberlain Group wants all of its employees to succeed and encourages people of all backgrounds to apply. We’re proud to be an Equal Opportunity Employer, and you’ll be considered for this role regardless of race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We’re committed to fostering an environment where people of all lived experiences feel welcome. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence Recruiting@Chamberlain.com . NOTE: Staffing agencies, headhunters, recruiters, and/or placement agencies, please do not contact our hiring managers directly.

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