JobsMondelez International

Shift Leader

Mondelez International · Chicago, IL

Posted Sep 14, 2026 · We last checked this listing on Sep 20, 2026

Apply at Mondelez International

Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

Behavioral

Walk me through a time you caught a safety hazard on the line before it caused an incident. What did you do in the moment and what did you change afterward?

whether the candidate proactively drives a zero-incident culture rather than just reacting to problems

Tell me about a time you had to enforce a standard with a union employee who pushed back hard. How did you handle it and what was the outcome?

skill at influencing and holding the line within a union environment without escalating conflict

Tell me about someone you coached who wasn't performing. What did you do differently for them, and did it work?

real coaching capability and follow-through, not just a claim of being a good leader

Tell me about a time two of your direct reports were in conflict and it was affecting the line. How did you step in?

ability to handle interpersonal friction tactfully while keeping production on track

Tell me about a decision you made under real pressure that you'd stand behind again, even though it wasn't popular with the team.

leadership presence and willingness to make and own tough calls in the moment

Technical

Tell me about a root-cause analysis you led on a recurring breakdown. What was the actual root cause, and how did you know you'd found it rather than just a symptom?

real hands-on RCA capability versus surface-level troubleshooting

How do you think about autonomous maintenance step 4 or progressive maintenance step 3 in practice? What does 'basic conditions' actually look like on your equipment?

depth of TPM knowledge versus buzzword familiarity

How do you use a daily management system to set priorities across a shift, and how do you decide what gets escalated versus handled on the floor?

understanding of structured priority setting and escalation discipline, not just firefighting

Describe a loss you identified on your line and how you went about eliminating it, not just managing around it.

genuine loss-elimination mindset and follow-through versus temporary fixes

What's your experience entering and validating shift data in ERP or MES systems, and how do you make sure what you enter is accurate under time pressure?

comfort with the actual data systems used to track SQDCM performance

Situational

Say it's the middle of your shift and a line stops unexpectedly with volume already behind plan. What's the first thing you do, and who do you pull in?

ability to triage under pressure and coordinate across production, maintenance, and quality quickly

A quality non-conformance shows up mid-run and stopping the line means missing your SQDCM target for the day. What do you do?

whether quality integrity wins over short-term output pressure

How would you handle a shift handoff where the outgoing leader left you a mess of half-finished work and no notes?

discipline around standard work and shift transitions

If you had to build succession for your own role over the next year, who would you develop and how would you go about it?

commitment to building team capability and succession planning rather than hoarding knowledge

Practice this interview out loud.

Offer builds a real interview for this exact role at Mondelez International from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

Practice this out loud

The full job description

As published by Mondelez International.

Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It With Pride. In this leadership role, you are an internal technical master at the line level who ensures the line team is performing at a level that sustains and improves business results on one or more of 6 stars model. You model priority setting, manage the plan-do-check- adjust cycle and provide coaching and training for your team. How you will contribute You are a key ingredient in helping us change how the world snacks. You will operate and maintain equipment to build technical mastery and to deliver on safety, quality, cost, delivery, sustainability and morale targets, understanding losses in your area and taking the appropriate action to eliminate them. You will use autonomous and progressive maintenance standards to maintain equipment and support new product development. In this role, you will ensure that safety processes are observed [e.g. safety maps, lock out tag out (LOTO) , behavior observation system (BOS) and root-cause analysis (RCA)], that quality assurance activities are performed to ensure zero harm and 100 percent good-quality products, and that resources are properly allocated and available during the shift. You will take the lead for shutdown maintenance, root-cause analysis, stops reductions loss analysis and breakdown elimination. What you will bring A desire to drive your future and accelerate your career. You will bring experience and knowledge in: • Autonomous maintenance (AM) Step 4 systems and progressive maintenance (PM) Step 3 systems • Maintaining equipment at basic conditions independently, including the execution of AM & PM (break-down maintenance, planned maintenance) standards on dedicated equipment • Total productive maintenance and Six Sigma including qualification of AM steps 5-6, and PM step 3 • Leading line teams • Handling challenging interpersonal situations tactfully • Influencing people in a union environment • Communicating effectively verbally and in writing and good attention to detail Additional Job Description The Shift Leader is responsible for supervising all operational activities during a designated shift, ensuring that production lines meet their SQDCM targets. Acting as the on-shift point of control, the Shift Leader coordinates across teams—including production, maintenance, and quality—while ensuring that all line activities are executed to plan and according to standard work. This role ensures smooth transitions between shifts and provides immediate decision-making support in dynamic production conditions.  Key accountabilities /Responsibilities  • Prevent incidents by ensure 'zero safety incidents' mentality and culture in his line(s)/area • Enforce safety rules and ensure a clean, organized, and hazard-free work environment • Promote 5S practices and standard visual management on the line • Prevent incidents by ensure 'zero quality incidents' mentality and culture in his line(s)/area • Monitor adherence to quality standards and take immediate action on non-conformances • Ensure all quality checks, documentation, and traceability protocols are completed correctly • Ensure volumes are produced in time in full against production plan • Input and validate shift performance data in ERP, MES, or production dashboards • React promptly to line stoppages, quality issues, and equipment malfunctions. • Improve cost over time through systemic Loss Elimination, Identify and eliminate losses • Building and growing High Performing Teams in his line(s)/area • Coach and develop the Line teams • Team back up and succession planning • Own the execution of all SWP in the line at the designated shift • Priority Setting through Daily Management System and effective escalation of issues What extra ingredients you will bring: • Lead by Example • Role model standards and behavior • Leadership presence with the ability to make decisions under pressure • Cross-shift & cross-functional coordination with Excellent communication / interpersonal skills • Role model in problem solving and loss eradication • Build capability through Learn - Do - Teach • Growing team capability through effective coaching and feedback • Empower the team by growing team autonomy Education / Certifications: • High school diploma or technical qualification required; associate degree or vocational certification preferred. • 2-3 years in current role + ready to promote + proven people leadership skills & capability • 3+ years of production experience in a manufacturing environment, with at least 1 year in a team lead or supervisory role. • Strong understanding of production line operations, quality checks, and safety requirements Work schedule: • Mon - Fri 3rd shift • Flexibility required to work any shift. Salary and Benefits: The base salary range for this position is $77,600 to $106,700; the exact salary depends on several factors such as experience, skills, education and location. In addition to base salary, this position is eligible for participation in a highly competitive bonus program with possibility for overachievement based on performance and company results.

In addition, Mondelez International offers the following benefits: health insurance, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education related programs, paid holidays and vacation time. Some of these benefits have eligibility requirements. Many of these benefits are subsidized or fully paid for by the company. No Relocation support available Business Unit Summary The United States is the largest market in the Mondelēz International family with a significant employee and manufacturing footprint. Here, we produce our well-loved household favorites to provide our consumers with the right snack, at the right moment, made the right way. We have corporate offices, sales, manufacturing and distribution locations throughout the U.S. to ensure our iconic brands—including Oreo and  Chips Ahoy! cookies, Ritz, Wheat Thins and Triscuit crackers, and Swedish Fish and Sour Patch Kids confectionery products —are close at hand for our consumers across the country.   Mondelēz Global LLC is an Equal Opportunity Employer/Protected Veterans/Persons with Disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance. For more information about your Federal rights, please see  eeopost.pdf ; EEO is the Law Poster Supplement ; Pay Transparency Nondiscrimination Provision ; Know Your Rights: Workplace Discrimination is Illegal Job Type Regular Manufacturing core Manufacturing

Apply at Mondelez International

Related jobs

Maintenance Mechanic

Mondelez International · Chicago, IL

Posted Sep 18 · Verified Sep 20

Repack Associate

Mondelez International · Chicago, IL

Posted Sep 17 · Verified Sep 20

Full-time Nabisco Merchandiser/Order Writer

Mondelez International · Green Bay, WI

Posted Sep 16 · Verified Sep 20

Full-time Nabisco Merchandiser/Order Writer

Mondelez International · Marshfield, WI

Posted Sep 16 · Verified Sep 20

Retail Territory Manager

Mondelez International · Waukesha, WI

Posted Sep 15 · Verified Sep 20

Full-time Nabisco Merchandiser/Order Writer

Mondelez International · Paris, IL

Posted Sep 15 · Verified Sep 20