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Server

Dave & Buster's · Wauwatosa, WI · Part time

Posted Jul 1, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you turned around a guest who was unhappy with their meal.

What they are checking: Whether they take ownership with a positive attitude and fix things before the guest leaves upset.

Tell me about a time you helped a coworker who was in the weeds.

What they are checking: Whether they act like a team player who pitches in rather than only watching their own section.

Why do you want to work in a busy, loud entertainment restaurant rather than a quiet one?

What they are checking: Whether they will actually enjoy the pace and noise, which predicts whether they will stay.

What would you do

You have five tables, one is a large birthday party, and your kitchen is running slow. How do you keep everyone happy?

What they are checking: Whether they can manage a busy section, set expectations, and keep guests informed when things run late.

A guest at your table has had several drinks and is starting to get rude with other guests. What do you do?

What they are checking: Whether they follow alcohol awareness steps and bring in a manager rather than ignoring it or arguing.

Dave & Buster's is food, drinks and games together. How would you mention game deals or power cards while serving a table?

What they are checking: Whether they can suggest extras that make the visit more fun without sounding like a sales pitch.

A guest says a server before you promised them a free dessert, but you have no record of it. What do you do?

What they are checking: Whether they stay polite, avoid making promises on their own, and get a manager involved.

About the work

How do you make sure the payments you handle are accurate at the end of a shift?

What they are checking: Whether they are careful with cash, cards and change, since the posting makes servers responsible for their personal bank.

How do you keep track of orders so allergy requests and special changes are right every time?

What they are checking: Whether they have a reliable system for accuracy, which keeps guests safe and avoids remakes.

What sanitation habits do you follow as a server between tables and during side work?

What they are checking: Whether they follow cleaning procedures consistently, which protects guests and the store.

Practice this interview out loud.

Offer builds a real interview for this exact role at Dave & Buster's from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

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The full job description

As published by Dave & Buster's.

Job Description: Dave & Buster’s is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster’s offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Ensures Guests have an unparalleled experience by providing fast, friendly service and being attentive to Guests’ needs. NITTY GRITTY DETAILS: • Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. • Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance. Takes prompt corrective action where necessary or suggests alternative courses of action. • Creates a warm, fun atmosphere for Guests and Team Members. • Adheres to company’s sanitation procedures. • Maintains responsibility for personal bank and ensures all financial transactions are accurate by operating credit card machines correctly, calculating and returning appropriate change and maintaining adequate cash and coin for making change. • Follows alcohol awareness procedures for preventing intoxication and dealing with intoxicated Guests. • Assesses Guest demeanor and identifies when behavior should be called to the attention of a Manager. • Greets newly seated Guests’ in a friendly and timely manner. • Accurately takes Guests’ food and drink orders. • Maintains a thorough understanding of all menu items and is able to answer questions regarding food and drink items and their preparation. • Enters orders into Micros quickly and in proper sequence, using appropriate modifications and charges. • Ensures food is properly garnished and delivers trays to designated table server’s own section, as well as other sections in the restaurant, as needed. • Works quickly and efficiently adhering to “Full hands in, Full hands out” philosophy. • Assists in party set up and breakdown. Busses and resets tables as needed. • Assists other Team Members as needed or as business dictates. • Responsible for all sales on personal Micros keys and completing station side work at the beginning and end of their shift. • Participates in all incentives and contests, driving sales and promoting the brand. • Follows portion guidelines to ensure cost control, while maximizing the Guest • experience. • Ensures ongoing Guest satisfaction by checking back after delivery of food, maintaining drink levels, removing clutter, pre‐bussing as necessary, and responding to Guest needs in a timely manner. • Keeps station clean, sets up and takes down station tables appropriately. • Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate and help keep high morale, productivity and efficiency/effectiveness. • Must be skilled in effectively communicating with Guests in order to generate enthusiasm about the D&B experience. • Must demonstrate ability to operate Micros, make changes, accurately conduct credit card transactions, and account of all monies at the end of each shift. • Must be able to read and communicate in English. • Listen to hear Guests’ orders and needs, and then communicate with Guests verbally and with other Team Members verbally via Micros system. • Dressed in proper dress code requirements, looking neat, clean and professional at all times. • Must be at least 18 years of age. Requirements STUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: • Work days, nights and/or weekends as required. • Work in noisy, fast paced environment with distracting conditions. • Read and write handwritten notes. • Lift and carry up to 30 pounds. • Move about facility and stand for long periods of time. • Walk or stand 100% of shift. • Reach, bend and stoop frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster’s is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary • Compensation is from $2.33 - $2.33 per hour Salary Range: 2.33 - 2.33 We are an equal opportunity employer and participate in E-Verify in states where required.

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