Server
Posted Sep 30, 2026 · We last checked this listing on Oct 6, 2026
Likely interview questions for this role
Written from this job description, not a generic list. Each one notes what the interviewer is really checking.
About your past
Tell me about your serving experience. What kind of restaurant or bar did you work in?
What they are checking: Whether they have handled restaurant and lounge service, which this role covers.
Tell me about a time you made a mistake with an order. How did you handle it?
What they are checking: Whether they own errors quickly and fix them with the guest and kitchen.
What does 100 percent guest satisfaction mean to you as a server?
What they are checking: Whether they connect the hotel's service goal to specific actions at the table.
What would you do
A guest in the lounge says their drink is wrong and they are annoyed. What do you do?
What they are checking: Whether they apologize, fix it fast and keep the guest happy without arguing.
Hotel guests are often travelers who are tired or in a hurry. How do you adjust your service for them?
What they are checking: Whether they read guests and adjust pace, which improves the experience for hotel diners.
How would you suggest a drink or dessert without being pushy?
What they are checking: Whether they can grow the check naturally, which helps both the outlet and their tips.
About the work
How do you keep track of several tables at different stages of their meal?
What they are checking: Whether they can manage a section without forgetting orders or leaving guests waiting.
How do you check ID and serve alcohol responsibly?
What they are checking: Whether they know safe alcohol service rules, which protect guests and the hotel's license.
A guest asks you to charge the meal to their room. How do you handle that correctly?
What they are checking: Whether they verify the guest and room properly, which prevents billing mistakes and fraud.
How do you handle cash and card payments so everything balances at the end of the night?
What they are checking: Whether they are careful with money, which builds trust with managers.
Practice this interview out loud.
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Practice this out loudThe full job description
As published by Choice Hotels.