OfferDrill.

Jobs › Leidos

SATCOM IP Network Support Analyst

Leidos · Shiloh, IL · $48,100–$86,950 a year · Full time

Posted Sep 30, 2026 · We last checked this listing on Oct 6, 2026

Apply at Leidos

Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you had to learn a new technology quickly to support a customer.

What they are checking: Whether they can ramp up on SATCOM equipment and voice systems they may not have seen before.

Tell me about a time you made a configuration mistake. How did you catch it and what changed afterward?

What they are checking: Whether they own errors and build checks into their process to prevent repeats.

What would you do

A customer's access request arrives incomplete, but they say the mission needs it in an hour. What do you do?

What they are checking: Whether they follow access and de-access procedures under pressure rather than skipping required steps.

How do you work with DoD SATCOM operators who may be in another time zone and using different terms?

What they are checking: Whether they communicate clearly with military partners and confirm understanding before acting.

This is a 24x7x365 operation. How do you feel about shift work, including nights and holidays?

What they are checking: Whether they are realistic about the schedule a global operations center requires.

About the work

What is the difference between baseband, IF and RF in a satellite communications path?

What they are checking: Whether they understand the signal chain they will be troubleshooting across, not just the IP side.

Walk me through how you would troubleshoot a customer who has lost connectivity over a satellite link.

What they are checking: Whether they work through the layers methodically and know where satellite links commonly fail.

What are option, boot or RSP files on a satellite modem, and what goes wrong if the wrong one is issued?

What they are checking: Whether they understand modem configuration well enough to avoid knocking a terminal off the network.

How would you configure a router and firewall to let a new customer onto the IP/SATCOM network?

What they are checking: Whether they have hands-on router, switch and firewall skills and think about security while granting access.

How do you write a ticket in a DISA ticketing system so others can follow the problem from start to finish?

What they are checking: Whether they document clearly, which keeps problem tracking useful across a 24x7 team.

Practice this interview out loud.

Offer builds a real interview for this exact role at Leidos from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

Practice this out loud

The full job description

As published by Leidos.

Our customer is the Defense Information Systems Agency (DISA) and acts as the provider of GIG/Defense Information System Network (DISN) services to its customers, the Department of Defense (DoD) and national security organizations. This position directly supports the DISA-provided GIG capabilities and services in the 24x& DISA Global Operations Center (DGOC). The Leidos Digital Modernization Sector and Global Solutions Management-Operations II (GSMO-II) have an opening in our Enterprise SATCOM Gateway Services (ESGS) Operations Support Cell for a Network Support Analyst at Scott AFB, IL. This position requires U.S. citizenship and an active Secret clearance to start. Primary Responsibilities: Responsible for assisting with the following duties: • Create and update tickets utilizing DISA ticketing applications to aid in customer problem tracking and resolution in all aspects of the network integral to our clients Baseband, IF and RF communications. • Monitor network events and element management failures in real-time on a 24x7x365 basis. • Perform IP network support to include configuration of routers, switches, firewalls and voice equipment. • Perform IP satellite modem support to include configuration and issue of option/boot/RSP files. • Remotely access and de-access customers into the IP/SATCOM networks • Work with DoD SATCOM Gateway facilities and deployed operators to troubleshoot and resolve SATCOM and IP network issues. • Verify equipment is operating in the baseline configuration. • Remotely provide global equipment configurations at DoD SATCOM Gateways utilizing the Satellite Access Authorization (SAA) and Gateway Access Authorization (GAA). Basic Qualifications: • Must have DoD-8570 IAT Level 2 baseline certification (Security+ CE, or equivalent) at start date. • Ability to work in a 24/7 operations environment. • Moderate experience with one or more of the following: Utilization of SAA/GAAs as a source documentation for network configuration. • Moderate understanding and experience with the operation and configuration of MILSATCOM encryption devices. • Moderate understanding and experience with Satellite Communications (SATCOM) architecture and signal flow. • Currently possess an active Secret security clearance. • Ability to manage IP over SATCOM networks using iDirect/Linkway/EBEM or equivalent FM-TDMA hubs Required Education and Experience: • High school diploma and 2-4 years of experience. GSMO If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares. Original Posting: August 6, 2026 For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range: Pay Range $48,100.00 - $86,950.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Apply at Leidos