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Sales Associate, Mineral Point Road

Knitwell Group · Madison, WI · Part time

Posted Aug 27, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Talbots says relationships are the key to its business. Tell me about a customer relationship you built that lasted.

What they are checking: Whether they create repeat customers on purpose, which is how a Talbots store grows.

Tell me about a time you showed gracious service under pressure.

What they are checking: Whether they stay kind and polished on hard days, which Talbots names as part of its identity.

One of our values is acting with integrity and transparency. Tell me about a time you did the right thing when no one was watching.

What they are checking: Whether they act honestly on their own, which matters in a store full of cash and merchandise.

Tell me about a time you tried a new idea at work.

What they are checking: Whether they bring fresh ideas, which Talbots says it encourages through smart risk-taking.

How do you help your team reach store goals?

What they are checking: Whether they put the team first, which the posting lists as winning together.

What would you do

A customer needs an outfit for a family wedding next week. How do you help?

What they are checking: Whether they can style for a real event and guide her to a confident choice.

How do you help a customer who feels unsure about her size?

What they are checking: Whether they handle fit questions with tact, using the full range of sizes the brand offers.

A customer's size is out of stock. What do you do?

What they are checking: Whether they use omni-channel tools so the visit still ends in a sale.

About the work

How would you describe Talbots modern classic style to a customer at our Mineral Point Road store in Madison?

What they are checking: Whether they understand the brand's timeless and timely look and can explain it simply.

How would you suggest additional items that truly complete a look?

What they are checking: Whether they can add value with thoughtful suggestions instead of pushing extra sales.

Practice this interview out loud.

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The full job description

As published by Knitwell Group.

About us Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life. What We Offer: • Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next. • Incentive Opportunities • Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page. • Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within. • Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more. What we Value “WE CARE”: • We W in as a team and are dedicated to ensuring and applauding each other’s success. • We E ncourage creativity, innovation and smart risk-taking. • We are C ommitted to building relationships with our customers and associates by knowing, serving, and delighting them. • We A ct with integrity, transparency, candor, and respect. • We R espect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture. • We E mbrace community by bringing positive change to those we live and work in. Who You Are: • Demonstrate selling competence, styling expertise and possess a love of fashion. • Driven to create, build and cultivate relationships. • Possess a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives in a team environment. • Demonstrates excellent verbal communication skills and a high level of integrity. • Possess the technological competency to navigate a computer/iPad/handheld system. • Have strong organizational skills and the ability to multi-task in a fast paced, ever-changing environment. • Able to work cooperatively in a diverse work environment. • Comfortable climbing ladders, moving around regularly, and standing for extended periods of time. • Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs. • Have open availability of (15 to 20) hours per week. • Flexible availability based on the needs of the business including evenings, weekends, and holidays. What You'll Do: • Provide an exceptional and meaningful customer service experience that promotes the product and builds brand relationships. • Take an active role in assisting the management team to build store business. • Support all service enhancers to build strong relationships including active use of Concierge. • Service multiple customers at a time, multi-task and/or handle projects simultaneously. • Be aware of fashion trends and seek information about all new arrivals, including product knowledge about fit, color, fashion etc. • Use product knowledge and fashion expertise to create outfits for customers and suggest items to match their needs. • Maximize individual performance by participating in learning opportunities, accepting direction, coaching and feedback. • Achieve sales and service metrics in key measurable areas including: clientelling/outreach, appointment setting and Talbots Classic Awards. • Complete projects as assigned including operational assignments: filling orders, replenishment, recovery etc. Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change. Location: Store 00086 Madison WI-Madison,WI 53717 Position Type: Regular/Part time Equal Employment Opportunity The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact myHRSupport@knitwellgroup.com. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.

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