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Registered Nurse - Urgent Care

SSM Health · Madison, WI · Part time

Posted Sep 14, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

This role is part time on a rotating shift. How do you stay sharp and current with protocols?

What they are checking: Whether they take ownership of staying skilled when not working full time.

Tell me about a time you dealt with an upset patient who had been waiting a long time.

What they are checking: Whether they calm frustrated patients while keeping focus on care.

What would you do

A patient walks into urgent care with chest pain and sweating. Walk me through what you do.

What they are checking: Whether they recognize an emergency, start the right steps and arrange transfer without delay.

A parent brings in a toddler with a high fever who seems very sleepy. What are you worried about?

What they are checking: Whether they can spot serious illness in children and alert the provider right away.

A patient asks for a narcotic for back pain and gets angry when told no. How do you respond?

What they are checking: Whether they stay calm, respectful and firm while supporting the provider's decision.

About the work

How do you triage patients in urgent care when several walk in at once?

What they are checking: Whether they sort patients by how sick they are, not by arrival time.

What procedures have you assisted with, like wound repairs, splinting or incision and drainage?

What they are checking: Whether they can set up and assist with common urgent care procedures.

How do you give IV fluids or medications safely in an urgent care setting?

What they are checking: Whether they follow safe medication practices with fewer resources than a hospital.

How do you teach a patient about wound care before they leave?

What they are checking: Whether they explain signs of infection and when to return in clear terms.

How do you make sure test results that come back after the patient leaves get followed up?

What they are checking: Whether they close the loop on results so nothing important is missed.

Practice this interview out loud.

Offer builds a real interview for this exact role at SSM Health from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

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The full job description

As published by SSM Health.

It's more than a career, it's a calling WI-SSM Health Dean Medical Group Madison North High Point Worker Type: Regular Job Highlights: Join a team where your work matters—every moment, every patient, every community. At SSM Health, you’ll be empowered to grow, supported to thrive, and inspired to make a lasting impact. Registered Nurses provide hands-on patient care, assess acute illnesses and injuries, administer treatments, and help coordinate timely care in a fast-paced environment. Their expertise ensures patients receive quality care when they need it most, helping improve outcomes and enhance the overall patient experience. Department: Urgent Care Schedule: part time, 20 hours per week on a rotating shift Apply today. SSM Health – We bring out the incredible in you, everyday. Job Summary: Provides direct nursing care in accordance with established policies, procedures and protocols of the healthcare organization. Job Responsibilities and Requirements: PRIMARY RESPONSIBILITIES • Uses standards of medical-surgical nursing practice to increase the quality of care and quality of life for the patient, family, and significant other(s) by systematically evaluating the quality and effectiveness of nursing practice. • Establishes effective relationships and serves as an advocate with the patient, family, and significant other(s) to facilitate the development of the care plan unique to the patient’s care needs. • Uses the nursing process to develop and implement the plan of care, collect assessment data for each patient, determine appropriate nursing diagnoses, identify expected patient outcomes, determine the plan of care, implement interventions, and evaluate patient outcomes. • Develops assessment and management strategies based on a consideration of the physical, functional, cultural, social, economic, developmental, spiritual, vocational, and leisure dimensions of human responses to actual and potential health problems. • Demonstrates knowledge of the impact of actual or potential illness and each patient’s physical, functional, cultural, social, economic, developmental, spiritual, vocational, and leisure status. • Utilizes leadership skills by coordinating and collaborating with the patient, family, significant other(s), communities, and members of the inter-professional team in assessing needs, setting goals, planning interventions, providing care, and evaluating outcomes. • Utilizes effective communication to participate with the patient, family, significant other(s), and other health care providers in collaborative decision making that reflects the understanding that care should be culturally sensitive, ethical, legal, holistic, informed, compassionate, and humane, and within the boundaries of available economic resources. • Educates the patient, family, and significant other(s) about measures that promote, maintain, and restore health or promote comfort. • Fosters a healthy work environment within the practice setting and profession by serving as a mentor and role model for nursing colleagues, students, and others. • Applies the existing body of evidence-based practice and scientific knowledge in health care to medical-surgical nursing practice, ensuring that nursing care is delivered based on patient’s age-specific needs and clinical needs as described in the department's Scope of Service. • Works in a constant state of alertness and safe manner. • May perform point of care testing according to policies and procedures. • Performs other duties as assigned. EDUCATION • Graduate of accredited school of nursing or education equivalency for licensing EXPERIENCE • No experience required PHYSICAL REQUIREMENTS • Constant use of speech to share information through oral communication. • Constant standing and walking. • Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs. • Frequent sitting, reaching and keyboard use/data entry. • Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors. • Frequent use of smell to detect/recognize odors. • Frequent use of hearing to receive oral communication, distinguish body sounds and/or hear alarms, malfunctioning machinery, etc. • Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs. • Occasional lifting/moving of patients. • Occasional bending, stooping, kneeling, squatting, twisting, gripping and repetitive foot/leg and hand/arm movements. • Occasional driving. • Rare crawling and running. REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS State of Work Location: Illinois • Basic Life Support HealthCare Provider (BLS HCP) - American Heart Association (AHA) • And • Registered Professional Nurse (RN) - Illinois Department of Financial and Professional Regulation (IDFPR) State of Work Location: Missouri • Basic Life Support HealthCare Provider (BLS HCP) - American Heart Association (AHA) • And • Registered Nurse (RN) - Missouri Division of Professional Registration • Or • Registered Nurse (RN) Issued by Compact State State of Work Location: Oklahoma • Basic Life Support HealthCare Provider (BLS HCP) - American Heart Association (AHA) • And • Registered Nurse (RN) Issued by Compact State • Or • Registered Nurse (RN) - Oklahoma Board of Nursing (OBN) State of Work Location: Wisconsin • Basic Life Support HealthCare Provider (BLS HCP) - American Heart Association (AHA) • And • Registered Nurse (RN) Issued by Compact State • Or • Registered Nurse (RN) - Wisconsin Department of Safety and Professional Services Work Shift: Rotating Shift (United States of America) Job Type: Employee Department: 7100040164 West UC Scheduled Weekly Hours: 20 SSM Health is an Equal Opportunity Employer. SSM Health provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, pregnancy, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law. Click here to learn more.

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