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Medical Assistant Certified / Registered - Oncology

SSM Health · Madison, WI · Full time

Posted Oct 1, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

What draws you to oncology, and what experience do you have with cancer patients?

What they are checking: Whether they understand the emotional weight of oncology and want to do this work.

How do you take care of yourself when you work with very sick patients every day?

What they are checking: Whether they have healthy ways to cope so they don't burn out.

Tell me about a time you noticed something was wrong with a patient and spoke up.

What they are checking: Whether they pay close attention and alert the care team when something changes.

What would you do

A patient on chemo says they have a fever of 101. What do you do?

What they are checking: Whether they know a fever in a chemo patient can be an emergency and act right away.

A patient starts crying after hearing bad news. What do you do?

What they are checking: Whether they can offer comfort and give space, staying within their role.

How do you handle a family member who is angry about delays in their loved one's care?

What they are checking: Whether they stay calm, listen and connect the family with someone who can help.

About the work

Walk me through rooming a patient who is in the middle of chemotherapy.

What they are checking: Whether they check vitals, symptoms and weight that matter for treatment decisions.

How do you protect a patient with a weak immune system from infection in the clinic?

What they are checking: Whether they practice strict hand hygiene and room cleaning for immunocompromised patients.

How do you help coordinate appointments, labs and scans for a patient with a complex schedule?

What they are checking: Whether they are organized and attentive to patients juggling many visits.

How do you keep your documentation accurate in a busy oncology clinic?

What they are checking: Whether they understand that precise records matter a great deal in cancer care.

Practice this interview out loud.

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The full job description

As published by SSM Health.

It's more than a career, it's a calling WI-SSM Health Dean Medical Group South Madison Campus Worker Type: Regular Job Highlights: Join a team where your work matters—every moment, every patient, every community. At SSM Health, you'll be empowered to grow, supported to thrive, and inspired to make a lasting impact. Work in our department and help provide specialized care for patients with a variety of conditions while supporting in office procedures and treatments. We welcome Emergency Medical Technicians, Certified or Registered medical assistants, and Licensed Practical Nurses who are passionate about patient care and enjoy working in a fast paced, team oriented clinic. This role offers the opportunity to build expertise while making a meaningful impact on patients' health. Department : Oncology Schedule : 40 hours per week Days only Monday - Friday No nights, weekends or holidays Apply today. SSM Health – We bring out the incredible in you, every day. Job Summary: Provides assistance with the examination and treatment of patients under the direction of a registered nurse or provider (physician or advanced practice provider). Job Responsibilities and Requirements: PRIMARY RESPONSIBILITIES • Assists with treatments ordered by provider as supervised by provider or registered nurse. Performs select clinical duties. • Interviews patients, measures vital signs, and records information on patients' charts. Prepares treatment rooms for examination of patients. • Performs basic clerical duties including answering the phone, maintaining records, scheduling patients, and filing. • Performs basic materials management functions to include ordering and stocking of supplies. Assists with maintaining a clean and orderly environment. • May document the provider's encounter with patients. Lists all proper diagnoses and symptoms, as well as follow-up instructions and prescriptions, as indicated by the provider. Transcribes patient orders including laboratory tests, radiology tests and medications. • Works in a constant state of alertness and safe manner. • Performs other duties as assigned. EDUCATION • High School diploma/GED or 10 years of work experience • Wisconsin ONLY - High School diploma/GED or 10 years of work experience, and graduate from medical assistant school or training program or education equivalency for certification EXPERIENCE • No experience required PHYSICAL REQUIREMENTS • Constant standing and walking. • Frequent use of hearing and speech to share information through oral communication. • Frequent use of hearing to distinguish body sounds and/or hear alarms, malfunctioning machinery, etc. • Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs. • Frequent reaching, gripping, and keyboard use/data entry. • Frequent use of vision for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors. • Occasional bending, stooping, crawling, kneeling, sitting, squatting and repetitive foot/leg and hand/arm movements. • Occasional use of vision to judge distances and spatial relationships. • Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs. • Occasional lifting/moving patients. • Occasional use of smell to detect/recognize odors. • Occasional driving. REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS State of Work Location: Illinois, Missouri, Oklahoma, Wisconsin • Basic Life Support HealthCare Provider (BLS HCP) - American Heart Association (AHA) • And • Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA) • Or • Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA) • Or • Clinical medical Assistant Certification (CMAC) - American Medical Certification Association (AMCA) • Or • Medical Assistant (RMA) - American Allied Health Association (AAH) • Or • Medical Assistant Certification (MAC) - American Medical Certification Association (AMCA) • Or • National Certified Medical Assistant (NCMA) - National Center for Competency Testing (NCCT) • Or • Nationally Registered Certified Medical Assistant (NRCMA) - National Association for Health Professionals (NAHP) • Or • Registered Medical Assistant (RMA) - American Association of Medical Personnel (AAMP) • Or • Registered Medical Assistant (RMA) - American Medical Technologists (AMT) • Or • Registered Medical Assistant (RMA) - American Registry of Medical Assistants (ARMA) Work Shift: Day Shift (United States of America) Job Type: Employee Department: 6880010164 SMC Oncol Scheduled Weekly Hours: 40 SSM Health is an Equal Opportunity Employer. SSM Health provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, pregnancy, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law. Click here to learn more.

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