Registered Nurse, Oncology Nurse Navigator
Posted Aug 17, 2026 · We last checked this listing on Oct 6, 2026
Likely interview questions for this role
Written from this job description, not a generic list. Each one notes what the interviewer is really checking.
About your past
Tell me about a time you found a gap in a patient's care, like a missed referral or test, and fixed it.
What they are checking: Whether they actively track patients through the system, which is the core value of navigation.
Tell me about a time you had to coordinate between an oncologist, a surgeon and radiation oncology to get a patient started on time.
What they are checking: Coordination across specialties and the persistence to push a plan forward without overstepping.
What oncology experience or certification do you bring, and how does it shape the way you assess symptoms over the phone?
What they are checking: Clinical depth in oncology that lets them triage remotely with confidence and accuracy.
Tell me about a time you supported a patient through bad news or a change in prognosis.
What they are checking: Emotional steadiness and compassion in hard moments that come up often in oncology navigation.
What would you do
A patient just got a new cancer diagnosis and calls you overwhelmed, not knowing what comes next. How do you handle that first conversation?
What they are checking: Whether they can calm, orient and organize a frightened patient without overloading them with information.
A patient says they may skip treatment because they cannot get rides to Zion. What do you do?
What they are checking: Ability to identify barriers like transportation or cost and connect patients with real resources.
How do you handle a family member who wants information the patient has not given permission to share?
What they are checking: Understanding of privacy and patient autonomy while still treating the family with kindness.
About the work
A patient on chemotherapy calls with a fever of 100.6. Walk me through what you do.
What they are checking: Recognition of possible neutropenic fever as an emergency and knowing the right escalation path.
How do you explain common chemotherapy side effects and what to report, so a patient actually remembers it at home?
What they are checking: Patient teaching skill, including teach-back, for symptom management that keeps patients out of the ER.
How do you keep track of a large caseload so no one falls through the cracks between appointments?
What they are checking: Organization and follow-up systems that keep many patients moving through diagnosis and treatment.
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Practice this out loudThe full job description
As published by City of Hope Chicago.