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Production Manager

Caliber Collision · Champaign, IL · $28.00–$32.00 an hour · Full time

Posted Sep 9, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you supervised people who had more experience than you.

What they are checking: Whether they can lead skilled technicians with respect and still hold them to standards.

Tell me about a time you had to juggle many urgent tasks at once. How did you decide what came first?

What they are checking: Whether they can prioritize competing demands calmly in a fast-paced shop.

How do you keep the estimator, techs and painters working as one team?

What they are checking: Whether they communicate well between departments so handoffs are smooth.

What would you do

A car is stuck because a part is backordered, and the customer was promised it Friday. What do you do?

What they are checking: Whether they work the problem early and make sure the customer is told before the promise is broken.

A technician is falling behind on his assigned cars every week. How do you handle it?

What they are checking: Whether they look into the cause and coach the person, not just pile on pressure.

How do you make sure quality checks happen before a car goes back to the customer?

What they are checking: Whether they balance speed with a final quality check so rushed work does not lead to comebacks.

About the work

Walk me through how you dispatch work to technicians at the start of the day.

What they are checking: Whether they assign jobs based on skill, workload and due dates so cars move through the shop on time.

How do you use C1 to keep vehicle status up to date, and why does that matter?

What they are checking: Whether they know C1 well and see accurate status as the basis for customer updates and planning.

How does your understanding of estimating help you plan production?

What they are checking: Whether they can read an estimate to know labor hours and steps, which helps schedule the work.

How do you spot a bottleneck in the shop before it causes delays?

What they are checking: Whether they watch the flow of work, such as paint or parts, and act before cars pile up.

Practice this interview out loud.

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The full job description

As published by Caliber Collision.

Service Center Champaign - N Mattis Ave JOB SUMMARY Caliber Collision has an immediate job opening for a Production Coordinator to provide daily supervision and direction to all production staff members, dispatch all work assignments to production personnel, maintain information within C1 to reflect vehicle status and perform other related duties as assigned to ensure an efficient and effective repair. OUR PRODUCTION MANAGER FOR THIS POSITION CAN MAKE UP TO: • $28 - $32 per hour! BENEFITS OF JOINING THE CALIBER FAMILY • Benefits from day one: Immediately eligible for medical, dental and vision • Industry Comparable Pay – Paid weekly • State of the Art Equipment – 3M Collision Repair Products • Paid Vacation & Holidays – Begin accruing day 1 • Career growth opportunities – We promote from within! • Paid Skilled Trainings and Certifications – I-CAR and ASE REQUIREMENTS: • 1+ years of technical experience in collision repair or estimating • Must have a valid driver’s license and be eligible for coverage under our company insurance policy • Must be 21 years of age or older ABILITIES/SKILLS/KNOWLEDGE • Basic understanding of Collision Estimatics and Repair Process/Procedures • Must have prior experience with C1 • Be able to understand instructions – written and verbal • Can prioritize competing tasks and adapt easily to a fast-paced environment • Ability to provide personable, friendly customer service to internal and external customers Caliber is an Equal Opportunity Employer Caliber uses E-Verify to confirm the identity and employment eligibility of all new hires. Must be eligible to work in the U.S. with no restrictions.

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