JobsMotorola Solutions

Presales Configuration Manager

Motorola Solutions · Chicago, IL

Posted Jul 28, 2026 · We last checked this listing on Sep 20, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

Behavioral

Tell me about a time you caught an error in a configuration or order before it went out the door. How did you find it and what did you do next.

attention to detail and whether they take ownership of accuracy rather than assuming someone else will catch mistakes

Tell me about a time you had to get sales, engineering, and product teams to agree on something under a tight deadline. What was the friction and how did you resolve it.

cross-functional coordination skill, since this role lives at the intersection of three groups with different priorities

Tell me about a time a customer's technical needs and your sales team's strategy pulled in different directions. How did you balance the two.

judgment in balancing customer accuracy against internal sales pressure, a core tension in this job

Tell me about a time you had to explain a technical configuration issue to someone non-technical, like a customer or a sales rep.

communication skill and whether they can translate technical detail for different audiences, tied to the presentation skills the posting mentions

Technical

Walk me through how you'd take a set of presales documents and sales engineering notes and turn them into an accurate quote for a 9-1-1 call handling system.

whether the candidate understands the actual workflow from requirements to configured quote, not just quoting in the abstract

What's your experience with tools like MS Visio or similar diagramming software, and can you describe a system diagram or configuration layout you've built for a proposal.

concrete hands-on familiarity with the tools listed rather than general software comfort

Describe a project schedule you've built for a presales or proposal effort. What went into it and what happened when the timeline slipped.

real experience with project scheduling and how they react when plans don't hold

What do you know about emergency call-handling systems or public safety technology, and how have you kept your product knowledge current in past roles.

domain familiarity and whether they proactively stay current rather than waiting to be trained

Situational

Say you get a customer request that mixes standard product options with a custom interoperability need nobody's configured before. How do you figure out what's actually possible and price it correctly.

how they handle ambiguity and whether they know when to pull in engineering versus guessing

How would you go about creating a consistent, repeatable process for RFP responses when right now everyone on the team seems to do it their own way.

process-building instinct and whether they can standardize work without slowing the team down

If a sales manager is pushing you to turn around a quote faster than you think you can verify it, what do you do.

whether they protect quality under pressure or fold to speed demands

Imagine a public safety customer calls with an urgent question about their quote right before a deadline, and the engineer who could answer it is unavailable. What do you do.

composure and problem-solving when the ideal resource isn't available

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The full job description

As published by Motorola Solutions.

Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. Department Overview The Presales Quoting Team is a segment of Motorola Solutions’ 9-1-1 Emergency Call Handling business. Our team focuses on pricing, system configuration, interoperability, and sales support for Vesta call-handling, MIS, mapping, and related emerging technologies, addressing both business and technical requirements. Job Description Responsibilities : • Configure and produce quotations based on system requirements from presales documents, sales engineering, and customers for products and systems • Provide configuration options and system specifications • Maintain current knowledge of Motorola Solutions products including computers, peripheral equipment, new product releases, and software/hardware interoperability requirements; Collaborate with System Engineering, Product teams, and Sales Engineering to understand customers' technical and functional needs while balancing the requirements of both the customers and our sales team • May maintain product configuration tools • Ensure configuration and system requirement accuracy on customer orders • Research and resolve issues arising from complex or custom system configurations and orders • Develop a consistent approach to RFPs, proposals, and quoting which includes creating desired, consistent, and accurate documentation • Manage cross-functional teams including Sales, Engineering, and Product Teams, focused on delivering timely, accurate quotes and proposals • Responsible for creating detailed project schedules and ensuring the proposed customer solution aligns with the sales team’s strategy • Interface with PM Resource Managers, Sales Managers, Engineering Managers, Presale Project Planners, and Senior Division Staff to effectively coordinate presale activity • May assist in the development of business plans, strategies, and approaches to take advantage of business opportunities • Interface with public safety customers, subcontractors, and other Motorola Solutions, Inc. employees via meetings and/or conference calls Qualifications : • Bachelor’s Degree • OR 4+ years of experience in sales, customer success, marketing, project/program management, presales business management, business development, deployment/support, and/or emergency call-handling • Excellent presentation skills preferred • Skilled with Google Suite, Excel, Word, drawing and diagramming tools (such as MS Visio or similar) Location: • Preferred candidates will reside in Central Time Zone, Mountain Time Zone or Pacific Time Zone Target Base Salary Range: $60,000 - $80,000 USD On Target Earnings: $72,000 - $96,000 USD Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. #LI-KF2 Basic Requirements • Bachelor’s Degree • OR 4+ years of experience in sales, customer success, marketing, project/program management, presales business management, business development, deployment/support, and/or emergency call-handling Travel Requirements 10-25% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: • Incentive Bonus Plans • Medical, Dental, Vision benefits • 401K with Company Match • 10 Paid Holidays • Generous Paid Time Off Packages • Employee Stock Purchase Plan • Paid Parental & Family Leave • and more! EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.  We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team. We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this  Reasonable Accommodations Form  so we can assist you.

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