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Pharmacy Technician

Sanford Health · Rice Lake, WI · $18.15–$29.00 an hour · Full time

Posted Sep 1, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you caught an error, yours or someone else's. What happened?

What they are checking: Attention to detail and willingness to speak up, which is the main safety role of a technician.

Tell me about a time you had a lot of work and not enough time. How did you stay accurate?

What they are checking: Whether speed ever comes at the cost of accuracy for them, and how they guard against that.

What would you do

You notice the drug on the shelf looks different from what the patient usually gets. What do you do?

What they are checking: Whether they stop and verify with the pharmacist rather than assuming it is fine.

A patient at the counter is upset that their prescription is not ready and they have to get back to work. How do you handle it?

What they are checking: Customer service under pressure without rushing a prescription or making promises the pharmacy cannot keep.

A patient asks you whether it is OK to take their new medicine with an over-the-counter cold pill. What do you say?

What they are checking: Whether they know where a technician's role ends and send clinical questions to the pharmacist.

This pharmacy works with both the clinic and the hospital next door. How would you keep communication clear with nurses and providers who call in?

What they are checking: Professional communication with clinical staff and accurate documentation of what was asked and answered.

About the work

Walk me through how you fill a prescription from the moment it comes in to the moment it is ready for the pharmacist to check.

What they are checking: Whether they follow a careful, repeatable process that catches errors before they reach the pharmacist.

How do you handle look-alike and sound-alike medications?

What they are checking: Awareness of a common and serious source of dispensing errors and practical habits that prevent them.

How do you keep inventory at the right level so you do not run out but also do not have expired stock?

What they are checking: Understanding of inventory control, which the posting lists as part of the job.

What do you know about storing and securing controlled substances?

What they are checking: Respect for the legal and security rules around controlled drugs and accurate counting.

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The full job description

As published by Sanford Health.

Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland. 

 Work Shift: Day (United States of America)

 Scheduled Weekly Hours: 36

 Compensation: Salary Range: $18.15 - $29.00

Eligible for a $1,500 Sign‑On Bonus

 Union Position: No

 Department Details Recently built pharmacy with state of the art sterile compounding suite. Friendly staff. Summary Prepare medications under the direction of a pharmacist. Inpatient pharmacy position, may measure, mix, count out, label, and record amounts and dosages of medications according to provider orders. Job Description In a medical center or institutional setting, the Pharmacy Technician duties consist of unit dose dispensing, IV admixtures, compounding and automated dispensing devices. Ensures that equipment is functioning properly and assists in resolution of equipment maintenance and repair. Responsible for assisting the pharmacist in the provision of pharmaceutical care to the patients of Sanford by following established regulations, standards and practices (including the preparation of IV admixtures). Must possess the skills necessary to understand written policies and procedures, perform various functions under the supervision of a registered pharmacist and participate in departmental problem-solving when needed. Must demonstrate good written and verbal communication skills and be able to learn and utilize new technology as the profession of pharmacy evolves. Assists with billing related functions. May assist with departmental quality assurance and other customer- or patient-focused services with oversight from supervisory staff; assists in the creation and maintenance of a safe working environment and conditions that adhere to state laws and regulations. Requires use of and proficiency in multiple computer programs. The Pharmacy Technician position is located in different work environments and duties may vary based upon location or setting; also depending on location, there may be an overlap of retail/inpatient responsibilities. Qualifications High School graduate or general education diploma (GED) required. Iowa: Effective July 1, 2010, all pharmacy techs working in Iowa pharmacies must be nationally certified through the Pharmacy Technician Certification Board (PTCB) or the National Healthcareer Association (NHA). If enrolled in a technician training program, or not previously having worked as a pharmacy technician, must register as a pharmacy technician trainee within 30 days of starting technician training or employment. A technician trainee must become a nationally certified pharmacy tech within 12 months of starting tech employment or training. A pharmacy tech trainee who does not complete national pharmacy tech certification before expiration of the pharmacy tech trainee registration, must discontinue working as a pharmacy tech. Minnesota: As of January 1, 2012 any individual registering for the first time as a technician needs to be 18 years of age or older. Must have active/current pharmacy technician registration with the Minnesota Board of Pharmacy. For new technician registrants, the individual must complete a Sanford provided (or equivalent) pharmacy technician training program within 12 months of registration with the board. North Dakota: Pharmacy Technicians must register as a Pharmacy Technician or Technician in Training with the ND Board of Pharmacy, before beginning employment in the pharmacy. Individuals applying as a pharmacy technician in training must enroll in Sanford provided (or equivalent) ASHP accredited education and obtain national certification (PTCB or NHA) within the timelines established by the North Dakota Board of Pharmacy to receive the Pharmacy Technician licensure. Failure to obtain ASHP accredited education and National Certification before the board of pharmacy removes the technician in training license will result in termination of position. Once active, the registration as a Pharmacy Technician remains valid as long as the individual maintains an active license with the North Dakota board of Pharmacy. The North Dakota Board of Pharmacy does not require employees to collect or submit ongoing proof of national certification renewal. Technicians must simply ensure their state registration remains active. South Dakota: Registration as a Pharmacy Technician with the SD Board of Pharmacy required within 30 days from the date of hire. As of September 12, 2024, the state of South Dakota requires technician certification in the following roles: A Technician Providing immunizations, a Technician working in a Remote Pharmacy, other advanced functions as approved per the Board Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-949-5678 or send an email to talent@sanfordhealth.org.

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