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Mental Health Associate I - Swedish Hospital - ALL Shifts

Endeavor Health · Chicago, IL · $25.36–$38.04 an hour · Full time

Posted Oct 5, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you led a group activity. How did you get people to participate?

What they are checking: Whether they can facilitate therapeutic groups and encourage patients who may not want to engage.

How do you keep healthy boundaries with patients while still being warm and supportive?

What they are checking: Whether they understand professional limits that protect both patients and staff.

Tell me about a stressful situation at work and how you took care of yourself afterward.

What they are checking: Whether they can handle the emotional weight of behavioral health work over time.

This role covers all shifts, weekends and holidays. How would you manage that schedule?

What they are checking: Whether they are realistic and committed to the flexible schedule the role requires.

What would you do

A patient on one-to-one observation becomes agitated and starts yelling at you. What do you do?

What they are checking: Whether they use calm verbal de-escalation and keep everyone safe before things get physical.

How do you build rapport with a new patient who does not want to be on the unit?

What they are checking: Whether they can welcome and orient patients in a way that lowers fear and resistance.

A patient asks you to keep a secret about something they are planning. How do you respond?

What they are checking: Whether they know safety concerns must be reported to the team, even when a patient asks otherwise.

About the work

How do you complete precaution rounds and records in real time when the unit is busy?

What they are checking: Whether they understand that observation records must be accurate and timely because patient safety depends on them.

What would you share with the treatment team after a shift, and why does your observation matter?

What they are checking: Whether they see their observations as useful input into the treatment plan and discharge planning.

How do you give a safe handoff when a patient transfers to or from another unit?

What they are checking: Whether they share the right safety details so nothing important is lost in a transfer.

Practice this interview out loud.

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The full job description

As published by Endeavor Health.

Hourly Pay Range: $25.36 - $38.04 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors. Position Highlights: • Position: Mental Health Associate I • Sign on bonus: N/A • Location: Swedish Hospital • Part Time/Full Time : Full Time (40 hours) • Hours: ALL Shifts (Flex) - (7:00am-3:30pm/3:00pm-11:30pm/11:00pm-7:30am) Weekends/Holidays required What you will do: • Facilitates didactic, educational and unit/program community groups within the assigned treatment programs. Encourages and facilitates patients’ participation in therapeutic activities. Supervises patients to ensure their safety and their involvement in treatment. • Ensures patient safety by providing one-to-one supervision. Unit rounds are conducted, and precautions records completed in real time. Precautions records are accurately labeled. • Orients new patients to unit, program and milieu by establishing a rapport with patients and families and making necessary introductions. Provides appropriate hand off information when accepting or receiving borders from other units. • Participates in treatment planning by working with interdisciplinary team to identify patients’ problems, needs and strengths, suggests modifications to treatment plan based on observation of patient behavior and provides input into discharge planning. • Completes patient, program, and department documentation. • Performs various clerical and administrative assignments to support department operations. • Monitors and reports patients’ progress and communicates information to charge person on assigned shift and family members. What you will need: Education and/or Experience Required: • A Bachelor’s Degree or higher in a Behavioral Health related field, no previous experience or • A Bachelor’s Degree or higher in a non-Behavioral Health related field, a minimum of one year of behavioral health experience • Maintain information as highly confidential • Ability to maintain professional boundaries and willingness to seek supervision Education and/or Experience Preferred: • Familiarity with medical and psychological terminology • Skills in teaching or assisting with activities of daily living • Prior experience with therapeutic limit-setting and milieu management Licensure and/or Certification Required: • A valid driver’s license is required if the incumbent is selected to perform related duties at an off-site location. If the incumbent uses their personal vehicle, the incumbent must maintain automobile liability coverage as required by law and evidence of such coverage may be requested. • CPI (Crisis Prevention Intervention) certification within 90 days of hire • Current CPR Certification issued by either American Heart Association or Red Cross Benefits (For full time or part time positions): • Premium pay such as shift, on call, holiday and more based on an employee’s job • Incentive pay for select positions • Opportunity for annual increases based on performance • Career Pathways to Promote Professional Growth and Development • Various Medical, Dental, Pet and Vision options • Tuition Reimbursement • Free Parking • Wellness Program Savings Plan • Health Savings Account Options • Retirement Options with Company Match • Paid Time Off and Holiday Pay • Community Involvement Opportunities Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals – Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) – all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org . When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential. Please explore our website ( www.endeavorhealth.org ) to better understand how Endeavor Health delivers on its mission to “help everyone in our communities be their best”. Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information. Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all. EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.

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