Medical Assistant - Medical Group Gastroenterology (GI)
Posted Sep 28, 2026 · We last checked this listing on Oct 4, 2026
Likely interview questions for this role
Written from this job description, not a generic list. Each one notes what the interviewer is really checking.
About your past
This GI clinic is at Swedish Hospital in Chicago. What experience do you have serving patients from diverse backgrounds and languages?
What they are checking: Whether they can communicate respectfully across language and culture, using interpreters when needed.
Tell me about a time you had to explain something medical to a patient who was confused or scared.
What they are checking: Whether they use plain language and check that the patient actually understood.
Tell me about a time you noticed a problem in how your office ran and helped fix it.
What they are checking: Whether they notice workflow problems and speak up constructively instead of just complaining.
What would you do
A patient with Crohn's disease tells you they've been having severe pain and haven't kept anything down for two days. What do you do?
What they are checking: Whether they recognize urgent symptoms and get the provider or nurse involved right away.
You may need to travel to other Medical Group offices. How do you adjust when you're dropped into a new office?
What they are checking: Whether they can be flexible about location and learn a new space quickly.
A patient is upset that their procedure was scheduled weeks out. What do you say?
What they are checking: Whether they listen, explain options honestly, and route the request without overpromising.
About the work
What kinds of GI visits do you expect to room for, and what information would a GI provider want ready?
What they are checking: Whether they understand specialty intake well enough to save the provider time.
How do you handle the phlebotomy and injections side of the job, given it can vary by specialty?
What they are checking: Whether they have or will quickly build the procedural skills this specialty uses.
How do you document allergies, and why does that step matter so much before procedures?
What they are checking: Whether they understand that allergy documentation directly affects sedation and medication safety.
How do you protect a patient's privacy when discussing sensitive digestive symptoms in a shared space?
What they are checking: Whether they apply HIPAA and simple courtesy in a specialty where topics are personal.
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As published by Endeavor Health.