JobsAdvocate Health

Medical Assistant (MA) - Internal Medicine

Advocate Health · South Elgin, IL

Posted Sep 7, 2026 · We last checked this listing on Sep 20, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

Behavioral

Tell me about a time you gave a medication or vaccine and something didn't go as expected, maybe a reaction or a mix-up you caught before it happened.

medication safety habits and honesty about near-misses

Tell me about a patient encounter where you had to de-escalate someone who was upset, scared, or aggressive.

composure and verbal de-escalation skills mentioned explicitly in the physical requirements

Tell me about a time you disagreed with how a provider or coworker wanted to handle something with a patient. What did you do?

ability to work within the care team hierarchy while still speaking up for patient safety

Technical

Walk me through how you room a patient from the time you call their name to the time the provider walks in.

whether the candidate has a real, safe, repeatable workflow rather than a vague idea of the job

Tell me about your experience drawing blood or collecting specimens. How many draws would you say you've done, and what's your approach with a patient who's a hard stick or very anxious?

actual phlebotomy competence and bedside manner under a stressful moment, since phlebotomy is preferred but heavily used here

What's your process for taking and recording vital signs, and what would make you flag a reading to the provider right away instead of just charting it?

clinical judgment about when a normal task becomes an urgent one

Which electronic health record systems have you used, and how comfortable are you documenting in real time while still engaging with the patient?

EHR fluency and whether documentation habits will slow down a busy clinic

How do you make sure a patient's history and medication list are accurate, especially when the patient isn't sure themselves or gives conflicting information?

attention to detail and follow-through on information that affects clinical decisions

You're asked to help with a sliding transfer or move a patient who needs support getting onto the exam table. Walk me through how you'd do that safely, especially with another teammate.

physical readiness and safety awareness for the manual handling demands of the role

How do you keep patient information confidential when you're working in a busy clinic with other patients, family members, and staff around?

understanding of HIPAA and privacy practice in a real-world, not textbook, setting

Situational

Say you're rooming a patient and their blood pressure comes back dangerously high but they seem to feel fine. What do you do next?

whether the candidate escalates appropriately without either panicking or ignoring a red flag

Describe a day when you were double-booked between two providers or two rooms at once. How did you handle it?

prioritization and communication skills in a fast-paced primary care clinic

This clinic works Monday through Friday with one Saturday a month. How do you feel about that schedule, and how have you handled rotating or less standard hours before?

realistic fit with the actual schedule rather than assumed flexibility

Practice this interview out loud.

Offer builds a real interview for this exact role at Advocate Health from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

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The full job description

As published by Advocate Health.

Department: 01220 AMG South Elgin - Internal Medicine Status: Full time Benefits Eligible: Yes Hou rs Per Week: 40 Schedule Details/Additional Information: Monday-Friday. With One Saturday a Month Pay Range: $21.85 - $32.80 Job   Description   Summary:   Support the care team by performing clinical and administrative tasks that are vital to patient care.   Medical Assistants must adhere to all relevant regulations and guidelines to ensure patient safety and confidentiality.   They are expected to   maintain   a high level   of professionalism and compassion during all interactions.     Where You Will Work :   A dvocate   Medical Group (AMG) is part of   Advocate Health , one of the nation’s largest nonprofit health systems. With more than 350 locations across Illinois and Wisconsin, AMG offers a wide range of specialties and services, including primary care, medical and surgical care, pediatrics, women’s health, behavioral health, and more. Our team is dedicated to delivering exceptional care and improving health outcomes in the communities we serve. Joining AMG means being part of a collaborative, patient-focused environment where innovation and quality care thrive.     We’re   Looking For:   • High School Diploma or GED   required .       • M ust   have a medical assistant diploma or 2 years of medical assistant experience or be a certified MA with 2 years of medical assistant experience, to qualify.   • Phlebotomy   skills are   preferred .       What   You’ll   Do:   Monday-Friday. With One Saturday a Month   As a   Medical Assistant ,   you’ll   play a vital role   in   the care team – supporting providers, connecting with patients, and helping ensure a seamless, compassionate experience every day .     As a key member of the ambulatory care team, you will:    • Welcome patients and support their transition into care.    • Take and record vital signs, medical histories, and health screenings.    • Prepare patients for exams and   assist   providers during procedures.    • Administer medications and vaccines as directed.    • Perform lab-related tasks including specimen collection and point-of-care testing.    • Document care accurately in the electronic health record.    • Partner with physicians, nurses, and teammates to deliver high-quality, coordinated care.       About This Location:   Our physicians at Advocate Medical Group Primary Care in South Elgin, IL, provide the high-quality, personalized care you deserve.   Primary care   is the first point of contact in health care and our family medicine physicians are here to care for your entire family. Our address is 486B Randall Rd., South Elgin, IL. When you’re looking for primary care close to home, visit us in South Elgin, IL. Our team of family medicine physicians, along with our nurse practitioners, are committed to your health and wellness. We provide comprehensive preventive care, such as annual physical exams and vaccinations. We're also well trained in the diagnosis and treatment of acute illnesses and chronic diseases and can refer you to specialists if needed.   Your feedback matters.   Every   teammate’s   voice is vital in shaping our culture and improving care. We value your insights and experiences because they help us grow stronger together.     Physical Requirements and Working Conditions   • Must be able to sit, stand, walk, lift, squat, bend, reach above shoulders, and twist   frequently   throughout the workday.    • Must be able to lift and support the weight of 35 pounds in handling patients, medical equipment, and supplies.    • Must be able to: push/pull with 30 lbs. of force and perform a sliding transfer of 150 lbs. with a second person present.    • Must have functional speech, vision, hearing, and touch with   ability   to use fine hand manipulation skills for IV insertion and other procedures/functions.    • Maneuver foot pedals on carts or machines.    • Perform physical safety interventions such as patient restraint and verbal de-escalation, if needed.    • May be exposed to chemical and hazardous waste as well as blood and body fluids and communicable disease. Therefore, protective clothing and equipment must be   worn   as necessary.    • Must be able to respond quickly to changes in patient and/or unit conditions.    • Physical Abilities Testing may be   required .    • Additional   department specific physical requirements may be   identified   for unique responsibilities within the department by the nurse leader.     Ready to Take the Next Step:   Apply Now!     Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training • Premium pay such as shift, on call, and more based on a teammate's job • Incentive pay for select positions • Opportunity for annual increases based on performance Benefits and more • Paid Time Off programs • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability • Flexible Spending Accounts for eligible health care and dependent care expenses • Family benefits such as adoption assistance and paid parental leave • Defined contribution retirement plans with employer match and other financial wellness programs • Educational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. About Advocate Health  Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

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