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Medical Assistant - Family Medicine Residency Clinic - Berwyn

Trinity Health · Berwyn, IL · $20.05–$28.14 an hour · Full time

Posted Sep 22, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you handled registration, scheduling and clinical tasks during a busy day.

What they are checking: Whether they can keep track of many tasks without letting errors creep in.

Tell me about a time you had to correct a mistake you made at work.

What they are checking: Whether they own and fix mistakes quickly, which keeps patients safe.

What would you do

This clinic is a Family Medicine Residency Clinic in Berwyn. How would you support resident physicians who are still learning clinic flow?

What they are checking: Whether they can help keep visits on track and support residents patiently without overstepping.

A patient arrives late and the resident is behind. How do you handle the schedule?

What they are checking: Whether they follow clinic policy while keeping patients and providers informed.

What is your plan to earn one of the required MA credentials within six months?

What they are checking: Whether they understand the certification requirement and have a real plan to meet it.

A patient tells you they cannot afford their medications. What do you do?

What they are checking: Whether they pass this to the provider and help connect the patient with resources rather than ignore it.

About the work

Walk me through how you room a patient for a family medicine visit.

What they are checking: Whether they take accurate vitals, review medications and allergies and prepare the provider for the visit.

Family medicine sees all ages. How do you adjust when your next patient is a newborn and the one after is an 85-year-old?

What they are checking: Whether they know how vitals, screening and communication change across age groups.

How do you give an injection or vaccine safely?

What they are checking: Whether they follow the steps of verifying the order, patient, dose and site and document properly.

How do you protect patient privacy in a busy clinic hallway or front desk?

What they are checking: Whether they follow HIPAA in everyday habits like voice level and screen privacy.

Practice this interview out loud.

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The full job description

As published by Trinity Health.

Employment Type: Full time Shift: Description: If you want to join an organization that truly cares about its employees, consider continuing your career with Loyola! We offer · Medical/Dental/Vision Benefits on your FIRST DAY!!! · competitive wages · great work atmosphere Minimum Requirements: • High School Diploma or GED. • BLS CPR by the American Heart Association. • Successful completion of an accredited Medical Assistant Program, OR one year of Medical Assistant work experience can be substituted for the successful completion of an accredited medical assistant program. In summary, the Medical Assistant's primary responsibilities include providing direct patient care, handling patient registration, scheduling appointments, and performing various office-related tasks. Must obtain at least one (1) of the following Medical Assistant credentials within 6 months of hire date: American Association of Medical Assistants (AAMA) American Medical Technologists (AMT) National Center for Competency Testing (NCCT) National Healthcareer Association (NHA) Applicants for this position must be authorized to work for any employer in the U.S. We are unable to sponsor an employment visa for this position. COMPENSATION Pay Range: $20.05 - $28.14 per hour Actual compensation will fall within the range but may vary based on factors such as experience, qualifications, education, location, licensure, certification requirements, and comparisons to colleagues in similar roles. Benefits: Click or copy URL to your browser www.trinity-health.org/sites/default/files/my-benefits/Health-and-Wellbeing/Compliance/Illinois-Transparency-Law/Trinity-Health-Summary-of-Benefits-Illinois-Job-Req-Discloser-Law.pdf Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

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