JobsAdvocate Health

Medical Assistant (MA) - Family Medicine Residency Clinic

Advocate Health · Park Ridge, IL

Posted Sep 15, 2026 · We last checked this listing on Sep 20, 2026

Apply at Advocate Health

Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

Behavioral

This clinic is staffed by residents who are still training, along with attending physicians. Tell me about a time you worked with a less experienced provider. How did you support them without overstepping?

ability to adapt communication and support style to a teaching environment rather than a typical private practice

This schedule includes a long Monday and Thursday until 7:30pm and a Saturday morning. Tell me about a time you worked a schedule like this. How did you keep your energy and attention up through the last patients of the day?

realistic self-awareness about stamina and consistency late in long shifts, since fatigue late in the day affects patient safety

Tell me about a time you had to prepare a patient for a procedure they were nervous or scared about. How did you handle it?

bedside manner and ability to build trust quickly with patients who may not know them well

Describe a time you noticed something concerning about a patient's condition while rooming them, before the provider ever saw them. What did you do?

clinical observation skills and follow-through on communicating findings up the chain

Tell me about a time your day's schedule fell apart because of a walk-in, an emergency, or a provider running behind. How did you reorganize your priorities?

flexibility and triage instincts in a clinic environment with unpredictable patient flow

Technical

Walk me through how you take and document a full set of vital signs on a patient, start to finish.

whether the candidate has a consistent, accurate clinical workflow rather than just a general idea of the steps

Tell me about your experience with phlebotomy and point-of-care testing. What tests have you run and how comfortable are you drawing blood on a range of patients?

actual hands-on skill level since phlebotomy is preferred but not guaranteed, and this clinic likely needs it daily

How do you document patient care in the electronic health record, and what do you do if you get behind during a busy day?

real EHR fluency and whether documentation habits hold up under time pressure instead of being done retroactively or sloppily

How do you approach administering vaccines or medications to a patient who is anxious about needles, especially a child or an older adult?

technique and patient-handling skill across different age groups, since family medicine sees the full lifespan

How do you keep specimen collection and lab handling accurate and organized when you're juggling multiple patients back to back?

attention to detail and process discipline under volume, where mislabeling or mixed-up specimens are a real risk

Situational

A resident asks you to give a medication dose that seems higher than what you'd expect for that patient. What do you do?

willingness to speak up and follow safety protocol even when it means questioning someone with more clinical authority

A patient comes in agitated and starts raising their voice at the front desk before you even get them to a room. What do you do?

de-escalation instinct and judgment about when to involve others versus handle it solo

If a patient needs a sliding transfer or physical assist and you don't have a second person immediately available, what do you do?

judgment about safety protocols and willingness to wait for help rather than risk injury to self or patient

Practice this interview out loud.

Offer builds a real interview for this exact role at Advocate Health from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

Practice this out loud

The full job description

As published by Advocate Health.

Department: 01121 AMG Lutheran General Residency - Family Medicine: Residency Status: Full time Benefits Eligible: Yes Hou rs Per Week: 40 Schedule Details/Additional Information: Mondays and Thursdays: 9am to 730pm Thursdays and Fridays: 9am to 530pm Wednesdays: 8am to 430pm Saturdays: 9am to 1pm Pay Range: $22.90 - $34.35 Where You Will Work :  Aurora Medical Group (AMG) is part of  Advocate Health , one of the nation’s largest nonprofit health systems. With more than 350 locations across Illinois and Wisconsin, AMG offers a wide range of specialties and services, including primary care, medical and surgical care, pediatrics, women’s health, behavioral health, and more. Our team is dedicated to delivering exceptional care and improving health outcomes in the communities we serve. Joining AMG means being part of a collaborative, patient-focused environment where innovation and quality care thrive.  We’re Looking For:   • High School Diploma or GED required.    • Must have a medical assistant diploma or 2 years of medical assistant experience or be a certified MA with 2 years of medical assistant experience, to qualify.   • Phlebotomy skills are preferred .   What You’ll Do:   Schedule:   Mondays and Thursdays: 9am to 730pm Thursdays and Fridays: 9am to 530pm Wednesdays: 8am to 430pm Saturdays: 9am to 1pm As a  Medical Assistant , you’ll play a vital role in the care team – supporting providers, connecting with patients, and helping ensure a seamless, compassionate experience every day.    As a key member of the ambulatory care team, you will:   • Welcome patients and support their transition into care.   • Take and record vital signs, medical histories, and health screenings.   • Prepare patients for exams and assist providers during procedures.   • Administer medications and vaccines as directed.   • Perform lab-related tasks including specimen collection and point-of-care testing.   • Document care accurately in the electronic health record.   • Partner with physicians, nurses, and teammates to deliver high-quality, coordinated care.  About This Location:   Park Ridge Your feedback matters.  Every teammate’s voice is vital in shaping our culture and improving care. We value your insights and experiences because they help us grow stronger together.  Physical Requirements and Working Conditions   • Must be able to sit, stand, walk, lift, squat, bend, reach above shoulders, and twist frequently throughout the workday.   • Must be able to lift and support the weight of 35 pounds in handling patients, medical equipment, and supplies.   • Must be able to: push/pull with 30 lbs. of force and perform a sliding transfer of 150 lbs. with a second person present.   • Must have functional speech, vision, hearing, and touch with ability to use fine hand manipulation skills for IV insertion and other procedures/functions.   • Maneuver foot pedals on carts or machines.   • Perform physical safety interventions such as patient restraint and verbal de-escalation, if needed.   • May be exposed to chemical and hazardous waste as well as blood and body fluids and communicable disease. Therefore, protective clothing and equipment must be worn as necessary.   • Must be able to respond quickly to changes in patient and/or unit conditions.   • Physical Abilities Testing may be required.   • Additional department specific physical requirements may be identified for unique responsibilities within the department by the nurse leader.  Ready to Take the Next Step:   Apply Now!  Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training • Premium pay such as shift, on call, and more based on a teammate's job • Incentive pay for select positions • Opportunity for annual increases based on performance Benefits and more • Paid Time Off programs • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability • Flexible Spending Accounts for eligible health care and dependent care expenses • Family benefits such as adoption assistance and paid parental leave • Defined contribution retirement plans with employer match and other financial wellness programs • Educational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. About Advocate Health  Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

Apply at Advocate Health

Related jobs

Physical Therapist (PT) - Acute Care and Emergency

Advocate Health · Elgin, IL

Posted Sep 19 · Verified Sep 20

Medical Assistant (MA)/LPN - OB/GYN

Advocate Health · Franklin, WI

Posted Sep 19 · Verified Sep 20

Nurse Practitioner or Physician Assistant - Family Medicine - Full Time

Advocate Health · Summit, WI

Posted Sep 19 · Verified Sep 20

Registered Nurse (RN) - Orland Park

Advocate Health · Orland Park, IL

Posted Sep 18 · Verified Sep 20

GI Scheduler

Advocate Health · Chicago, IL

Posted Sep 18 · Verified Sep 20

Supervisor Clinical Physician Practice (Orland Park)

Advocate Health · Orland Park, IL

Posted Sep 18 · Verified Sep 20