Marketing Technology Product Lead
Posted Sep 24, 2026 · We last checked this listing on Oct 5, 2026
Likely interview questions for this role
Written from this job description, not a generic list. Each one notes what the interviewer is really checking.
About your past
Tell me about a support ticket that turned out to be a much bigger platform issue. How did you spot it?
What they are checking: Whether they notice patterns across tickets and escalate systemic problems instead of fixing the same symptom repeatedly.
Tell me about a time you had to explain a technical problem to someone in marketing who just wanted it fixed.
What they are checking: Whether they can communicate clearly and calmly with non-technical users who are under pressure.
What's one improvement you've made to a marketing technology process that people noticed?
What they are checking: Whether they go beyond fixing tickets to make the platforms easier and more reliable for users.
What would you do
A property team says their campaign emails stopped sending this morning. Walk me through how you'd triage that.
What they are checking: Whether they troubleshoot in a logical order, from scope to recent changes to integrations, instead of guessing.
How would you onboard a new property onto a marketing platform so they're set up right the first time?
What they are checking: Whether they think about configuration, training and data setup together to prevent problems later.
Engineering says a fix you need is a low priority for them. How do you get it moving?
What they are checking: Whether they can make a business case and influence partner teams without authority over their roadmap.
How do you decide whether a request is a bug, a training gap or a feature request?
What they are checking: Their judgment in routing work correctly so the right team handles it and the user gets a real answer.
About the work
How do you document a fix so the next person, or a property team member, can solve it without you?
What they are checking: Whether they write clear, reusable documentation that reduces repeat tickets over time.
Which marketing technology platforms have you supported, and how did data move between them?
What they are checking: Their real familiarity with integrations, since most martech failures happen in the handoffs between systems.
Requests come in by ticket, email, phone and Teams. How do you keep from losing track of anything?
What they are checking: Their habits for triage and tracking across channels, which decides whether users trust the support function.
You notice lead data from a website form is landing in the wrong fields in the CRM. What do you check?
What they are checking: Their instinct for data integrity and their ability to trace a record through a workflow.
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Practice this out loudThe full job description
As published by Brookfield Properties.