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Inventory Solutions Associate

HD Supply · West Bend, WI · Full time

Posted Sep 24, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you kept inventory records accurate.

What they are checking: Whether they are careful with counts and receiving, since accurate data is the whole point of VMI.

How do you talk with the customer about their stocking levels and seasonal changes?

What they are checking: Whether they can build a working relationship and ask good questions about upcoming needs.

How do you stay organized when you're working alone at a customer site?

What they are checking: Whether they can manage their own time and priorities without a supervisor on site.

What would you do

You'd run a Vendor Managed Inventory site inside a customer's facility. What do you think that day-to-day looks like?

What they are checking: Whether they understand they represent HD Supply on the customer's site and must manage stock without much oversight.

The customer runs out of a key item. What do you do first, and what do you do after?

What they are checking: Whether they solve the immediate outage and then fix the min-max or process that caused it.

You notice the customer's usage of a product is dropping. What do you do with that information?

What they are checking: Whether they share market and customer changes with stakeholders, as the posting asks.

A customer employee asks you to do something outside your normal duties. How do you respond?

What they are checking: Whether they stay helpful while knowing when to check with their supervisor first.

About the work

How would you set and adjust minimum and maximum levels for items?

What they are checking: Whether they base levels on usage, lead time, and seasonality rather than guessing.

How do you handle daily replenishment orders and branch transfers so nothing is missed?

What they are checking: Whether they have a routine for receiving and checking orders against what was requested.

What do the control reports in an operations manual help you catch?

What they are checking: Whether they see reports as a way to spot problems early, not just paperwork to file.

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The full job description

As published by HD Supply.

Job Summary Serves as a liaison between the organization and the customer served by provided solutions. Maintains all day-to-day functions in a Vendor Managed Inventory (VMI) site within a client's facility. Major Tasks, Responsibilities, and Key Accountabilities • Ensures the timely and accurate fulfillment of daily replenishment orders for the customer. • Receives daily replenishment and branch transfers to maintain accurate inventory. • Completes all control reports in the intervals described within operations manual. • Monitors and adjusts minimum as well as maximum parameters on an ongoing basis to maintain the proper levels of inventory. • Recognizes and communicates both market and customer business conditions to the necessary stakeholders. • Engages with the customer about product stocking levels, assortment, and seasonal fluctuations to ensure there are no outages. • Monitors inventory and maintains regional items as necessary. Nature and Scope • Refers complex, unusual problems to supervisor. • Under general supervision, exercises some judgment in accordance with well-defined policies, procedures, and techniques. Work typically involves regular review of output by a senior coworker or supervisor. Work Environment • Typically located in a comfortable environment but with regular exposure to factors that may cause noticeable discomfort or a moderate risk of accident or illness, such as temperature extremes, moving machinery, loud noises, and fumes. • Ability to lift and carry up to 50 pounds in a physical environment. Ability to stand for periods of time up to and exceeding 60 minutes. Ability to make repetitive movements, such as using a 10-key or calculator, bending, or squatting. • Typically requires overnight travel less than 10% of the time. Education and Experience • HS Diploma or GED strongly preferred. Specialized skills training/certification may be required. Generally, 2-5 years of experience in area of responsibility. Our Goals for Diversity, Equity, and Inclusion We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people. Equal Employment Opportunity HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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