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This position has closed. HD Supply removed this listing from their careers page on Oct 6, 2026. The interview prep below is still useful, and there are similar open roles at the bottom of this page.

Inside Sales Representative (USABlueBook) - Waukegan IL

HD Supply · WI · $19.62–$23.65 an hour · Full time

Posted Aug 10, 2026 · We last checked this listing on Oct 5, 2026

Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you hit or beat a sales quota. What did you do differently?

What they are checking: Whether they have real quota experience and can explain the habits that drove their results.

Tell me about a time a customer said no. How did you follow up?

What they are checking: Whether they handle rejection well and keep the door open for later business.

How do you keep track of follow-ups so nothing slips?

What they are checking: Whether they use a system like a CRM or calendar rather than relying on memory.

What would you do

You have several open sales orders and one customer's shipment is late. How do you manage it?

What they are checking: Whether they track orders actively and tell customers about problems before the customer has to ask.

A customer has a complex problem you can't solve alone. What do you do?

What they are checking: Whether they bring in the right help and keep the customer updated rather than letting it stall.

How do you balance prospecting for new customers with taking care of existing ones?

What they are checking: Whether they protect time for both, since quota growth needs new business and retention.

About the work

The role includes outbound prospecting by phone and email. How do you open a cold call with someone who's never heard of you?

What they are checking: Whether they can start conversations with a clear reason and a question, not a long product pitch.

How do you use a pricing matrix to quote a product while protecting margin?

What they are checking: Whether they understand pricing rules and margin targets rather than defaulting to the lowest price.

The posting mentions estimating, take-off, and proposals. Have you done any of that, and how would you approach it?

What they are checking: Whether they can read project needs and build an accurate quote, which takes more care than simple orders.

What do you know about the water and wastewater industry, and how would you learn more?

What they are checking: Whether they are curious about the customers' work, which helps them recommend the right products.

Practice this interview out loud.

Offer builds a real interview for this exact role at HD Supply from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

Practice this out loud

The full job description

As published by HD Supply.

Job Summary Responsible for facilitating the sales process to generate new sales opportunities or upsell via phone, email, or other electronic communication. Oversee responses to customer order and quotation requests for all levels of accounts received via outside salespersons, telephone, e-mail, and written and faxed correspondence. Major Tasks, Responsibilities, and Key Accountabilities • Prospects for new sales opportunities via outbound calling and emailing. • Facilitates the sales process through project management, tracking open sales orders, issue resolution, and overall customer service and support. • Generates profitable growth thru quota attainment. • Provides product pricing by consulting the pricing matrix and other resources to determine the appropriate price. • Develops code directives for certain products while maintaining target margin goals. • Performs estimating, take-off, and proposal duties as necessary. Nature and Scope • Refers complex, unusual problems to supervisor. • Under general supervision, exercises some judgment in accordance with well-defined policies, procedures, and techniques. Work typically involves regular review of output by a senior coworker or supervisor. • None. Work Environment • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. • Typically requires overnight travel less than 10% of the time. Education and Experience • HS Diploma or GED strongly preferred. Specialized skills training/certification may be required. Generally 2-5 years of experience in area of responsibility. For CA, CO, CT, D.C., DE, HI, IL, MA, MD, ME, MN, NJ, NV, NY, OH, RI, VA, VT, WA Job Seekers: Pay Range $19.62-$23.65 Hourly HDS provides the following benefits to all permanent full-time associates: • Medical (with Prescription drug coverage), dental, and vision plans • Health care and Dependent Care FSA (as applicable) • 401(K) with company match • Paid Holiday, Vacation, Personal Time, and Wellness Day • Paid Sick Time • Life and Accidental Death & Dismemberment Insurance • Short and Long-term Disability Insurance • Critical Illness Insurance • Accident Insurance • Whole Life insurance • Commuter Benefits • Tuition Reimbursement • Employee Assistance Program • Adoption and Surrogacy Assistance CA, CO, CT, D.C., DE, HI, IL, MA, MD, ME, MN, NJ, NV, NY, OH, RI, VA, VT, and WA law requires the posting of the potential salary range for advertised jobs. Individual base pay is determined based on a variety of elements including market data, experience, skills, internal equity and other factors. Our Goals for Diversity, Equity, and Inclusion We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people. Equal Employment Opportunity HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.